Herb Chambers Honda of Burlington

First of all I can start off by saying that before I went to Herb Chambers to purchase my current vehicle, I went to several other dealerships and really was not impressed. Not impressed in the sense that I to Herb Chambers to purchase my current vehicle, I went to several other dealerships and really was not impressed. Not impressed in the sense that I was really looking for a sales rep to really blow me away and be knowledgeable, passionate, friendly and honest. All of these things I found in Anthony Sarra from Herb Chambers Burlington. He truly went above and beyond (and continues to) to make sure that I had not only have everything I needed, but to make sure that I had all of the tools and information to make a smart decision. Coming from an individual who has worked in Sales for the past 5 years, I know a good worker when I see one. I would highly recommend not only this dealership, but more specifically for the mere fact that a wonderful and dedicated individual like Anthony works there. Bravo. More

I contacted Herb Chambers as my current lease was set to expire in February. I worked with Sergio/Lindsay on my options. My preference was to stay with an Accord. They were extremely thorough in giving me a expire in February. I worked with Sergio/Lindsay on my options. My preference was to stay with an Accord. They were extremely thorough in giving me all my options and costs. By the time I entered the dealership, I had a very good idea of what I wanted to take a closer look at. Sergio went with me on my test drive and talked through the features on the car. He was very friendly and helpful explaining the details. On return, I was very certain of the direction and began move towards a lease on an Accord XL. The dealership had many color options to choose from. I had the exact car I wanted right there on the lot. A few days later after Thanksgiving, I signed the paperwork with Josh which was already started which expedited the process. The entire process was quick and easy. Each person in the chain was so pleasant to deal with. I got the car I wanted at the price range I needed. I would highly recommend this dealership, Sergio and Josh. More

I have been a Herb Chambers customer for 5 years. I have bought 2 vehicles from them & always have them serviced at Herb Chambers. I cannot say enough positive things about both the dealership & Sergio in p bought 2 vehicles from them & always have them serviced at Herb Chambers. I cannot say enough positive things about both the dealership & Sergio in particular. Everyone including the service staff is consistently polite, upbeat, & genuine from their initial greetings to stamping my paperwork paid for service done. It is always a pleasure....May this dealership & its workforce live long & prosper!!! More

I had an absolute great experience. Each individual was very responsive and did their best to move the process along. Sergio was very helpful and answered all my questions. Josh had the majority of the pap very responsive and did their best to move the process along. Sergio was very helpful and answered all my questions. Josh had the majority of the paperwork done in advance to get me in/out quickly. Overall, what in the past has been a rough experience and something I dread doing was a very positive experience. In the end, I got the car I was looking for at the price range I needed. I would definitely recommend Herb Chambers and specifically Sergio to anyone. More

When I decided to buy a Honda Odysee, a friend of mine recommended not only this dealer, but specifically Amanda Olson. I had a very good first impression of the dealer. The place was very neat and th recommended not only this dealer, but specifically Amanda Olson. I had a very good first impression of the dealer. The place was very neat and the employees very polite and friendly. When I met Amanda, I explained that I wanted a specific van, the Honda Odysee. She took the time to listen to my requests, worked with me to trade my Dodge, took the time to go over the different websites that I had looked at for second hand car prices. She was extremely professional and efficient since the very first moment. She was also extremely knowledgeable of the car, its accessories, financing options and services offered by the dealer. She worked with me to get a sales price for the Honda that was satisfactory to both of us. Amanda Olson has kept in touch with me through e-mails, and has helped me recently with the purchase of additional accesories for the Honda. She is an amazing asset for your company. Cristina Del Sol More

I had the best experience buying a car at Herb Chambers in Burlington a few months ago. My sales person Miguel was extremely helpful, all of my questions about the car were answered promptly and I felt lik in Burlington a few months ago. My sales person Miguel was extremely helpful, all of my questions about the car were answered promptly and I felt like I was being taken care of. I love my new Odyssey and the deal I got on it. Being a single mom with small children I had no transportation to come to the dealership to pick up my car, so Miguel made the car delivery himself which was the icing on the cake. I will definitely refer it to my family and friends! More

Everyone encountered was friendly and very helpful. Angel in sales and TJ in finance were fantastic to deal with. As a buyer of many new cars over the past several years I tend to repeat buy from dealerships in sales and TJ in finance were fantastic to deal with. As a buyer of many new cars over the past several years I tend to repeat buy from dealerships I like. I decided on Herb Chambers only because my wife wanted a new Honda CR-V. After this experience I intend to continue going back to Herb Chambers for all future purchases. More

great...walked in looking to turn in our leased vehicle ...drove home with a new one! Second vehicle purchased from herb chambers burlington Ma...had great experiences with both. Would recommend dealershi ...drove home with a new one! Second vehicle purchased from herb chambers burlington Ma...had great experiences with both. Would recommend dealership and saleswomen again. Have used the service department once for a recall More

I've been buying cars for more than 40 years, and this was one of the most enjoyable experiences I've had. The sales team was polite, direct and not too pushy. In essence, they listened to the customer was one of the most enjoyable experiences I've had. The sales team was polite, direct and not too pushy. In essence, they listened to the customer and not only sold me the car I wanted, but sold it they way I wanted to be sold. I told them up front that if we found the car we wanted, I wanted a final price from them because I would compare that with other offers and buy from the dealer with the best offer. Once my wife and I settled on the model and accessories we wanted, they showed me my choices and gave us the price, including the interest rate if we were to buy from them, exactly what I asked from them. There was no high pressure that I had to put a deposit down to save the price, or that it was a limited time offer. I checked two other dealers that afternoon, one who was playing "mickey mouse games" with such questions as, "How much do you want to pay for the car?" and, "I can only give you this offer now, if you aready to put down a down payment..." Needless to say that dealer was immediately discounted. the other dealer would not give me a final price -- only that when I was ready to make a decision, we could negotiate a price. The guys at Herb Chambers in Burlington won hands down. They respect their customers and sell professionally. More

Salesperson was pleasant, knowledgeable, and helpful. His knowledge of the automobile was extensive, but he did not overburden or overwhelm me with information I could not handle. He answered all questi His knowledge of the automobile was extensive, but he did not overburden or overwhelm me with information I could not handle. He answered all questions before, during, and after the sale. He was concerned to expedite the process so I did not have to wait more than necessary. Test drive was comfortable and sufficient, and the research I did led me to believe the offering price for the vehicle was fair. Finally, I appreciated not being shuttled back and forth with a hidden manager to determine the bottom line. The gentleman who arranged finance details put too much pressure for buying the dealer's "extras." I ended up buying one, but I felt the sales pitch was too strong. This is the reason for the one "4" selected above. I would strongly recommend Hondas and Herb Chambers to friends and relations. More