Herb Chambers Honda of Burlington

I have returned to the Herb Chambers Honda of Burlington to purchase my second car for their excellent customer service. As a solo female customer stepping onto any car dealership, I have received a number to purchase my second car for their excellent customer service. As a solo female customer stepping onto any car dealership, I have received a number of stereotypical treatments with very little respect simply because of sex. Very unpleasant but also such a waster of time and money on both ends, for I always do my homework extensively and know exactly what I want and ready to buy upon arrival. At the Herb Chambers Honda of Burlington, I could almost feel tangible difference in air when stepping in. Everyone was friendly and easy going, and treated all in exactly same way. Ms Cantwell was referred to me by her former client, and she has been absolutely superb, going above and beyond her job description. Her response was always prompt and courteous. Because of my work schedule, my only free time to stop by at the dealer was after work, and she has uncomplainingly put in many long hours to meet and talk with me. She has also pulled many strings so that I could drive away in my new car less than 24 hours after signed a purchase contract. She truly cared how I felt and what I wanted at every step of the process, and I never felt like I had to negotiate with her; rather I had an insider friend who helped to get me the best deal possible. I highly recommend this dealership and Ms Cantwell, especially for female customers who are fed up being told to "bring a male friend" just to be taken seriously. More

This is our 5th Honda and our 3rd purchase through Herb Chambers. Laurie Cantwell is a pleasure to work with she is professional, understanding and a true asset to the Herb Chambers Team. She knows the pr Chambers. Laurie Cantwell is a pleasure to work with she is professional, understanding and a true asset to the Herb Chambers Team. She knows the product inside and out and listens attentively to hear the needs and wants of her customers. Laurie knows how to tune in to these signals to close the deal. This was the second vehicle we leased through Herb Chambers & Laurie Cantwell and it won't be the last. We own a 2006 Pilot that we plan to trade in or sell in the next couple of years & we will do so with Laurie. Thank you for making these transactions happen with such a positive tone! Suzanne & Kevin O'Brien Salem MA 4/14/2011 More

I can not say enough about how well the staff I dealt with treated my wife and I. I purchased a 2011 crv from this dealership on 04/11/11. My salesperson Khalid Saissi was awsome, he took his time and with treated my wife and I. I purchased a 2011 crv from this dealership on 04/11/11. My salesperson Khalid Saissi was awsome, he took his time and let my wife and I look at and drive a pilot a cross-tour an accord and the CRV before we decided to purchase. I have purchased two other cars from this dealership since 05/10 and cant say enough about Khalid and the entire staff there. I even spoke to the sales manager Billy who was a good guy. My wife and I looked around and shopped nissan as well as all the local honda dealers in our area. We did not blindly return to herb chambers because we already purchased there last year, we DID our research/price shopping. I loved the Nissan Murano but they were just too much money and we had a very bad experience at a nissan dealer in quincy which sealed that deal. On a more positive note My Salesperson Khalid Saissi as well as all the sales manager Billy at herb chambers in Burlington earned my business and kept me a happy Honda owner!! More

We were looking for a Certified Pre-Owned 2008 Pilot and were referred to Herb Chambers Honda of Burlington by Scott Birtles, the GM of Herb Chambers Honda of Seekonk. Since we were travelling from Frankli were referred to Herb Chambers Honda of Burlington by Scott Birtles, the GM of Herb Chambers Honda of Seekonk. Since we were travelling from Franklin, we called the dealership from the road first thing in the morning to make sure that the car was still in inventory. Sonny, a dealership manager, assured us that the car was there and arranged to have it washed for our arrival. When we got to the dealership, he put us in the more than capable hands of Laurie Cantwell. Laurie, who was friendly and professional, explained the Pilot pricing clearly and gave us all the time we needed to make a decision. When we decided to make the purchase, she gave us a fair trade-in on our 2003 van. At no time did we feel pressured or rushed. Overall, we had a very positive experience. We would definitely recommend Herb Chambers Honda of Burlington in general and Laurie Cantwell in particular. More

I just leased my very first 2011 Honda CRV at Herb Chambers Burlington location!!!! I am a second timer....traded in my 2002 Accord. I am pleased to say that once again I am a more that satisfied cus Chambers Burlington location!!!! I am a second timer....traded in my 2002 Accord. I am pleased to say that once again I am a more that satisfied customer. Many thanks to Robert Crow & Mo for their kindness and professionalism. These two gentlemen made the process easy from beginning to end, and assured me that if I needed anything going forward they would certainly be of service! Sincerely, Christine Imbornone More

We started at Herb Chambers Honda, because we brought our daughter's out of state Honda in for service and they were so efficient and so nice (they even washed her car), that when we were in the market for a daughter's out of state Honda in for service and they were so efficient and so nice (they even washed her car), that when we were in the market for a new car for ourselves we decided to give them a try. We are so glad we did. We are now on our 3rd Honda lease and we are so happy with both our fabulous salesperson, Laurie Cantwell, who always goes the extra mile for us. She is a large part of why we keep coming back. She is helpful and friendly and makes the whole car shopping experience a pleasure. Plus whenever we bring the car in, she is there to make sure we get the best service. I also have to commend the service dept. Efficient, friendly and they wash my car!!!! We will be customers as long as Laurie is a part of the team. Lesley and Nelson Nemser More

I,m totally happy with Herb Chambers Honda in Burlington !! We are on our 5th lease with them..4 of the 5 we dealt with Laurie Cantwell,she delivers what she sais she can,she fights to get you the best deal !! We are on our 5th lease with them..4 of the 5 we dealt with Laurie Cantwell,she delivers what she sais she can,she fights to get you the best deal around..If by the slight chance your Honda needs service theyre service dept is one of the best i,ve ever dealt with,very organized and helpful..and once Laurie finds out you are there she is all over the service manager and tech,s to get you done and out the door as soon as possible..The whole experience at Herb Chambers Honda is nothing short of miraculous !! As long as Laurie is there thats where my business will be... More

OVER THE PAST FEW YEARS, LORI HAS BEEN AN ADDED PLUS TO OUR BUSINESS AS WE HAVE SENT CUSTOMERS OF OURS TO HER AND RECOMMENDED THAT THEY DEAL WITH HER IN REGARD TO A PURCHASE BE IT NEW OR USED. SHE HAS A OUR BUSINESS AS WE HAVE SENT CUSTOMERS OF OURS TO HER AND RECOMMENDED THAT THEY DEAL WITH HER IN REGARD TO A PURCHASE BE IT NEW OR USED. SHE HAS ALWAYS MAINTAINED THE MOST HELPFUL ATTITUDE AND BECAUSE MANY PEOPLE DON'T KNOW WHO TO SPEAK TO WHEN MAKING A PURCHASE THAT LARGE, THEY CAN BE SURE AFTER DEALING WITH HER DIRECTLY, THERE ARE NO DOUBTS. SHE HAS A WONDERFUL WAY WITH PEOPLE AND THE KINDNESS AND PATIENCE SHE GIVES THEM ALWAYS COMES BACK TO US WITH A THANK YOU AND APPRECIATION FOR SENDING THEM TO HER. IF HERB CHAMBERS WAS JUDGED ON PERFORMANCE A GREAT PART OF THAT WOULD BE BECAUSE OF THE SALESMANSHIP OF THE BUSINESS. LORI IS A PLUS FOR THE COMPANY AND WILL MAINTAIN THAT POSITIVE ATTITUDE ALWAYS. PAULA STEWART More

Before you buy your next Honda, speak with * Laurie Cantwell * at Herb Chambers of Burlington. When I was looking for a new Honda Accord last November (2010) I shopped around at many dealers in the Cantwell * at Herb Chambers of Burlington. When I was looking for a new Honda Accord last November (2010) I shopped around at many dealers in the area, including Herb Chambers of Burlington because of the excellent maintenance and customer service they provided for my 12 year old Accord (which they still had running just fine when I decided to get a new car). Across the various dealerships there were several very good sales reps who took the time to listen to me and to do their best to offer me the relatively rare car that I wanted (2011 Accord EX with *manual* transmission). Of the best sales reps, Laurie Cantwell stood out. Take the very best sales reps around, then within that group select the best of the best and there you will find Laurie. Some of the other very good reps were assertive (not aggressive) in their salesmanship. Having been in sales myself I respect that. But my experience with Laurie was different. In working with her I felt as though I was consulting with a good friend and never once was made to feel that she was trying to sell me something. On top of that she gave me the best price of all the dealerships, and the best trade-in value, and clearly explained how everything factored into the price and financing. I made several appointments to speak with her and she was always punctual and available. If you want a stereotypical car salesperson, go elsewhere. If you want the best of the best, speak with Laurie Cantwell at Herb Chambers Honda of Burlington. Steve V More

Laurie always goes above and beyond in helping us get into the car we want at the price we need to pay. She is always very professional and I always recommend people to see her if they need to purchase into the car we want at the price we need to pay. She is always very professional and I always recommend people to see her if they need to purchase or lease a vehicle. She doesn't keep us any longer than we need to be there. You are lucky to have such a concientious salesperson! More