Herb Chambers Honda of Burlington

I recently contacted Senee to inquire about purchasing my second car from him within the last 2 years. He made me feel as if I had purchased hundreds of vehicles from him the second I walked in. I felt as second car from him within the last 2 years. He made me feel as if I had purchased hundreds of vehicles from him the second I walked in. I felt as if I had his full attention and my potential sale was the only one that mattered. I was not treated like a transaction but rather a relationship. Never fully understanding the benefits of leasing vs financing a vehicle he spent more than 30 minutes sitting with me and teaching me the intricacies of a lease. Following our conversation we determined that I was a perfect candidate for a lease and ended up saving me thousands of dollars up front and even more so over the life of the lease. I will always be grateful to Senee for the time he took to educate me. I would highly recommend Herb Chambers Honda of Burlington to anyone interested in acquiring a quality vehicle while being treated with the upmost respect and courtesy. More

Laurie didnt put alot of pressure on us. She answered all our questions and was very knowledgable about the honda we were interested in. She made our experience pleasant. We didnt feel like we were deal all our questions and was very knowledgable about the honda we were interested in. She made our experience pleasant. We didnt feel like we were dealing with a salesperson. Other dealerships made us feel like cattle. More

Laurie is one of the few- truly professional sales people that I have dealt with in my experience of contemplating a new car purchase. She is knowledgable on all aspects, not high pressure, not over-committa that I have dealt with in my experience of contemplating a new car purchase. She is knowledgable on all aspects, not high pressure, not over-committal but rather- realistic and down to earth. Not at any time did she try to over-sell me, or load up on extras (although she did inform me of my options). During a different experience with Herb Chambers- it was the exact opposite- lack of even 'basic business sense'; we were lied to by both the sales person and finance manager- who was blatently dishonest about the many extras that he tried to sell(quoted three different times- varying prices- for apart). In addition, after the sale, the sales person disappeared; we had to escalate several issues to the GM-- unreal... Laurie has integrity, she is personable and knowledgable, and very pleasant to work with. I would refer her to family and friends in a heart beat. More

I recently purchased a certified, previously owned 07 Accord from Herb Chambers Honda in Burlington. Much to my delight, I am happy to report I was very well taken care of by Patrick Sisk and the rest o Accord from Herb Chambers Honda in Burlington. Much to my delight, I am happy to report I was very well taken care of by Patrick Sisk and the rest of the sales team. Buying a car can be a drag, but Patrick made my experience pleasant and I feel completely satisfied with my buying decision. Patrick spent considerable time and effort finding and delivering a car that met my exact specifications. The one thing I really appreciated was that he listened to me - he didn't try to talk over me, he didn't try to up-sell me and he didn't try to influence my decision. Instead, I told him what I was looking for, he listened intently, asked some qualifying questions and after some effort, was able to find a car that met my needs. I met with Patrick three times in person - and he was in constant contact with me via phone throughout the entire sales process - pre-sale, sale and post-sale. Each time, I was treated in a friendly, professional manner. If you are in the market for a Honda, I would gladly recommend stopping into Herb Chambers in Burlington and ask for Patrick Sisk. More

I bought my Honda Odyssey in 2005, but since then my I bought my Honda Odyssey in 2005, but since then my sales person is no longer selling. He recommended Laurie Cantwell to us. I knew her from when I I bought my Honda Odyssey in 2005, but since then my sales person is no longer selling. He recommended Laurie Cantwell to us. I knew her from when I had gone in for service. It seems like she was there everytime I was!! We would have great conversations even though I wasn't in the market for a new car. Well, when my husband decided to buy a car, he went to see Laurie and he thought she was great! Knowledgeable, curteous and easy to work with. She is now the family's "go to" person for cars! More

Although I didn't buy my current CRV from Herb Chambers of Burlington, I have always had it serviced at this location because of the professional and courteous manner in which I'm treated every time I'm th of Burlington, I have always had it serviced at this location because of the professional and courteous manner in which I'm treated every time I'm there. As a prospected customer of Laurie's, she always makes sure that I am receiving the best care while at Herb Chambers. I have learned from watching her deal with her other customers that she treats everyone that way. Whenever my car has been in for service, Laurie will follow-up to make sure that the issue or problem was addressed to my satisfaction. To me, that is high quality customer service! Although quite a drive from where I'm currently living, I will continue to bring both my Honda's to Herb Chambers of Burlington because of the tremendous care that is taken to make sure I'm a happy customer by Laurie and the rest of her colleagues. Keep up the good work! More

I went to Herb Chambers of Burlington to to get my 2000 civic serviced and realized that the work that was needed to repair my car (that I bought at this dealership 8 years earlier) would be the same as a civic serviced and realized that the work that was needed to repair my car (that I bought at this dealership 8 years earlier) would be the same as a down payment for a new car so I went for the new car (well a certified used car) and was introduced to Angel. He was great. There was no pressure at all and within a few hours I was driving home with my new car. My new car was not so lucky though, as it was hit 2 days later. Angel was great. First he asked if I was ok then he helpied me get in touch with all the body work people and within a couple of weeks I had my new car back. Everyone there was a great help. Would highly recommend More

I love Laurie! Out of all the different dealerships I have been too, Laurie is the best I have worked with when leasing a new car. Laurie not only took the time to go over every detail of the leasing pr have been too, Laurie is the best I have worked with when leasing a new car. Laurie not only took the time to go over every detail of the leasing process, she also worked hard to find something that fit my budget. One of the things that made me want to work with Laurie was the way I would see her interact with customers in person and on the phone. I have witnessed her call all of her customers with wish them a "happy birthday" and she is makes multiple follow-up calls. I don't think I will work with anyone but Laurie for now on. More

John has taken care of my husband's Civic Hybrid(purchased used from a Herb Chambers customer - the reason we continued service with the dealership) and my Honda Accord Hybrid, purchased new Hybrid(purchased used from a Herb Chambers customer - the reason we continued service with the dealership) and my Honda Accord Hybrid, purchased new at the dealership. John's service prompted us to purchase my new car at Herb Chambers and we continue to service the car there even though we live forty-five minutes away. When we are ready to buy another car, we will definitely look at Herb Chambers in Burlington first so that we will continue to have great service from John. Sincerely, Laura Dow More