Herb Chambers Honda of Burlington

I stopped in a few weeks ago to get a routine oil change. I had been thinking about trading my current vehicle and mentioned this fact to June at the Service Desk. She kindly put me in touch with Laurie Ca I had been thinking about trading my current vehicle and mentioned this fact to June at the Service Desk. She kindly put me in touch with Laurie Cantwell in Sales. Laurie changed her afternoon schedule and spent the time with me to help me find EXACTLY the car I needed. My husband had always been the one to handle automobile issues. After our divorce, I was feeling very uncertain how to navigate the exchange. LAURIE CANTWELL put me at complete ease and seamlessly guided me to the finish line. Her kindness, clear explanations and patience exemplies perfect customer service! Tony in Finance aided my experience by getting car payments reduced and my insurance reduced. My confidence with Herb Chambers of Burlington has soared. I would absolutely recommend your dealership and I don't mind having to drive 30 minutes for follow-up service. You're tops...and Laurie is a star! Treat her right! She's a keeper! Best regards, Julia Evans More

My father and I went to Herb Chambers Honda in hopes of finding a car for my mother. As soon as we walked into the dealership we were greeted by a very friendly, outgoing salesperson named Laurie Cantwell finding a car for my mother. As soon as we walked into the dealership we were greeted by a very friendly, outgoing salesperson named Laurie Cantwell. She was absolutely fantastic and made the whole process very enjoyable unlike other sales people. She was highly knowledgeable and exhibited great customer service. Definitely an asset to Herb chambers Honda. More

I have purchased four vehicles from Herb Chambers Honda of Burlington, one new, one used and two new leases. Each purchase was made with their sales agent Laurie Cantwell. I have found Laurie to be an ex of Burlington, one new, one used and two new leases. Each purchase was made with their sales agent Laurie Cantwell. I have found Laurie to be an excellent sales agent. She has always work hard to ensure that the process is smooth and event free. Laurie always calls after the sale has been complete to make sure I am happy with my purchase. When ever I come into the dealer for service Laurie always takes the time to say hello and asks how I am as well as if I am being treated well by the service department. I will send anyone who asks for a good place to purchase a vehicle to Laurie and Herb Chambers Honda of Burlington. More

Updated review: The supplier showed a great deal of visit follow to ensure my questions were addressed. On the 3rd call back they were able to advise that the warranty would begin at 6K miles and I wou visit follow to ensure my questions were addressed. On the 3rd call back they were able to advise that the warranty would begin at 6K miles and I would get the full warranty. When I discussed the topic with other local Honda dealers they indicated the would deduct some many cents per mile, which they never offered. I ended buying a new Honda from another local dealer. Much lower price. Love the attention from the dealership, but still thing the pricing area is poor for this dealership. ***************************************************************** Looked at a new vehicle and found a demo was available. Other dealerships in the Boston area have the same exact vehicle for about 100 less than their price. When I attempted to obtain a discount for 6000 miles already on the new car, no movement was made by the dealership. Considering I can get the same vehicle for almost the same price and not lose 17 % of my warranty, I will pass on them. I don't mind a demo model, but I shouldn't have to pony their free ride and take the hit in my warranty coverage. Nice people, nice company, but need to learn how to work a deal when it comes to unloading a high mileage demo. Some one will buy the vehicle, but not me. If you're smart enough to read this site, suspect you would pass also. More

We serviced a CR-V through Honda Burlington for more than 70,000 miles - all scheduled scheduled maintenance intervals. While the service clerks were most of the times very friendly, the quality of the servi 70,000 miles - all scheduled scheduled maintenance intervals. While the service clerks were most of the times very friendly, the quality of the service work was overall poor. More than once we got the car back with some new damage or a sudden problem. Overall, we never got out of the 10K miles intervals with less than $500. If you need to service you Honda, you should try to look elsewhere. More

It was a very smooth transaction. I called the dealership and spoke with Jerry, general manager, he told me come to store and he will takes care everything. As We visited the store, greeted by Se dealership and spoke with Jerry, general manager, he told me come to store and he will takes care everything. As We visited the store, greeted by Sergio, took the vehicle our for a spin. Back to the dealership, Billy came over showed us the figure, I accepted and signed the P&S. Now the fun is about to begin. I thought I have to fight for the interest rate. It was not at all. TJ came over introduced him to me and my wife, explained his role to us. Five minutes, he came back, let us know that I have an excellent credit that qualify for 2.9%. He invited us into his office, while we were in his office. He explained to us thorough what we need for our new vehicle. A lot of good items but I found that only the service contract make sense to us. So it was a great experience, very smooth and I am strongly recommend this dealership to all my friends and everyone that looking for a HONDA. Remember to call Jerry. More

I came into Honda of Herb Chambers in Burlington the other day, and I was looking for a used civic. I came across this very friendly and knowledgeable gentleman named Ali. Although I was not ready to bu other day, and I was looking for a used civic. I came across this very friendly and knowledgeable gentleman named Ali. Although I was not ready to buy and was just looking, Ali was very patient and informative he did not pressure me into doing anything. He simply gave me all the information I needed before purchasing the vehicle. I just wanted to share this because you dont come across salesman like Ali very often these days. More

Overall, my experience at Herb Chambers Burlington was a relatively pain-free experience, which is far more than I can say for most other dealerships I visited in my search for a used vehicle. I dealt prim relatively pain-free experience, which is far more than I can say for most other dealerships I visited in my search for a used vehicle. I dealt primarily with Sergio, and he was far and away the best car salesman I've dealt with. He was enthusiastic, amenable, and made every effort to "go the extra mile" for me, even though I was looking for a used car that wouldn't break the bank. I never felt overly pressured, and Sergio kept me well informed throughout the process. All in all it was a surprisingly comfortable experience, and I would recommend that anyone interested in looking at a vehicle at Herb Chambers Burlington ask for Sergio. More

I have purchased several Hondas over the years from Herb Chambers Burlington and have also convinced my family to buy from the Burlington dealership. There is one reason I keep coming back to Herb Chambers Chambers Burlington and have also convinced my family to buy from the Burlington dealership. There is one reason I keep coming back to Herb Chambers Honda in Burlington: LAURIE CANTWELL. Laurie is an outstanding sales representative that treats her customers with respect without applying high pressure sales tactics. Laurie takes the time to listen to the needs of her customers before recommending a vehicle. I am especially impressed with Laurie's knowledge about Hondas including her ability to answer technical questions about the vehicles. Laurie will work to get you the best deal on a new or used Honda as well as a generous trade-in allowance. Above all, Laurie is committed and dedicated to earn your business; in fact, she has sacrificed her personal time more than once to be available at the Burlington dealership to meet my schedule needs. Thanks Laurie. I will be back soon to buy a new Honda! Steve Bonanno More