Herb Chambers Honda of Burlington

Christine has been the most experienced and knowledgable service rep. the herb chambers has to offer. Christine always finds the answers to my questions and always call me when my car is ready. I highly r service rep. the herb chambers has to offer. Christine always finds the answers to my questions and always call me when my car is ready. I highly recommend Christine's care for her work and her most unbelievable one on one full service relationship she has with customers coming into the service department. More

It was a pleasure dealing with Mel. He was extremely professional and knew everything that I asked about the Honda Accord EXL that I was interested in. He was not pushy at all but very confident with h professional and knew everything that I asked about the Honda Accord EXL that I was interested in. He was not pushy at all but very confident with his knowledge. I set out thinking that I would lease the car and ended up buying it. More

mr machuca was very helpful in any way possible.. he showed me around the used cars, since i was looking to buy a used car as my first car.. his service there was more than excellent.. even though i wen showed me around the used cars, since i was looking to buy a used car as my first car.. his service there was more than excellent.. even though i went to look around, once i get the money, i know for a fact im going to be back because of christian, he is an excellent dealer.. Thanks Christian! More

Laurie is a true gem to the Herb Chambers team! Laurie takes the time and exerts tremendous effort to see the customers needs and wants are met. I am currently experiencing an unfortunate divorce and have takes the time and exerts tremendous effort to see the customers needs and wants are met. I am currently experiencing an unfortunate divorce and have been put in a difficult situation, Laurie and Tony worked diligently to help me get a safe reliable vehicle, which is extremely important for me, in order to get to and from work and drive my two teenage daughters to thier necessary activities. Laurie is extremely knowledeable regarding any purchasing deisions, I trust her and will continue to strickly buy vehicles from her along with highly recommending any co-workers or family to utilize her expertise in service and purchasing decisions. I was extremely happy with my service at Herb Chambers in Burlington Mass Laurie and her team treated me as an indivual not a number, This establishment is a class act for customer service and purchasing decisions! I am a forever client to the Herb Chambers business thanks to Laurie Cantell! Lisa Tyminski; Mother and grade 11 school teacher.Thank you also to GM Gerry Salois who helped complete my car deal, we couldn't have recieved the payment plan that concluded without his support! More

Bought our 3rd Civic here in 2000 - came back & bought our 4th one (only because the last one was stolen, otherwise it would have gone another 5 years). Manny listened - and realized he didn't have to 's our 4th one (only because the last one was stolen, otherwise it would have gone another 5 years). Manny listened - and realized he didn't have to 'sell' us on Hondas. "What made you buy the last one? Well, we're still at good at that!". He made the process easy - from test drive to driving away in my new EX. More

Basically, I purchased a vehicle from them while my wife was in Japan as a surprise gift and was re-assured that under their 30 day exchange program I would be covered if my wife wasn't happy with the car. was in Japan as a surprise gift and was re-assured that under their 30 day exchange program I would be covered if my wife wasn't happy with the car. When my wife returned from Japan we took a trip to NY and that was when we realized that the vehicle was not for us and the next day I went to Herb Chambers Honda of Burlington where I bought the car and told them I would like to exchange the car. I requested a pre-owned car via their website which was located at another dealership and they said that would be fine. It took a little longer than I thought to finalize the deal, but in the end it all worked out. Gerry Sarois and his team went out their way to make it work. Thank you!! More

This is the 4th Honda I have either purchased or leased through the Herb Chambers dealership in Burlington, MA. This was my first time working with Laurie Cantwell. She was referred to me by Bob Dame (wh through the Herb Chambers dealership in Burlington, MA. This was my first time working with Laurie Cantwell. She was referred to me by Bob Dame (who was also there during the buying process and was very helpful). After 184,000 plus miles on my 2001 Hond CRV, it was time to purchase a new vehicle. I was torn between buying another CRV and Civic or going the Hybrid route with the Insight. Laurie took the time to show me the various options between the CRV, Civic, and Insight. Needless to say, I picked the 2010 Insight...40+ mpg!!!... As usual, the buying experience was easy and stress free. I also want to thank Phillip in the service department for giving me his expert mechanical feedback on the vehicle I purchased. More

Patrick was wonderful to work with and he was very thorough. He listened to our needs and made sure that they were met with our purchase of an Odyssey. I was looking for a mini-van with all power do thorough. He listened to our needs and made sure that they were met with our purchase of an Odyssey. I was looking for a mini-van with all power doors and Herb Chambers had the biggest inventory of new ones. Patrick made sure that we got the color and options that we were looking for in a new van. He was very professional and courteous to deal with throughout the process. More

Patrick was a consummate professional throughout my new car purchase. He went well beyond my expectations to assure that I was an informed consumer and graciously addressed all of my questions regarding t car purchase. He went well beyond my expectations to assure that I was an informed consumer and graciously addressed all of my questions regarding the 2009 Honda Accord EXL with Navigation. His useful suggestions and overall knowledge of the product was exemplary. Patrick provided guided support each step of the way from the choice of customizing my new car, selection of specialized protection plans, as well as offering outstanding instructions about managing all of the new features of my car the day of delivery. I would highly recommend Patrick to anyone who visits your dealership. He has a pleasant business manner, makes each customer feel important and takes unlimited time to satisfy his clientele. Patrick is a valuable member of the Team at Herb Chambers of Burlington. More

This is the second time I have bought a new car and have been totally satisfied with the ease at which I could do so.Everything was done for me & the car was quickly ready for pick up before I expected.I wo been totally satisfied with the ease at which I could do so.Everything was done for me & the car was quickly ready for pick up before I expected.I would happily buy another one from Laurie Cantwell. She went out her way to see that I was completely happy with the car and I am. More