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Herb Chambers Honda of Burlington

Burlington, MA

4.9
3,049 Reviews
Herb Chambers Honda of Burlington is a proud recipient of the President’s Award by American Honda Motor Co., Inc. Recognizing top-ranking Honda dealerships across the country, the award is considered Honda’s highest dealership honor and is based on a candidate’s achievement of excellence in all areas of the dealership’s operation. Customer service and satisfaction, sales, training and facilities are all evaluated as criteria for the recognition. Visit us today to experience our award winning service!
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33 Cambridge St

Burlington, MA

01803

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Showing 3,049 reviews

July 25, 2024

Easy to do business with. My salesman Fred was tremendous, courteous & attentive to my needs. More

by marylyons1012
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
FRED FOSTER
Jul 26, 2024 -

Herb Chambers Honda of Burlington responded

Thank you for the kind review, Mary! We appreciate you trusting the Herb Chambers Honda of Burlington team with your business and are happy to hear that Fred took such wonderful care of you. Enjoy your new vehicle and please don't hesitate to reach out if we can be of service again in the future!

July 25, 2024

Diego was excellent and made the process as painless as it could have been. I have nothing but nice things to say about Diego. More

by Mmonks411
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Diego ladino
Jul 26, 2024 -

Herb Chambers Honda of Burlington responded

We're delighted to hear that Diego made your experience at Herb Chambers Honda of Burlington so smooth and positive. Thanks for sharing!

July 24, 2024

Very pleasant and accommodating to the needs of the customers and very helpful and understanding. More

by neilodonnell44
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gerry Salois
5.0
This rating includes all reviews, with more weight given to recent reviews.
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robbie Kinneen
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Madden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Visconte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Glen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2024 -

Herb Chambers Honda of Burlington responded

Hi Neil! Thank you so much for your kind words! We're thrilled to hear that you found our team pleasant, accommodating, and understanding of your needs. It's our goal to provide the best possible service to our customers, and your feedback means a lot to us at Herb Chambers Honda of Burlington!

July 24, 2024

Michael was very helpful and did a great job answering our questions,in all a great experience. More

by Jeanetteshea
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Visconte
Jul 24, 2024 -

Herb Chambers Honda of Burlington responded

Jeanette, It's always our pleasure to assist you with your vehicle needs and we appreciate your kind words. We look forward to serving you again! Thank you! - Herb Chambers Honda of Burlington

July 23, 2024

Excellent service, very friendly and professional staff. Igor is very knowledgeable, he answered all my questions and more about my new vehicle. More

by Roberto Sousa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Igor Patrizzi
Jul 24, 2024 -

Herb Chambers Honda of Burlington responded

Roberto, we're delighted to hear that Igor and the team at Herb Chambers Honda of Burlington provided excellent service. Enjoy your new vehicle!

June 24, 2024

As usual, Chris Glenn and his Team did a SUPER JOB! ! Perfect and on time--THANKS More

by gkachen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergio Urquijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Glen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2024 -

Herb Chambers Honda of Burlington responded

Hi G K Achen! Thank you for leaving us this five-star review and the kind words about Chris Glenn from our service team at Herb Chambers Honda of Burlington! We'll see you next time!

June 21, 2024

Brought 2016 Honda Civic for A 1 service and to repair AC cause blowing hot air. Service advisor was friendly and helpful. The repairs were completed especially the AC which is now working like new. The serv More

by alito2915
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Sullivan
Jun 24, 2024 -

Herb Chambers Honda of Burlington responded

Thank you for sharing your experience! We're glad to hear that our team at Herb Chambers Honda of Burlington took good care of your 2016 Civic and got the AC working like new. We appreciate your feedback and look forward to serving you again!

June 20, 2024

The service appointment was handled by June Fraser who was very professional, explained all the different aspects of the needed service and the service was completed in a very timely manner. Everything wa More

by Ebcb826
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2024 -

Herb Chambers Honda of Burlington responded

Thank you for sharing your positive experience! We're glad to hear June provided professional service and that everything was completed promptly at Herb Chambers Honda of Burlington. We look forward to serving you again!

June 18, 2024

I bought my used 2018 crv from herb chambers and it was originally a good experience. I bought the oil change package when I bought the car. Last year during an oil change I had them rotate the tires as I More

by agska85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff Ferreira
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2024 -

Herb Chambers Honda of Burlington responded

Thank you for sharing your experience. We strive to ensure our customers feel confident about their vehicle maintenance decisions, so it's disappointing to hear that our recommendation left you feeling uncertain. We will review your feedback with our service team to help us to provide the best possible experience for our guests. If you'd like to discuss this with me directly, please reach out at your convenience. Thank you, Gerry Salois - General Manager - gsalois@herbchambers.com

June 17, 2024

Always a pleasant experience working with them. Very professional and knowledgeable. Nice atmosphere. Everyone is always smiling. More

by Fullerjan2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robbie Kinneen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Glen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Pereira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2024 -

Herb Chambers Honda of Burlington responded

We're delighted to hear you had a pleasant experience with our team at Herb Chambers Honda of Burlington. Thanks for the kind words and support!

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