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Herb Chambers Honda of Burlington

Burlington, MA

4.9
2,804 Reviews
Herb Chambers Honda of Burlington is a proud recipient of the President’s Award by American Honda Motor Co., Inc. Recognizing top-ranking Honda dealerships across the country, the award is considered Honda’s highest dealership honor and is based on a candidate’s achievement of excellence in all areas of the dealership’s operation. Customer service and satisfaction, sales, training and facilities are all evaluated as criteria for the recognition. Visit us today to experience our award winning service!
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33 Cambridge St

Burlington, MA

01803

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Showing 2,804 reviews

February 18, 2016

Pleasant experience This is the 3rd time we purchased a CRV from Herb Chambers. It's always been a pleasant experience. Our salesman this time was Amjad. He was very help More

by daphantom8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amjad Aslam
Feb 19, 2016 -

Herb Chambers Honda of Burlington responded

Thank you for taking the time to share this fantastic review! It is of utmost importance that our guests leave our dealership confident that they made the right decision. We value your business and look forward to serving your automotive needs for many more years to come! Sincerely, Gerry Salois, General Manager

February 18, 2016

Service department was great. Service department called us within a couple of hours to tell us what was wrong and what needed to be done. Great customer service skills and willing More

by Mjohns33
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Visconte
Feb 18, 2016 -

Herb Chambers Honda of Burlington responded

We really appreciate you taking the time to leave feedback for our dealership. A quality service experience is one of our top priorities. We thank you for your business and look forward to serving your automotive needs for many more years to come! Regards, Gerry Salois, General Manager

February 17, 2016

I was there for yearly check up and my sticker. Each time I have been to the service dept. I have been treated with the best help & politeness. Chris is wonderful to work with and makes sure that More

by Alfe Rosemarie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris
Feb 18, 2016 -

Herb Chambers Honda of Burlington responded

We really appreciate you taking the time to leave feedback for our dealership. A quality service experience is one of our top priorities, and we do everything we can to support our guests. We thank you for your business and look forward to serving your automotive needs for many more years to come! Regards, Gerry Salois, General Manager

February 14, 2016

Expeditious,pain free, and a good deal. It is great dealing with employees who are all proud and professional. We have been to this dealership a number of times and have never been disappoin More

by Barry 816
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Ritchie, William Ritchie, Evan Fotopoulos
Feb 15, 2016 -

Herb Chambers Honda of Burlington responded

Thank you, Barry, for taking the time to share this 5-Star recommendation! We value your business and we look forward to the opportunity to serve your automotive needs for many more years to come! Best, Gerry Salois, General Manager

February 14, 2016

Great people I haved leased and owned Honda accords for about 20 years (same dealership) from the manager to sales to service all have been excellent. I travel al More

by Accord246
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : John Silver
Feb 15, 2016 -

Herb Chambers Honda of Burlington responded

Our number one goal is providing an exceptional customer experience. I'm so happy to know that this was achieved with you during your visit with June and John. Thank you for your business and we look forward to the opportunity to serve your automotive needs for many more years to come! Best, Gerry Salois, General Manager

February 03, 2016

Leased a Honda Civic Lance was great to work with and made it very easy. I didn't have to deal with any of the classic dealership haggling. He made it a great experience. More

by Dgrrl28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sergio Urquijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lance Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gustavo Moitinho
Feb 03, 2016 -

Herb Chambers Honda of Burlington responded

Thank you! I'm so glad that you had the opportunity to work with Sergio, Lance and Gustavi. They are valued members of our team. We truly appreciate you sharing your 5-star review and we look forward to the opportunity to serve your automotive needs again in the future. Best, Gerry Salois, General Manager

February 03, 2016

Very Positive Experience I went in and worked with Patrick on financing a new CR-V. Patrick was a pleasure to work with and was beyond helpful in getting me exactly what I wan More

by DeltaD80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Sisk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2016 -

Herb Chambers Honda of Burlington responded

Thank you so much for taking the time to write this review. The entire Herb Chambers Honda of Burlington team strives to make every guest feel at home in our dealership. Patrick is a perfect example of this. We truly value your business and hope to serve your automotive needs for many more years to come. Best, Gerry Salois, General Manager

February 03, 2016

Excellent service I went there to check if a recall is feasible for my car. I was recommended to check engine oil consupmtion after 1000 miles. When I came back today, More

by Cheng
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Flannery
Feb 03, 2016 -

Herb Chambers Honda of Burlington responded

Thank you! I'm so glad that you had the opportunity to work with John. He's a valued member of our team. We truly appreciate you sharing your 5-star review and we look forward to the opportunity to serve your automotive needs again in the future. Best, Gerry Salois, General Manager

February 01, 2016

Service experience ( Honda Civic ) Work done on time. Though mentioned that wash will be done with vacuum from inside but I see no evidence that vacuum was done. No big deal. Thanks More

by sunil5106
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris
Feb 01, 2016 -

Herb Chambers Honda of Burlington responded

Thank you for taking the time to share this wonderful feedback! I'm so happy to know that you enjoyed your recent experience with our team. We appreciate your recommendation and should there ever be anything else that we can assist you with, please don't hesitate to ask. Best, Gerry Salois, General Manager

January 31, 2016

Fantastic dealership I recently brought my car to Herb Chambers Honda in Burlington, MA for routine service. It was a Saturday morning, and even though they were extremely More

by awagner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Visconte
Feb 01, 2016 -

Herb Chambers Honda of Burlington responded

Thank you for taking the time to share your experience with Mike. I’m so glad to hear you had such an enjoyable visit and that you found him to be informative and professional. I will be certain to let him know he is doing a wonderful job. Thank you again for your business and for choosing Herb Chambers Honda for your automotive needs! Sincerely, Gerry Salois, General Manager

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