Herb Chambers Honda of Burlington

Salesperson was fine. Accessories were not installed when we came to get car so we had to return. Waited 90 minutes for finance person before even starting paperwork. H Accessories were not installed when we came to get car so we had to return. Waited 90 minutes for finance person before even starting paperwork. Had to return for another accessory on back order. Waited 3 hours in service and then was told they didn’t know how to install it so they gave me a credit and said sorry. More

My first time with this dealership had some issues with my new vehicle, but the wind above and beyond to resolve all these issues from salesman to the sales manager very satisfied high would highly recomme my new vehicle, but the wind above and beyond to resolve all these issues from salesman to the sales manager very satisfied high would highly recommend More

Lee Diamond was very clear and professional. I did not feel rushed or trapped the way I have felt at other dealers. I would recommend working with them at Honda of Burlington for their clarity, I did not feel rushed or trapped the way I have felt at other dealers. I would recommend working with them at Honda of Burlington for their clarity, enthusiasm, and patience. More

I had an EXTREMELY bad experience with Herb Chambers burlington Honda. They sent me a proposal for purchasing a new Honda Accord hybrid by email. When I arrived at the dealership they changed the price burlington Honda. They sent me a proposal for purchasing a new Honda Accord hybrid by email. When I arrived at the dealership they changed the price substantially ( more than $1,000) in their favor. When I complained to the sales manager there, he said “ oh, the internet sales people are told to give those kind of prices”. I was shocked at his admitted statement. This behavior harkens back to the bait and switch tactics that gave car salespeople such a bad reputation in the first place. I will never go there again and if you go, get everything in writing. I ended up buying the vehicle at another Honda dealership which was much more ethical. More

Salesman Rob Kineen assisted me in the purchase of an HRV Honda . He was excellent and extremely knowledgeable ! Great experience all around ! Honda . He was excellent and extremely knowledgeable ! Great experience all around ! More

When in the office we felt like we had to rush to finish the deal by the end of the month, they told us the car was cleaned but there was cat food in the passenger seat and no one seemed to care to make it the deal by the end of the month, they told us the car was cleaned but there was cat food in the passenger seat and no one seemed to care to make it better. Everyone was nice. More

Honda service always treats me good. I trust them to do the right thing by my car. I trust them to do the right thing by my car. More

Loved my experience here. They weren’t pushy at all like normal dealerships. Robert and Patrick were very helpful and it was a quick and easy process. They weren’t pushy at all like normal dealerships. Robert and Patrick were very helpful and it was a quick and easy process. More

Dealership is in a Great location, friendly and knowledgeable staff and very accommodating of my tight schedule knowledgeable staff and very accommodating of my tight schedule More

Professional service department. Outstanding customer service reps. Keep you updated and gives you all options. Outstanding customer service reps. Keep you updated and gives you all options. More