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Herb Chambers Honda of Burlington

Burlington, MA

4.9
2,917 Reviews
Herb Chambers Honda of Burlington is a proud recipient of the President’s Award by American Honda Motor Co., Inc. Recognizing top-ranking Honda dealerships across the country, the award is considered Honda’s highest dealership honor and is based on a candidate’s achievement of excellence in all areas of the dealership’s operation. Customer service and satisfaction, sales, training and facilities are all evaluated as criteria for the recognition. Visit us today to experience our award winning service!
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33 Cambridge St

Burlington, MA

01803

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Showing 2,917 reviews

April 04, 2024

We recently purchased a CR-V Hybrid from Herb Chambers Honda of Burlington, and I couldn't be happier with the experience. Jake Matton, our salesperson, was very helpful in navigating the purchase and neg More

by jeriadg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jake Matton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2024 -

Herb Chambers Honda of Burlington responded

We're delighted to know that you had a great experience purchasing your CR-V Hybrid from us! It's wonderful to see Jake and our team at Herb Chambers Honda of Burlington exceeded expectations. We appreciate the recommendation, thank you for choosing us!

April 02, 2024

It’s very small but service was faster than other places. The service team especially Mike was very helpful. I arrived late More

by Ddemonico285
Recommend Dealer
Yes
Employees Worked With
Micheal
Apr 04, 2024 -

Herb Chambers Honda of Burlington responded

Thank you for the review and the shout-out for Mike. If there's anything we can do to earn a five-star rating in the future, we would appreciate your feedback. Respectfully, Gerry Salois - General Manager - gsalois@herbchambers.com

March 30, 2024

Always professional, clean, reliable. Convenient location. Eager to answer all my questions about my new car More

by megobbee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley
Apr 01, 2024 -

Herb Chambers Honda of Burlington responded

We're glad to know you found our location convenient and the team at Herb Chambers Honda of Burlington professional. We always strive to provide reliable service and answer all your questions. Enjoy your new car!

March 30, 2024

It was a nice visit. Though l was a little bit tired, everything was done successfully More

by Jm
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fred
Apr 01, 2024 -

Herb Chambers Honda of Burlington responded

Hi JM! Thank you for leaving us this five-star review and kind words about our service team at Herb Chambers Honda of Burlington! We'll see you next time!

March 27, 2024

The service team provides very high quality work. They are also very professional, knowledgable and effective. More

by fulton555
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2024 -

Herb Chambers Honda of Burlington responded

We appreciate your kind words about our service team at Herb Chambers Honda of Burlington! We strive to provide top-notch, professional service. Thanks for the review!

March 25, 2024

The Sales team was helpful, professional, courteous, timely, knowledgeable, and an overall pleasure to work with. More

by AnthonyL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Islam Elgohary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2024 -

Herb Chambers Honda of Burlington responded

Anthony, we're delighted to know our sales team at Herb Chambers Honda of Burlington provided you with a positive experience. Thanks for the feedback and your business!

March 25, 2024

Totally happy with the service receptionist was also top rate. I was updating while waiting for service to be completed. Thank you. More

by pwryan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2024 -

Herb Chambers Honda of Burlington responded

We're glad to know you had a positive experience at Herb Chambers Honda of Burlington. Our team is always here to provide top-notch service and keep you updated throughout the process. Thanks for your feedback!

March 24, 2024

Thank you for scheduling and fixing the recall issue. I appreciate the attention paid for safety. More

by Phill Larned
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melanie Nigrelli, Ashley
Mar 26, 2024 -

Herb Chambers Honda of Burlington responded

It was our privilege to assist you, Phill! Thanks so much for the review, from all of us here at Herb Chambers Honda of Burlington!

March 23, 2024

The service experience was great and so was the service agent, thanks for the good service, keep it up More

by freedom3726
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2024 -

Herb Chambers Honda of Burlington responded

We're glad to know you had a great service experience at Herb Chambers Honda of Burlington! Your kind words are much appreciated and we'll certainly keep up the good work.

March 23, 2024

Brought car in because of emission problem light on. Leave my car overnight and it was done on time. June was kind and friendly to inform me that problem was still under warranty. Will come back again. More

by Tmtran320
Service Communication
Recommend Dealer
Yes
Employees Worked With
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2024 -

Herb Chambers Honda of Burlington responded

Thank you for trusting Herb Chambers Honda of Burlington with your vehicle! We appreciate your kind feedback and hope you won't hesitate to reach out if June & the team can assist you again in the future!

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