Herb Chambers Honda of Burlington

Always get great service, this most recent experience was a 10. Jeff kept me informed and I left with a new tire which was covered by my extended warranty. a 10. Jeff kept me informed and I left with a new tire which was covered by my extended warranty. More

Jake was great. He was very attentive and efficient and listened to what I wanted in a car. He helped me find one and walked me through the process. I would definite He was very attentive and efficient and listened to what I wanted in a car. He helped me find one and walked me through the process. I would definitely recommend him to a friend. More

I had an appointment for Part B maintenance and a state inspection. This was done in a reasonable amount of time while I waited. Jeffrey kept me informed and made sure I okayed an additional charge for a inspection. This was done in a reasonable amount of time while I waited. Jeffrey kept me informed and made sure I okayed an additional charge for a wiper blade that was not included in coupon I was using. The waiting area had coffee, apples, and cereal bars available for folks-a nice touch. More

Fixed a recall issue on my Honda HE-V. Good job. No problems. Would recommend. Good job. No problems. Would recommend. More

I was kept informed about the work in a timely manner. They also provided me with Lyft service back home after I dropped off the car and Lyft service back to pick it up. They also provided me with Lyft service back home after I dropped off the car and Lyft service back to pick it up. More

Customer service was exceptional - Everything they were doing was explained to me ahead of time and cost estimate was provided so no surprises. Liked that they had Lyft available to take me home and back doing was explained to me ahead of time and cost estimate was provided so no surprises. Liked that they had Lyft available to take me home and back to Herb Chambers because appointment would have been too long to wait there. June Fraser was excellent - very friendly Snd easy to talk to Nernadette More

Excellent customer service all around. Leah did great to make sure that was the case Leah did great to make sure that was the case More

I bought my, I think, 5th Honda from Herb Chambers. It has always been a good experience. My salesperson was Jake Matton for my last three cars. Early December I picked up a 2024 Accord so I could It has always been a good experience. My salesperson was Jake Matton for my last three cars. Early December I picked up a 2024 Accord so I could give my 2022 Accord to my daughter. I explained what I was looking for and Jake came back with 4 or 5 options and explained the pros and cons of each option. In the end, because I am a loyal Honda customer I got a great discount on a new 2024 Accord. There was absolutely NO pressure. I did have to decide if I wanted any of the extra coverage with the finance guy, Herb, and I believe he helped me out as best he could. Sense I live in New England, with granite curbs everywhere, getting the Tire and Wheel coverage was a no brainer. I then added the dents and dings coverage and gave into the Interior and exterior paint coverage, mostly because it is a lease, and the added payments were not too much more. Now I have peace of mind. The other thing Herb Chambers 'gives' is 2 years of oil changes and tire rotations. So, in the end it was fast easy and painless. If you are looking for a Honda, ask for Jake. I believe all the other salesmen can help but you will like working with Jake. More

I’ve consistently had a great experience with this dealer’s service team. They are reliable, efficient, and always get the job done right. What stands out most is their thoughtfulness and consideratio dealer’s service team. They are reliable, efficient, and always get the job done right. What stands out most is their thoughtfulness and consideration for customers, ensuring every detail is handled with care. Highly recommend for anyone seeking dependable and professional service! More

The dealership has worked diligently to get the repairing covered by the extended warranty we purchased from BOCH Honda, which is very appreciated covered by the extended warranty we purchased from BOCH Honda, which is very appreciated More