Back

Herb Chambers Honda of Burlington

Burlington, MA

4.9
2,917 Reviews
Herb Chambers Honda of Burlington is a proud recipient of the President’s Award by American Honda Motor Co., Inc. Recognizing top-ranking Honda dealerships across the country, the award is considered Honda’s highest dealership honor and is based on a candidate’s achievement of excellence in all areas of the dealership’s operation. Customer service and satisfaction, sales, training and facilities are all evaluated as criteria for the recognition. Visit us today to experience our award winning service!
Contact Dealership

33 Cambridge St

Burlington, MA

01803

Directions

By Type

Showing 2,917 reviews

April 22, 2024

Ashley and Bob were very helpful and successful in helping me resolve issues with my car battery. Always happy with the quality of service at this dealership. More

by Laura
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley, Bob
Apr 23, 2024 -

Herb Chambers Honda of Burlington responded

Laura, we're glad to know Ashley and Bob were able to assist with your car battery issues at Herb Chambers Honda of Burlington. Thanks for sharing your satisfaction with our service quality!

April 21, 2024

Excellent service from start to finish. Rea Good price. Nice lounge upstairs . That’s all. More

by Gladys.mckie59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know
Apr 22, 2024 -

Herb Chambers Honda of Burlington responded

Gladys, thank you for the positive feedback about your recent visit here at Herb Chambers Honda of Burlington! We hope to see you again in the future!

April 19, 2024

Everyone was friendly and helpful. My specific salesman listened to me and addressed my individual needs and was very knowledgeable. More

by TS
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Robbie Kinneen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2024 -

Herb Chambers Honda of Burlington responded

We're glad to know our team at Herb Chambers Honda of Burlington was able to provide you with a friendly and helpful experience. Thanks for sharing your feedback, we appreciate it!

April 19, 2024

I’m deeply disappointed with the lack of responsiveness from Robert Kamal. Despite numerous attempts to contact them, I’m still waiting for a resolution regarding my rental car, which is due tomorrow. This More

by Aashma8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robert Kamal
Apr 30, 2024 -

Herb Chambers Honda of Burlington responded

Thank you for the review. I'm disappointed to hear about the frustration you encountered throughout this experience. I would like to discuss the situation and work toward finding a resolution that works for us all. Thanks again, Gerry Salois - General Manager - gsalois@herbchambers.com

April 18, 2024

Very friendly agent, reasonable price, and good service. I have been there many years,and I am always get satisfied. More

by Richard Li
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2024 -

Herb Chambers Honda of Burlington responded

Richard, we're glad to know you've had consistently positive experiences at Herb Chambers Honda of Burlington. Thanks for your loyalty and the great review!

April 18, 2024

Excellent customer support by Ashley. She Explained everything very welll and also offered a deduction. More

by Ragesh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley
Apr 19, 2024 -

Herb Chambers Honda of Burlington responded

Ragesh, we're delighted to know Ashley provided excellent support during your visit at Herb Chambers Honda of Burlington. We always aim for clear communication and great deals! Thanks for sharing this with us.

April 16, 2024

Pedro and TJ helped me find the car I wanted at a price I could afford. Can’t ask for more! More

by Kaleigh O.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Sisk
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Madden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pedro Abreu-Tejeda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2024 -

Herb Chambers Honda of Burlington responded

Kaleigh, we are grateful for your review. Thank you from all of us at Herb Chambers Honda of Burlington!

April 15, 2024

June Fraser was very professional, knowledgeable, and had very friendly customer service. I always bring my cars here to get serviced on. Everything is always well explained. This is the best place to have y More

by Kiley Keo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2024 -

Herb Chambers Honda of Burlington responded

Hi Kiley, we're great to know that June and our team at Herb Chambers Honda of Burlington have been able to consistently provide you with top-notch service. We appreciate your trust in us for all your vehicle needs! Safe travels!

April 14, 2024

Great Dealership ! Our sales rep Frank Madden is Great ! We had a Wonderful Experience as soon as we walked in the store. Thank you Frank !!! More

by f1ernandes
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank Madden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2024 -

Herb Chambers Honda of Burlington responded

We're delighted to know that Frank provided you with a wonderful experience at Herb Chambers Honda of Burlington. Thanks for your review and support! Enjoy your new ride!

April 14, 2024

I purchased a new Honda CR-V Sport Touring SUV and Sagielle was excellent during my visit. She was extremely helpful and her explanations were very clear. More

by ypchen99
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sagielle
Apr 15, 2024 -

Herb Chambers Honda of Burlington responded

We're glad to know you had a positive experience with Sagielle during your visit! Our team at Herb Chambers Honda of Burlington always aims for clear communication and helpful service. Enjoy the new Honda CR-V Sport Touring SUV!

...
16
...