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Herb Chambers Honda of Burlington

Burlington, MA

4.9
3,047 Reviews
Herb Chambers Honda of Burlington is a proud recipient of the President’s Award by American Honda Motor Co., Inc. Recognizing top-ranking Honda dealerships across the country, the award is considered Honda’s highest dealership honor and is based on a candidate’s achievement of excellence in all areas of the dealership’s operation. Customer service and satisfaction, sales, training and facilities are all evaluated as criteria for the recognition. Visit us today to experience our award winning service!
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33 Cambridge St

Burlington, MA

01803

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Showing 3,047 reviews

September 03, 2020

I am very happy with this dealership, I have been doing business with them for 5 years and I would recommend it to all people. excellent work. More

by Fjgm0829
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sergio Urquijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 02, 2020

excellent service every time. thanks so much for the friendly and prompt attention you take with us so that we can resume our service to our community. More

by prezkat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gerry Salois
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Silva
September 02, 2020

Jeff was very helpful and got Good service. Got everything I needed done in a timely manner. Met all of my needs. Waiting area was setup for social distance. More

by acamacho732
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Ferreira
September 02, 2020

Completely thrilled with my new Honda Sport Accord. Brian Madden is the best to work with. This is the second time I have leased with him. This is my 5th Honda I have bought with Herb Chambers. I h More

by cheryl.bogart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pedro Abreu-Tejeda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Madden
September 02, 2020

good work, took a long time after my car was washed, I had to ask someone if my car is ready. The man washing the car, washed 3 other vehicles while my car was sitting there, I would think he would bring More

by jharlow42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
June Fraser
4.0
This rating includes all reviews, with more weight given to recent reviews.
September 02, 2020

The only reason I go back to your service Dept is June! I like working with her! The problem I have With service is that I always have to take my truck back a second or third time to address the same is More

by Shell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2020 -

Herb Chambers Honda of Burlington responded

Shell, We are sorry you have not had a pleasant experience with us and apologize for any miscommunication regarding your vehicle. At your earliest convenience, please reach out to me so we may speak further about this matter and work towards a resolution. We would greatly appreciate the opportunity to earn back your business. Thank you, Gerry Salois- General Manager gsalois@herbchambers.com

September 02, 2020

Worked with Chris M., TJ, and Pedro through various aspects of purchasing a new Passport. All were easy to deal with, friendly, and no games. Fast and efficient overall. More

by ac2020
Recommend Dealer
Yes
Employees Worked With
TJ Madden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pedro Abreu-Tejeda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Marinucci
September 01, 2020

Very friendly, efficient service. Also very accommodating with late day request for arrive to be done. Work completed far sooner than expected. Thorough vehicle inspection More

by PSCWD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 31, 2020

Always easy to deal with and will continue to give them my business. Great Service Team. Fiore Foti does awesome job with Shuttle Service. Thank you. More

by Joe C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Glen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fiore Foti, , John Silva, Jessica Johnson
August 30, 2020

Great service. Nice and professional people. Clean place. There is transparency through the entire process. Overall there is a very positive atmosphere in the place, between the workers and between th More

by Rfadlon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Silva
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