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Herb Chambers Honda of Burlington
Burlington, MA
3,049 Reviews
Herb Chambers Honda of Burlington is a proud recipient of the President’s Award by American Honda Motor Co., Inc. Recognizing top-ranking Honda dealerships across the country, the award is considered Honda’s highest dealership honor and is based on a candidate’s achievement of excellence in all areas of the dealership’s operation. Customer service and satisfaction, sales, training and facilities are all evaluated as criteria for the recognition. Visit us today to experience our award winning service!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 3,049 reviews
September 23, 2020
Lance Fisher was an excellent person to work with - knowledgeable, thorough and calm. I also appreciated his wearing a mask and cleaning. Please ensure that all staff wear masks. Several were sporting knowledgeable, thorough and calm. I also appreciated his wearing a mask and cleaning. Please ensure that all staff wear masks. Several were sporting chin straps which is irresponsible, especially in the showroom. More
by LLS
Employees Worked With
September 22, 2020
Great service, salesman Brian Madden was great !! Great Dealership !! Fast and dependable . I got a GREAT deal on 2020 CR-V Great place all aeound. Dealership !! Fast and dependable . I got a GREAT deal on 2020 CR-V Great place all aeound. More
by kmccarthy
Employees Worked With
Brian C. Madden , very good !!
September 21, 2020
Professional and welcoming , Jeff provided a detailed explanation of what transpired was friendly and I appreciated his honesty. Thank you very much and I will return for service in the future for my Hon explanation of what transpired was friendly and I appreciated his honesty. Thank you very much and I will return for service in the future for my Honda HRV! More
by lcomis
Employees Worked With
Jeff
September 20, 2020
John Silva nh and Anthony try to find out best service to customer. I would buy a new car here because of your nice service dep. Thanks again customer. I would buy a new car here because of your nice service dep. Thanks again More
by Ohkwan Kwon
Employees Worked With
Anthony Costa, John Silva
September 19, 2020
I received fast and efficient service, I'm very pleased and feel they will continue to meet my service needs at herb Chambers Burlington location. Thank you! and feel they will continue to meet my service needs at herb Chambers Burlington location. Thank you! More
by Psst0124
Employees Worked With
John Flannery
September 18, 2020
Great service as always. John Silva on the Service desk is always professional, helpful and friendly. Herb Chambers Honda was taking the Covid pandemic seriously with everyone wearing masks and chairs bein is always professional, helpful and friendly. Herb Chambers Honda was taking the Covid pandemic seriously with everyone wearing masks and chairs being appropriately spaced. Service took less time than I expected. More
by anntk
Employees Worked With
John Silva
September 17, 2020
Great experience. Brian Madden was our sales consultant. He was very friendly and informative. Listened to us about our needs and clearly explained everything. He created a "pressure free" experience whi He was very friendly and informative. Listened to us about our needs and clearly explained everything. He created a "pressure free" experience which we valued greatly. More
by wvoulgaris
Employees Worked With
Brian Madden
September 16, 2020
Service desk staff are friendly and professional. Took the time to listen to what my issues were. They explained all costs and recommendations. Work was completed in a timely fashion. the time to listen to what my issues were. They explained all costs and recommendations. Work was completed in a timely fashion. More
by rlbatchelder
Employees Worked With
John Flannery
September 16, 2020
The staff at Herb Chambers Honda in Burlington, MA is always friendly and professional. Service is usually very fast. My only complaint is with the price of labor! always friendly and professional. Service is usually very fast. My only complaint is with the price of labor! More
by MCS Watson
Employees Worked With
Jessica Johnson
September 12, 2020
Great service. Was done in an hour. Oil change and they went thru all parts of the car. I also got a car wash and vaccuum. All in all easy and quick. I also got my inspection sticker. went thru all parts of the car. I also got a car wash and vaccuum. All in all easy and quick. I also got my inspection sticker. More
by nassim
Employees Worked With
Jessica Johnson
