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Herb Chambers Honda of Burlington

Burlington, MA

4.9
2,917 Reviews
Herb Chambers Honda of Burlington is a proud recipient of the President’s Award by American Honda Motor Co., Inc. Recognizing top-ranking Honda dealerships across the country, the award is considered Honda’s highest dealership honor and is based on a candidate’s achievement of excellence in all areas of the dealership’s operation. Customer service and satisfaction, sales, training and facilities are all evaluated as criteria for the recognition. Visit us today to experience our award winning service!
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33 Cambridge St

Burlington, MA

01803

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Showing 2,917 reviews

May 23, 2024

Fred was great, very helpful in showing us the features of the car and answering our questions. More

by Nsd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fred
May 23, 2024 -

Herb Chambers Honda of Burlington responded

It's always our pleasure to assist you with your vehicle needs and we appreciate your kind words. Thank you for rating us five stars! - Herb Chambers Honda of Burlington

May 22, 2024

Herb Chambers customer service couldn’t have been better. June went above and beyond to make sure my problem was resolved ! More

by Jim
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2024 -

Herb Chambers Honda of Burlington responded

Jim, we're delighted to know that June went the extra mile for you at Herb Chambers Honda of Burlington. Thanks for your kind words and support!

May 19, 2024

All maintainable work oil change and inspection went well as expected. Great job. Thank you More

by Angie123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Glen
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024 -

Herb Chambers Honda of Burlington responded

Angie, thanks for trusting us with your vehicle's inspection and oil change needs! We'll see you next time. Safe travels! - The Herb Chambers Honda of Burlington Team

May 20, 2024 -

Angie123 responded

Thank you. I appreciate all you do.

May 18, 2024

Friendly, helpful, not pushy. We bought a minivan today. The transaction was smooth. Much better experience than from the dealership of another famous Japanese brand. More

by Mat
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank Madden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fred Foster
May 20, 2024 -

Herb Chambers Honda of Burlington responded

Mat, we're glad to know your experience at Herb Chambers Honda of Burlington was smooth and enjoyable. We appreciate you choosing us for your minivan purchase!

May 16, 2024

Jim was great. Great customer care and I highly recommend.. Because of my experience I will only get my cars through Herb Chambers from now on.. seriously 😊 More

by brittany
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lance Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Madden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James/Jim
May 17, 2024 -

Herb Chambers Honda of Burlington responded

Brittany, we're so glad to know that Jim provided you with great service at Herb Chambers Honda of Burlington. We appreciate your recommendation and look forward to helping you with future car purchases!

May 15, 2024

Amazing service. Everyone in the dealership was very nice and welcoming. Lance was awesome. Will definitely be back and will recommend others to Herb Chambers. More

by Bsecchiaroli
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gerry Salois
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lance Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Herb
May 15, 2024 -

Herb Chambers Honda of Burlington responded

Bsecchiaroli, we're so glad to know you had an amazing experience with Lance and the rest of our team at Herb Chambers Honda of Burlington. We look forward to seeing you again and appreciate your recommendations!

May 14, 2024

The service was great and so was the Personnel and Michael was very help full in exposing things to me More

by Dulcemcarreiro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
May 15, 2024 -

Herb Chambers Honda of Burlington responded

We're glad to know you had a great experience with our team here at Herb Chambers Honda of Burlington and found Michael's explanations helpful. Thanks for the positive feedback!

May 10, 2024

From the minute i walked into the dealership i was treated with the utmost respect. Lee and Chris were outstanding to deal with. More

by jimcrafts33
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lee Diamond
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2024 -

Herb Chambers Honda of Burlington responded

We're so glad to know that you felt respected from the moment you walked into Herb Chambers Honda of Burlington. It's great hearing how outstanding Lee and Chris were during your visit. Thanks for sharing!

May 07, 2024

I go get my services done every time It’s needed and Herb Chambers Honda of Burlington ALWAYS do such a great job! Always has me coming back THANK YOU! More

by Naalyruberte
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
June
May 08, 2024 -

Herb Chambers Honda of Burlington responded

Hi Naaly! We're so glad to know that you consistently had great experiences with our service team at Herb Chambers Honda of Burlington. We appreciate your loyalty and look forward to seeing you next time!

May 06, 2024

Jeffrey was very pleasant and always checking up with me if my car was ready or not More

by nasrina269
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2024 -

Herb Chambers Honda of Burlington responded

We're happy to hear Jeffrey provided you with excellent service during your recent visit here at Herb Chambers Honda of Burlington! We appreciate your business and hope to see you again in the future!

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