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Herb Chambers Honda of Burlington

Burlington, MA

4.9
2,917 Reviews
Herb Chambers Honda of Burlington is a proud recipient of the President’s Award by American Honda Motor Co., Inc. Recognizing top-ranking Honda dealerships across the country, the award is considered Honda’s highest dealership honor and is based on a candidate’s achievement of excellence in all areas of the dealership’s operation. Customer service and satisfaction, sales, training and facilities are all evaluated as criteria for the recognition. Visit us today to experience our award winning service!
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33 Cambridge St

Burlington, MA

01803

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Showing 2,917 reviews

June 13, 2024

Staff was friendly and helpful. Service was professional, car ran well, the hard part was the wait More

by Raustin05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Glen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2024 -

Herb Chambers Honda of Burlington responded

We appreciate your feedback and five-star rating! We look forward to seeing you again! Thank you! - Herb Chambers Honda of Burlington

June 10, 2024

Brought car in for maintenance service and worked with Chris Glen who is always very knowledgeable, professional and courteous. Service was completed within committed time frame, very much appreciated. More

by Bdst26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Glen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2024 -

Herb Chambers Honda of Burlington responded

We're glad to hear Chris provided you with knowledgeable and courteous service at Herb Chambers Honda of Burlington. Thanks for sharing your positive experience!

June 09, 2024

Ashley at Herb Chambers in Burlington handled my service this time around with exceptional customer service and timely manner!!!! I could not ask for a better dealership from purchase to maintenance custome More

by Klbella2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Sullivan
Jun 10, 2024 -

Herb Chambers Honda of Burlington responded

We're delighted to hear that Ashley provided exceptional service during your visit at Herb Chambers Honda of Burlington! Thanks for the glowing review and continued support. We'll be here whenever you need us!

June 04, 2024

Great service! ! In and out in no time. Service Advisor June was very knowledgeable about work to be done More

by 10steveb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2024 -

Herb Chambers Honda of Burlington responded

Thanks for the shoutout! We're glad to hear that June and our team at Herb Chambers Honda of Burlington provided you with quick and knowledgeable service. See you next time!

June 01, 2024

Herb Chamber’s Burlington Honda is the BEST - absolutely NO pressure. They really do help you buy a car NOT sell you a car. I was amazed at how friendly DIEGO my salesperson was. More

by Harvey
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Diego - sales
Jun 03, 2024 -

Herb Chambers Honda of Burlington responded

Harvey, we're delighted to hear that Diego and the team at Herb Chambers Honda of Burlington provided such a positive experience. Thanks for sharing your feedback!

June 01, 2024

This is my 6th lease with Herb Chambers Honda in Burlington. Working with Rob Kineen is always 5 stars. He's accomdating, upfront and professional. He regularly checks in to make sure I'm happy with More

by sonjav
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gerry Salois
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robbie Kinneen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lee Diamond
1.0
This rating includes all reviews, with more weight given to recent reviews.
Pedro Abreu-Tejeda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2024 -

Herb Chambers Honda of Burlington responded

Thanks for your continued trust in Herb Chambers Honda of Burlington! We're delighted to hear that Rob consistently provides you with top-notch service. Enjoy your new lease, and we look forward to assisting you again in the future!

May 31, 2024

Had my wheel rims repaired and car serviced same day Great job Receptionist kept me up to date on time to pick up All service people extremely pleasant and helpful More

by JEMARROCCO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley
Jun 03, 2024 -

Herb Chambers Honda of Burlington responded

We're glad to hear you had a great experience with our team at Herb Chambers Honda of Burlington! Thanks for the positive feedback and support!

May 28, 2024

Michael Pereira is a GREAT Service Rep and is way beyond a "10 Rating!" He solved all our problems!!! More

by daveandmay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Pereirra
May 29, 2024 -

Herb Chambers Honda of Burlington responded

Daveandmay, we're delighted to hear that Michael provided exceptional service and resolved all your issues! Thanks for the fantastic feedback!

May 27, 2024

Great communication, clear explanation of costs, completed work in reasonable amount of time. Courteous staff. More

by Bals23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Pereira
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024 -

Herb Chambers Honda of Burlington responded

Hi! Thank you for the positive feedback! We're glad to hear our team at Herb Chambers Honda of Burlington provided clear communication and efficient service. We appreciate your support!

May 24, 2024

Lance Fisher was fantastic! He made me feel seen and heard and worked with me until the last second when he handed me the keys to my new car. Being a young adult, working with a More

by Olivia Dulong
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lance Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2024 -

Herb Chambers Honda of Burlington responded

Olivia, we're delighted to hear that Lance made your leasing experience at Herb Chambers Honda of Burlington positive and hassle-free. Thank you for recommending and trusting us with your business! Enjoy your new car!

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