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Herb Chambers Honda of Burlington

Burlington, MA

Overview
Employees
Reviews
Vehicles
4.9
2,991 Reviews
Herb Chambers Honda of Burlington is a proud recipient of the President’s Award by American Honda Motor Co., Inc. Recognizing top-ranking Honda dealerships across the country, the award is considered Honda’s highest dealership honor and is based on a candidate’s achievement of excellence in all areas of the dealership’s operation. Customer service and satisfaction, sales, training and facilities are all evaluated as criteria for the recognition. Visit us today to experience our award winning service!
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33 Cambridge St

Burlington, MA

01803

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Showing 2,991 reviews

October 22, 2024

Pleasant experience buying a new car. Friendly atmosphere. Knowledgeable and helpful sales person. Received a fair price for my new car. More

by adipalma421
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Sisk
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Madden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fred Foster
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Oct 23, 2024 -

Herb Chambers Honda of Burlington responded

We're delighted to hear you had a pleasant experience at Herb Chambers Honda of Burlington! Thank you for sharing your feedback, and enjoy your new car!

October 21, 2024

Many appointments available, car was ready sooner than expected. I received a short video from the service technician explaining what he did. Great customer service. More

by Amyb1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 21, 2024 -

Herb Chambers Honda of Burlington responded

Amy, we're delighted to hear that our team at Herb Chambers Honda of Burlington provided you with excellent service and timely updates. Thanks for the positive feedback!

October 21, 2024

Excellent service and customer support is very professional and polite. Repaired underlying problems instead of just cosmetic changes. More

by Hondauser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Glen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 21, 2024 -

Herb Chambers Honda of Burlington responded

Thank you for highlighting the excellent service and professionalism at Herb Chambers Honda of Burlington. We're glad to hear our team addressed the underlying issues effectively. We appreciate your feedback!

October 20, 2024

Lee and team were personable and easy to work with. Will Highly recommend them to friends. More

by Mabontempo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lee Diamond
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 21, 2024 -

Herb Chambers Honda of Burlington responded

Thank you for trusting Lee & the Herb Chambers Honda of Burlington team with your business! We appreciate you recommending us to your friends and hope you won't hesitate to reach out if we can assist you again in the future!

October 20, 2024

The dealership is great for both sales and service. I have been buying used and new cars from Sergio for 15 years. He is always very helpful, very professional. More

by Brian A.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sergio Urquijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve in finance was also great to work with!
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Oct 21, 2024 -

Herb Chambers Honda of Burlington responded

Brian, thank you for your loyalty and kind words about Sergio and the team at Herb Chambers Honda of Burlington! We're delighted to have been part of your car-buying journey over the years.

October 18, 2024

Amazing service. The people who work the desk are tops! Super friendly and professional. Willing to help you in any way. More

by joelg88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 19, 2024 -

Herb Chambers Honda of Burlington responded

Hi Joel, we're delighted to hear you had such a positive experience with our team at Herb Chambers Honda of Burlington! We look forward to serving you again! Have a great ride!

October 14, 2024

They worked with us on price when the original car we wanted wasn’t available More

by Debbie
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Igor patrizzi
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Oct 15, 2024 -

Herb Chambers Honda of Burlington responded

Debbie, thank you for sharing your experience! It was a pleasure working with you and we hope we have the opportunity to do so again in the future. Take care!

October 11, 2024

Excellent service,job well done,taking good care of the car and excellent customer service and very friendly More

by Garabed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 11, 2024 -

Herb Chambers Honda of Burlington responded

Thank you for sharing your experience with Herb Chambers Honda of Burlington! We're delighted to hear that our team provided excellent service and took great care of your car. We appreciate the kind words and look forward to serving you again in the future!

October 08, 2024

Chris was great. Kept me updated with any issues. Let me know when car was ready. Was helpful when I needed a ride to my pt appointment! Keep up the great work. More

by Dolores
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Glen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 08, 2024 -

Herb Chambers Honda of Burlington responded

Dolores, we're delighted to hear that Chris provided such excellent service at Herb Chambers Honda of Burlington. Thank you for the kind words and support!

October 08, 2024

Excellent service from the phone call to make appointment to the check in . Also keeping me informed of the status of the work being done on my car. Check out was quick and easy! More

by doandute
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 08, 2024 -

Herb Chambers Honda of Burlington responded

We're delighted to hear that your experience at Herb Chambers Honda of Burlington was seamless from start to finish! Keeping our customers informed and ensuring a smooth process is what we strive for. Thank you for sharing your positive feedback!

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