Herb Chambers Honda of Burlington
Burlington, MA
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Very pleasant and accommodating to the needs of the customers and very helpful and understanding. customers and very helpful and understanding. More
Excellent service, very friendly and professional staff. Igor is very knowledgeable, he answered all my questions and more about my new vehicle. Igor is very knowledgeable, he answered all my questions and more about my new vehicle. More
As usual, Chris Glenn and his Team did a SUPER JOB! ! Perfect and on time--THANKS ! Perfect and on time--THANKS More
Brought 2016 Honda Civic for A 1 service and to repair AC cause blowing hot air. Service advisor was friendly and helpful. The repairs were completed especially the AC which is now working like new. The serv cause blowing hot air. Service advisor was friendly and helpful. The repairs were completed especially the AC which is now working like new. The service advisor noted that AC is covered by extended warranty which made me happy. When repairs were completed the car was vacuumed and washed. Great job! More
The service appointment was handled by June Fraser who was very professional, explained all the different aspects of the needed service and the service was completed in a very timely manner. Everything wa was very professional, explained all the different aspects of the needed service and the service was completed in a very timely manner. Everything was done and I will continue to be serviced at Herb Chambers Burlington. Thank You More
I bought my used 2018 crv from herb chambers and it was originally a good experience. I bought the oil change package when I bought the car. Last year during an oil change I had them rotate the tires as I originally a good experience. I bought the oil change package when I bought the car. Last year during an oil change I had them rotate the tires as I normally do. They told me I needed new tires so they didn’t do it. Fast forward after I purchased 4 new tires in july 2023. I go back in January for an oil change and ask them to rotate the tires. They said they didn’t need to, they were wearing even and not much wear at the time. Made sense. I just brought it in for an oil change 2 weeks ago and told them I feel something in the front end, feels like the LKA is on but its not. They charged me $169 to look and tell me that there was nothing wrong with front end but I need tires. I asked the service rep Jeff why they and he said the instrument showed severe wear. Um, ok..so I am was taken advantage of at the tire place (not) or you think im a totally idiot ( fyi- i am female too) and are a completely scummy dealership. Which seems more likely. I said well that’s interesting because those tires are less than a year old and I work at home so there is less than 10k miles on them. He came back 15 mins later and said they reevaluated and are waiving the $169 diagnostic charge and some if the tread might need attention in the future. Well thank you Herb chambers for stating the obvious. I will never go back and I will share this experience with others. Do your homework and get multiple quotes and diagnostic from different places. I have a very honest mechanic but I figured out of convenience while I was getting the oil change. Lesson learned More
Always a pleasant experience working with them. Very professional and knowledgeable. Nice atmosphere. Everyone is always smiling. Very professional and knowledgeable. Nice atmosphere. Everyone is always smiling. More
June, our service coordinator, was excellent as usual! She kept us updated about the work, was very professional , helpful & friendly. The service work was done @ a fair price & we can always depend on an She kept us updated about the work, was very professional , helpful & friendly. The service work was done @ a fair price & we can always depend on any service or repair being done right. I wouldn’t take my beloved Honda fit anywhere else! More
It was good or something idk what else you want me to say mozzarella sticks mozzarella sticks More
Staff was friendly and helpful. Service was professional, car ran well, the hard part was the wait Service was professional, car ran well, the hard part was the wait More