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Herb Chambers Honda of Burlington

Burlington, MA

4.9
2,916 Reviews
Herb Chambers Honda of Burlington is a proud recipient of the President’s Award by American Honda Motor Co., Inc. Recognizing top-ranking Honda dealerships across the country, the award is considered Honda’s highest dealership honor and is based on a candidate’s achievement of excellence in all areas of the dealership’s operation. Customer service and satisfaction, sales, training and facilities are all evaluated as criteria for the recognition. Visit us today to experience our award winning service!
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33 Cambridge St

Burlington, MA

01803

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Showing 2,916 reviews

July 24, 2024

Very pleasant and accommodating to the needs of the customers and very helpful and understanding. More

by neilodonnell44
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gerry Salois
5.0
This rating includes all reviews, with more weight given to recent reviews.
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robbie Kinneen
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Madden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Visconte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Glen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2024 -

Herb Chambers Honda of Burlington responded

Hi Neil! Thank you so much for your kind words! We're thrilled to hear that you found our team pleasant, accommodating, and understanding of your needs. It's our goal to provide the best possible service to our customers, and your feedback means a lot to us at Herb Chambers Honda of Burlington!

July 23, 2024

Excellent service, very friendly and professional staff. Igor is very knowledgeable, he answered all my questions and more about my new vehicle. More

by Roberto Sousa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Igor Patrizzi
Jul 24, 2024 -

Herb Chambers Honda of Burlington responded

Roberto, we're delighted to hear that Igor and the team at Herb Chambers Honda of Burlington provided excellent service. Enjoy your new vehicle!

June 24, 2024

As usual, Chris Glenn and his Team did a SUPER JOB! ! Perfect and on time--THANKS More

by gkachen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergio Urquijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Glen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2024 -

Herb Chambers Honda of Burlington responded

Hi G K Achen! Thank you for leaving us this five-star review and the kind words about Chris Glenn from our service team at Herb Chambers Honda of Burlington! We'll see you next time!

June 21, 2024

Brought 2016 Honda Civic for A 1 service and to repair AC cause blowing hot air. Service advisor was friendly and helpful. The repairs were completed especially the AC which is now working like new. The serv More

by alito2915
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Sullivan
Jun 24, 2024 -

Herb Chambers Honda of Burlington responded

Thank you for sharing your experience! We're glad to hear that our team at Herb Chambers Honda of Burlington took good care of your 2016 Civic and got the AC working like new. We appreciate your feedback and look forward to serving you again!

June 20, 2024

The service appointment was handled by June Fraser who was very professional, explained all the different aspects of the needed service and the service was completed in a very timely manner. Everything wa More

by Ebcb826
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2024 -

Herb Chambers Honda of Burlington responded

Thank you for sharing your positive experience! We're glad to hear June provided professional service and that everything was completed promptly at Herb Chambers Honda of Burlington. We look forward to serving you again!

June 18, 2024

I bought my used 2018 crv from herb chambers and it was originally a good experience. I bought the oil change package when I bought the car. Last year during an oil change I had them rotate the tires as I More

by agska85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff Ferreira
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2024 -

Herb Chambers Honda of Burlington responded

Thank you for sharing your experience. We strive to ensure our customers feel confident about their vehicle maintenance decisions, so it's disappointing to hear that our recommendation left you feeling uncertain. We will review your feedback with our service team to help us to provide the best possible experience for our guests. If you'd like to discuss this with me directly, please reach out at your convenience. Thank you, Gerry Salois - General Manager - gsalois@herbchambers.com

June 17, 2024

Always a pleasant experience working with them. Very professional and knowledgeable. Nice atmosphere. Everyone is always smiling. More

by Fullerjan2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robbie Kinneen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Glen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Pereira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2024 -

Herb Chambers Honda of Burlington responded

We're delighted to hear you had a pleasant experience with our team at Herb Chambers Honda of Burlington. Thanks for the kind words and support!

June 14, 2024

June, our service coordinator, was excellent as usual! She kept us updated about the work, was very professional , helpful & friendly. The service work was done @ a fair price & we can always depend on an More

by Eileen D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Glen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service dept staff
Jun 14, 2024 -

Herb Chambers Honda of Burlington responded

Thank you for your review, Eileen! We're honored that you trust June and the rest of our team with all of your automotive needs! We look forward to seeing you next time at Herb Chambers Honda of Burlington!

June 13, 2024

It was good or something idk what else you want me to say mozzarella sticks More

by joboje2035
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
TJ Madden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Madden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2024 -

Herb Chambers Honda of Burlington responded

Thank you for the five-star review! Our Herb Chambers Honda of Burlington team hopes to see you again in the future!

June 13, 2024

Staff was friendly and helpful. Service was professional, car ran well, the hard part was the wait More

by Raustin05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Glen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2024 -

Herb Chambers Honda of Burlington responded

We appreciate your feedback and five-star rating! We look forward to seeing you again! Thank you! - Herb Chambers Honda of Burlington

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