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Herb Chambers Honda of Burlington

Burlington, MA

4.9
2,804 Reviews
Herb Chambers Honda of Burlington is a proud recipient of the President’s Award by American Honda Motor Co., Inc. Recognizing top-ranking Honda dealerships across the country, the award is considered Honda’s highest dealership honor and is based on a candidate’s achievement of excellence in all areas of the dealership’s operation. Customer service and satisfaction, sales, training and facilities are all evaluated as criteria for the recognition. Visit us today to experience our award winning service!
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33 Cambridge St

Burlington, MA

01803

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Showing 2,804 reviews

July 09, 2021

It’s very good and faster , the service department people is very nice and friendly, they are doing a good job , I am happy wit it More

by Sonnyhuynh69
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lee Diamond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nickerson Victor
Jul 12, 2021 -

Herb Chambers Honda of Burlington responded

We appreciate your business and your review! Thanks from the Herb Chambers Honda of Burlington Team!

July 08, 2021

Service was excellent, service counter was very professional and diligent. I have been a repeat customer since I purchased my vehicle in Burlington and will be back. More

by Sbuonopane
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Glen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2021 -

Herb Chambers Honda of Burlington responded

Thank you for your years of support! We're so happy to have you as a Herb Chambers Honda of Burlington customer. See you next time!

July 08, 2021

I am a return purchaser, since I was well satisfied on my previous purchase. And I had been very satisfied with their support after my purchase and with their service department. My second purchase was a g More

by daved
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pedro Abreu-Tejeda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2021 -

Herb Chambers Honda of Burlington responded

Thank you for taking the time to submit this amazing feedback. Glad to hear that you are consistently impressed with the service we offer here at Herb Chambers Honda of Burlington.

July 08, 2021

Very happy with the service, both at the front desk (Customer Service) and on the car. Great team. Very helpful. Listened and explained everything in as much detail as I needed. More

by rickpearl5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica, Mike Quinn
Jul 09, 2021 -

Herb Chambers Honda of Burlington responded

Thank you for the wonderful feedback and five-star rating! We are so glad our customer service is right where it should be! We look forward to seeing you next time! - Herb Chambers Honda of Burlington

July 07, 2021

Jake was very helpful. He helped us and explained very well . Wonderful customer service. He made the process really easy and not complex at all. More

by Sheela12baley
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pedro Abreu-Tejeda
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2021 -

Herb Chambers Honda of Burlington responded

Sheela, we are so proud to hear that you had a wonderful time working with Jake! Thank you very much for your kind words. We are lucky to have him on the Herb Chambers Honda of Burlington team!

July 02, 2021

We had another great experience purchasing our 2021 CR-V at Herb Chambers Honda ofBurlington. We got the exact car we wanted and were treated excellent. Great dealership with no pressure to buy. More

by Juliahannon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robbie Kinneen
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Madden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don Partridge
Jul 02, 2021 -

Herb Chambers Honda of Burlington responded

Thank you for the kind review and congratulations on your new CR-V! We're truly grateful to have you as a Herb Chambers Honda of Burlington customer and look forward to working with you again in the future. Until then, take care and enjoy your new ride!

July 02, 2021

Brought In For Recall. Part Out Of Stock. Pissed Off More

by mcclinticp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
June Fraser
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2021 -

Herb Chambers Honda of Burlington responded

We understand your frustration and appreciate your feedback. If you would like to discuss this issue further, please don't hesitate to reach out to me directly. Thank you, Gerry Salois - General Manager - gsalois@herbchambers.com

July 02, 2021

Close by , convenient, clean , well staffed great mechanics equal great timely service More

by Cwyent
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Glen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff ferreira, John Flannery
Jul 02, 2021 -

Herb Chambers Honda of Burlington responded

Thank you for the kind comments about our team! We appreciate your business and look forward to your next visit with us here at Herb Chambers Honda of Burlington!

July 01, 2021

A wonderful experience. Our salesperson, Lee was personable and knowledgeable. The entire staff worked with us to get us the best deal. There was no high pressure sales, overall experience was. 10. More

by Elainepenachio
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Diamond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2021 -

Herb Chambers Honda of Burlington responded

We appreciate the great feedback about Lee and our team! Thanks for your business, from all of us here at Herb Chambers Honda of Burlington and we'll see you next time!

July 01, 2021

They are all very friendly and I got excellent service! More

by Kevin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica
Jul 02, 2021 -

Herb Chambers Honda of Burlington responded

Thank you, Kevin! We're glad to hear it! – Herb Chambers Honda of Burlington

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