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Herb Chambers Honda of Burlington
Burlington, MA
2,915 Reviews
Herb Chambers Honda of Burlington is a proud recipient of the President’s Award by American Honda Motor Co., Inc. Recognizing top-ranking Honda dealerships across the country, the award is considered Honda’s highest dealership honor and is based on a candidate’s achievement of excellence in all areas of the dealership’s operation. Customer service and satisfaction, sales, training and facilities are all evaluated as criteria for the recognition. Visit us today to experience our award winning service!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,915 reviews
August 11, 2024
My first time with this dealership had some issues with my new vehicle, but the wind above and beyond to resolve all these issues from salesman to the sales manager very satisfied high would highly recomme my new vehicle, but the wind above and beyond to resolve all these issues from salesman to the sales manager very satisfied high would highly recommend More
by Manual Costa
August 10, 2024
I had an EXTREMELY bad experience with Herb Chambers burlington Honda. They sent me a proposal for purchasing a new Honda Accord hybrid by email. When I arrived at the dealership they changed the price burlington Honda. They sent me a proposal for purchasing a new Honda Accord hybrid by email. When I arrived at the dealership they changed the price substantially ( more than $1,000) in their favor. When I complained to the sales manager there, he said “ oh, the internet sales people are told to give those kind of prices”. I was shocked at his admitted statement. This behavior harkens back to the bait and switch tactics that gave car salespeople such a bad reputation in the first place. I will never go there again and if you go, get everything in writing. I ended up buying the vehicle at another Honda dealership which was much more ethical. More
by Meservcorp
Employees Worked With
August 08, 2024
Salesman Rob Kineen assisted me in the purchase of an HRV Honda . He was excellent and extremely knowledgeable ! Great experience all around ! Honda . He was excellent and extremely knowledgeable ! Great experience all around ! More
by Sloweenergy
Employees Worked With
August 06, 2024
When in the office we felt like we had to rush to finish the deal by the end of the month, they told us the car was cleaned but there was cat food in the passenger seat and no one seemed to care to make it the deal by the end of the month, they told us the car was cleaned but there was cat food in the passenger seat and no one seemed to care to make it better. Everyone was nice. More
by Jennmm92
August 06, 2024
Honda service always treats me good. I trust them to do the right thing by my car. I trust them to do the right thing by my car. More
by Sandy
August 05, 2024
Loved my experience here. They weren’t pushy at all like normal dealerships. Robert and Patrick were very helpful and it was a quick and easy process. They weren’t pushy at all like normal dealerships. Robert and Patrick were very helpful and it was a quick and easy process. More
by Sarinagroves
August 04, 2024
Professional service department. Outstanding customer service reps. Keep you updated and gives you all options. Outstanding customer service reps. Keep you updated and gives you all options. More
by kcleaner
Employees Worked With
August 04, 2024
Dealership is great. It’s clean, there are snacks, coffee and water. I never have a problem when I go! It’s clean, there are snacks, coffee and water. I never have a problem when I go! More
by lindacamb
Employees Worked With
August 04, 2024
Dealership is in a Great location, friendly and knowledgeable staff and very accommodating of my tight schedule knowledgeable staff and very accommodating of my tight schedule More
by Dwinsor
Employees Worked With
August 04, 2024
Chris continues to provide us service as if we are family. We are very fortunate to have this dealership near us with the people whom we trust without reservation. Thank you Chris and the staff and te family. We are very fortunate to have this dealership near us with the people whom we trust without reservation. Thank you Chris and the staff and technicians at Herb Chambers. More
by Fireside
