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Herb Chambers Ford of Westborough - Service Center

Westborough, MA

4.8
437 Reviews

437 Reviews of Herb Chambers Ford of Westborough - Service Center

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June 12, 2023

I can always count on great , honest service at Herb Chambers Ford. Best service department at a dealership I’ve ever used. More

by Jay55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Drouin
Jun 14, 2023 -

Herb Chambers Ford of Westborough responded

We're thrilled to hear that you always receive great and honest service at Herb Chambers Ford of Westborough, Jay! It's wonderful to know that our service department is the best you've ever used. Thank you for choosing us for your automotive needs.

June 09, 2023

The service needed was done on time even a little early. The staff was professional and the lobby very clean. I will continue to have my vehicle serviced there More

by Jimmy S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke
Jun 12, 2023 -

Herb Chambers Ford of Westborough responded

Jimmy, we appreciate you taking the time to share your positive experience at Herb Chambers Ford of Westborough. It's fantastic to hear that our team completed the necessary service on your vehicle ahead of schedule and provided professional assistance. Thank you for choosing us for your automotive needs and we look forward to seeing you during your next visit!

June 03, 2023

Pleasant and prompt service and attention to derail. Listened carefully to my detailed request for service. More

by robin.bell1053
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke
Jun 07, 2023 -

Herb Chambers Ford of Westborough responded

We're happy to hear you had a great experience with our team at Herb Chambers Ford of Westborough! It's fantastic to hear we exceeded expectations and provided prompt and detailed service. Thank you for choosing us for your automotive needs! We'll see you next time!

May 31, 2023

Very good customer service Chad was great taking my vehicle in and Rick service manager was very thought and caring to Me as the customer, very friendly and helpful. Nice job. More

by geno01760
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Gadway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2023 -

Herb Chambers Ford of Westborough responded

We're so glad to hear that Chad and Rick provided you with great customer service during your visit here at Herb Chambers Ford of Westborough! Thank you for your review and please don't hesitate to reach out if we can be of assistance again in the future!

May 31, 2023

The reason why I go to Herb Chambers to service my vehicle is because I trust this Ford dealer. More

by Rick C.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Scannell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Gadway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luke
Jun 02, 2023 -

Herb Chambers Ford of Westborough responded

Thank you for your confidence in the Herb Chambers Ford of Westborough team, Rick! We're grateful for your support and look forward to your next visit!

May 26, 2023

Appreciate the professionalism, communication, accuracy of diagnosis, and level of detail, and commitment to timeliness More

by flashyboxer2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Scannell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luke service
May 30, 2023 -

Herb Chambers Ford of Westborough responded

Thank you for the kind feedback! We appreciate your business and look forward to seeing you again next time here at Herb Chambers Ford of Westborough!

May 25, 2023

The work is timely thorough and fairly priced. The staff is courteous and helpful. Easy on-line appointment was made. Very pleased More

by Todd Smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Gadway
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2023 -

Herb Chambers Ford of Westborough responded

Thank you for sharing your review, Todd! Anthony and the rest of our team look forward to seeing you next time at Herb Chambers Ford of Westborough!

May 23, 2023

Dealer is fantastic never any issues getting through to talk with a person. Service is excellent as well More

by allnbnn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Gadway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony from service outstanding
May 24, 2023 -

Herb Chambers Ford of Westborough responded

We're so pleased to hear that you've had a great experience at Herb Chambers Ford of Westborough! Our team is dedicated to providing excellent service, and it's wonderful to know that we're meeting your expectations. Thank you for taking the time to share your feedback!

May 18, 2023

Luke in service was very helpful, he kept me informed as the service on my car was developing and he insured my confidence by the way he handled my needs. More

by Humarock52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke
May 18, 2023 -

Herb Chambers Ford of Westborough responded

Thank you for sharing your review! We're honored that Luke provided you with an excellent visit! We look forward to seeing you next time at Herb Chambers Ford of Westborough!

May 17, 2023

By far the best dealership around! Miguel Silva is great to deal with as well as his staff. Service team is great!!! Even the runner is great!!! I like dealing with honest people and More

by Palves9814
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Gadway
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2023 -

Herb Chambers Ford of Westborough responded

Our team strives to be honest and provide great service to customers like you and we're glad we succeeded. We'll make sure Miguel and the team get the recognition they deserve for providing such an exceptional experience. Have a wonderful day! Thank you! - Herb Chambers Ford of Westborough

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