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Herb Chambers Ford of Westborough - Service Center

Westborough, MA

4.8
447 Reviews

447 Reviews of Herb Chambers Ford of Westborough - Service Center

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September 26, 2023

They supposedly took care of everything that I had my vehicle in for today. Service man Luke was awesome and very professional. If everything was done properly service wise, it was A plus. Time will tel More

by ErikAmati
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke Malloy
Sep 27, 2023 -

Herb Chambers Ford of Westborough responded

Hi Erik! We're glad to know Luke provided you with excellent service at Herb Chambers Ford of Westborough. We strive for A+ experiences every time! Thanks for your feedback and trust in our team.

September 25, 2023

Had my truck serviced today The service was quick and efficient and my vehicle was even cleaner after the service More

by Rochey763
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Gadway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2023 -

Herb Chambers Ford of Westborough responded

Hi Rochey! We're glad to know you had a quick and efficient service experience at Herb Chambers Ford of Westborough! It's great that your truck left even cleaner than when it arrived. Thanks for the feedback!

September 19, 2023

Wonderful and helpful and knowledgeable staff. Great service - and they always go the extra mile! More

by clander
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke
Sep 20, 2023 -

Herb Chambers Ford of Westborough responded

We appreciate your shoutout to our service team at Herb Chambers Ford of Westborough! Have a great day!

September 12, 2023

Had my car there for recall work,left it Sunday night got a call at 10:20 Monday morning car was done and ready very happy More

by mkennedy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Gadway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2023 -

Herb Chambers Ford of Westborough responded

Mkennedy, we're glad to know your recall work was completed promptly at Herb Chambers Ford of Westborough. Thanks for trusting us with your vehicle!

August 22, 2023

Luke was extremely helpful in helping me with a needed repair. His communication was timely and he went out of his way to help make the process as smooth as it could be. More

by Rdm_44!
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke M
Aug 22, 2023 -

Herb Chambers Ford of Westborough responded

Thank you for the 5-star rating! We're happy to hear that our team and Luke were able to assist you with your repair needs at Herb Chambers Ford of Westborough. We appreciate your feedback and look forward to seeing you again! Safe travels!

August 18, 2023

I went into the dealership and showed them what my problem was and they were more than happy to deal with it and take care of the problem. They jumped right on it and within 24 hours. I had my truck b More

by Bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Gadway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luke
Aug 18, 2023 -

Herb Chambers Ford of Westborough responded

Hi Bill, we're glad to know our team at Herb Chambers Ford of Westborough was able to quickly address your issue and get you back on the road. Thanks for trusting us with your truck! Have a great day!

August 13, 2023

My car was serviced on time and with great recommendations for additional items requiring attention. Luke was very professional and approachable. Luke also kept me in the loop with changes t More

by Cmosulliv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke Malloy
Aug 14, 2023 -

Herb Chambers Ford of Westborough responded

We're delighted to hear that your car was serviced on time and with great attention here at Herb Chambers Ford of Westborough. It's wonderful that Luke kept you updated throughout the process. We'll see you next time! Safe travels!

August 06, 2023

Always professional and efficient when it comes to service. Nice waiting area and pleasant personalities all around. More

by Bvuona
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaiden Maldonado
Aug 07, 2023 -

Herb Chambers Ford of Westborough responded

Thank you for trusting Herb Chambers Ford of Westborough with your service needs! We look forward to seeing you next time!

July 23, 2023

Good people excellent service will definitely recommend Herb Chambers Ford of Westborough. Good job and thank you 👍🏾 More

by ksailsmanj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Niobe Felix
Jul 25, 2023 -

Herb Chambers Ford of Westborough responded

Thank you for your kind words! We're happy to hear that you had a positive experience with our team at Herb Chambers Ford of Westborough. Your recommendation means the world to us. Have a great ride!

July 22, 2023

They did everything on time as agreed n n n n n n n n More

by Richard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Gadway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony 5 star
Jul 25, 2023 -

Herb Chambers Ford of Westborough responded

Thank you for your kind five-star rating, Richard! We'll see you next time! - Herb Chambers Ford of Westborough

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