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Herb Chambers Ford of Westborough - Service Center

Westborough, MA

4.8
424 Reviews
Call Service Center (508) 366-8311

424 Reviews of Herb Chambers Ford of Westborough - Service Center

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May 31, 2023

The reason why I go to Herb Chambers to service my vehicle is because I trust this Ford dealer. More

by Rick C.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Scannell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Gadway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luke
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Jun 02, 2023 -

Herb Chambers Ford of Westborough responded

Thank you for your confidence in the Herb Chambers Ford of Westborough team, Rick! We're grateful for your support and look forward to your next visit!

Helpful
May 31, 2023

Very good customer service Chad was great taking my vehicle in and Rick service manager was very thought and caring to Me as the customer, very friendly and helpful. Nice job. More

by geno01760
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Gadway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 02, 2023 -

Herb Chambers Ford of Westborough responded

We're so glad to hear that Chad and Rick provided you with great customer service during your visit here at Herb Chambers Ford of Westborough! Thank you for your review and please don't hesitate to reach out if we can be of assistance again in the future!

Helpful
May 26, 2023

Appreciate the professionalism, communication, accuracy of diagnosis, and level of detail, and commitment to timeliness More

by flashyboxer2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Scannell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luke service
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May 30, 2023 -

Herb Chambers Ford of Westborough responded

Thank you for the kind feedback! We appreciate your business and look forward to seeing you again next time here at Herb Chambers Ford of Westborough!

Helpful
May 25, 2023

The work is timely thorough and fairly priced. The staff is courteous and helpful. Easy on-line appointment was made. Very pleased More

by Todd Smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Gadway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 26, 2023 -

Herb Chambers Ford of Westborough responded

Thank you for sharing your review, Todd! Anthony and the rest of our team look forward to seeing you next time at Herb Chambers Ford of Westborough!

Helpful
May 23, 2023

Dealer is fantastic never any issues getting through to talk with a person. Service is excellent as well More

by allnbnn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Gadway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony from service outstanding
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May 24, 2023 -

Herb Chambers Ford of Westborough responded

We're so pleased to hear that you've had a great experience at Herb Chambers Ford of Westborough! Our team is dedicated to providing excellent service, and it's wonderful to know that we're meeting your expectations. Thank you for taking the time to share your feedback!

Helpful
May 18, 2023

Luke in service was very helpful, he kept me informed as the service on my car was developing and he insured my confidence by the way he handled my needs. More

by Humarock52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke
Report | Print
May 18, 2023 -

Herb Chambers Ford of Westborough responded

Thank you for sharing your review! We're honored that Luke provided you with an excellent visit! We look forward to seeing you next time at Herb Chambers Ford of Westborough!

Helpful
May 17, 2023

Everyone was very personable from the moment I walked in they all had a smile on their face and we very nice and super helpful! I can’t say enough good things about the service here! More

by William perkins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Blasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luke
Report | Print
May 19, 2023 -

Herb Chambers Ford of Westborough responded

Thank you for the kind feedback, William! It was a pleasure having you visit us here at Herb Chambers Ford of Westborough and we to see you again in the future!

Helpful
May 17, 2023

By far the best dealership around! Miguel Silva is great to deal with as well as his staff. Service team is great!!! Even the runner is great!!! I like dealing with honest people and More

by Palves9814
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Gadway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 19, 2023 -

Herb Chambers Ford of Westborough responded

Our team strives to be honest and provide great service to customers like you and we're glad we succeeded. We'll make sure Miguel and the team get the recognition they deserve for providing such an exceptional experience. Have a wonderful day! Thank you! - Herb Chambers Ford of Westborough

Helpful
May 11, 2023

Chad and the service dept was extremely professional,,, made our experience relaxing..we came from Cape Cod to have our vehicle serviced. And will continue to do so .. More

by scottnelson395
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Blasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Gadway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad
Report | Print
May 15, 2023 -

Herb Chambers Ford of Westborough responded

Scott, thank you so much for making the trip from Cape Cod to come work with our Herb Chambers Ford of Westborough team! We appreciate your support and look forward to seeing you again next time. Take care!

Helpful
May 11, 2023

Service was fast and it completed all the service items needed for a F150 truck. More

by M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
Report | Print
May 15, 2023 -

Herb Chambers Ford of Westborough responded

Thank you for trusting the Herb Chambers Ford of Westborough team with your F-150! We appreciate you taking the time to leave us a review and hope that we can be of service again in the future!

Helpful
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