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Herb Chambers Ford of Westborough - Service Center

Westborough, MA

4.9
513 Reviews
Call Service Center (508) 366-8311

513 Reviews of Herb Chambers Ford of Westborough - Service Center

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December 03, 2024

Dealership provides great service at reasonable prices. I had my Ford Explorer battery replaced today and car is running nicely. More

by Young
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
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Dec 03, 2024 -

Herb Chambers Ford of Westborough responded

We're delighted to hear that your Ford Explorer is running smoothly after your visit here at Herb Chambers Ford of Westborough. Thank you for choosing us and sharing your positive feedback!

November 28, 2024

Ser vice on Nov 27 was excellent. In the past I have not been happy with the service but it appears wrinkles have been worked out. The service desk employees were very cordial and hel More

by fcummings4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Name unknown
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Jan 02, 2025 -

Herb Chambers Ford of Westborough responded

It's great to hear that your recent service experience was positive and that our team provided excellent assistance. We appreciate your feedback and are glad to know improvements have been noticed. If you have any further questions or need assistance, feel free to reach out anytime. Thank you, Miguel Silva - General Manager - msilva@herbchambers.com

November 27, 2024

Luke and team quicky fixed some issues with my vehicle, on time for our holiday road trip. They provided timely updates, highly recommend! More

by luismolinajr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Blasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Gadway
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 28, 2024 -

Herb Chambers Ford of Westborough responded

Hi Luis! We're delighted to hear that Luke and the team at Herb Chambers Ford of Westborough got your vehicle ready for the road trip just in time! Thanks for recommending us. Safe travels on your holiday adventure!

November 21, 2024

Great sales experience with Luke and Brandon was great about communicating while my vehicle was in the shop More

by Jocelyn
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke Moisio in Sales, Brandon in Service
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Nov 21, 2024 -

Herb Chambers Ford of Westborough responded

Jocelyn, we're delighted to hear that Luke and Brandon provided you with a great experience at Herb Chambers Ford of Westborough. Thank you for sharing your feedback!

November 20, 2024

Very friendly, explains what work and price needed, kept me informed of work being done, vert professional staff. More

by Leo Giardina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marie Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luke Malloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 20, 2024 -

Herb Chambers Ford of Westborough responded

Leo, we're delighted to hear that our team at Herb Chambers Ford of Westborough provided you with a friendly and professional experience. Thank you for sharing your feedback!

November 12, 2024

Always Great service. Very trustworthy team members and technician's. Always Great service. Very trustworthy team members and technician's. More

by John C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Gadway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 12, 2024 -

Herb Chambers Ford of Westborough responded

John, thank you for your feedback! We're delighted to know that our team at Herb Chambers Ford of Westborough consistently provides trustworthy service. We appreciate your support and look forward to serving you again!

November 05, 2024

BRANDON WAS EXCELLENT! MY CAR GOT THE REPAIRS NEEDED AND I WAS BA K IN MY PWN CAR IN NO TIME! More

by Cstjacques20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Blasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Gadway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon, lucas
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Nov 05, 2024 -

Herb Chambers Ford of Westborough responded

We're glad Brandon & the team could get your vehicle back to you quickly! Thanks for choosing Herb Chambers Ford of Westborough and please don't hesitate to reach out if we can be of service again in the future!

November 05, 2024

The best! !!! Always find time to get me in, especially when I only have 1 day off. Love these guys More

by emeliehayden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Gadway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony & Luke
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Nov 06, 2024 -

Herb Chambers Ford of Westborough responded

Emelie, we're delighted to hear that our team at Herb Chambers Ford of Westborough has been accommodating with your schedule. Thanks for the love and support!

November 02, 2024

The service department takes good care of our trucks and they keep us informed of the status. More

by JPL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Blasco
4.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Gadway
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony and Luke
Report | Print
Nov 04, 2024 -

Herb Chambers Ford of Westborough responded

That is great to hear! Thank you! - Herb Chambers Ford of Westborough

October 30, 2024

Bought my 2017 Escape at Herb Chambers Ford in Westborough, MA. Great salesman, wonderful customer service and excellent service department.!!! Will definitely buy my next vehicle from them. More

by Nancy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Scannell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Gadway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luke Malloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 30, 2024 -

Herb Chambers Ford of Westborough responded

Nancy, we're delighted to hear you had such a positive experience with our team at Herb Chambers Ford of Westborough! Thank you for your kind words and we look forward to assisting you with your next vehicle purchase.

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