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Herb Chambers Ford of Westborough - Service Center

Westborough, MA

4.8
424 Reviews

424 Reviews of Herb Chambers Ford of Westborough - Service Center

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September 12, 2023

Had my car there for recall work,left it Sunday night got a call at 10:20 Monday morning car was done and ready very happy More

by mkennedy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Gadway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2023 -

Herb Chambers Ford of Westborough responded

Mkennedy, we're glad to know your recall work was completed promptly at Herb Chambers Ford of Westborough. Thanks for trusting us with your vehicle!

August 22, 2023

Luke was extremely helpful in helping me with a needed repair. His communication was timely and he went out of his way to help make the process as smooth as it could be. More

by Rdm_44!
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke M
Aug 22, 2023 -

Herb Chambers Ford of Westborough responded

Thank you for the 5-star rating! We're happy to hear that our team and Luke were able to assist you with your repair needs at Herb Chambers Ford of Westborough. We appreciate your feedback and look forward to seeing you again! Safe travels!

August 18, 2023

I went into the dealership and showed them what my problem was and they were more than happy to deal with it and take care of the problem. They jumped right on it and within 24 hours. I had my truck b More

by Bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Gadway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luke
Aug 18, 2023 -

Herb Chambers Ford of Westborough responded

Hi Bill, we're glad to know our team at Herb Chambers Ford of Westborough was able to quickly address your issue and get you back on the road. Thanks for trusting us with your truck! Have a great day!

August 13, 2023

My car was serviced on time and with great recommendations for additional items requiring attention. Luke was very professional and approachable. Luke also kept me in the loop with changes t More

by Cmosulliv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke Malloy
Aug 14, 2023 -

Herb Chambers Ford of Westborough responded

We're delighted to hear that your car was serviced on time and with great attention here at Herb Chambers Ford of Westborough. It's wonderful that Luke kept you updated throughout the process. We'll see you next time! Safe travels!

August 06, 2023

Always professional and efficient when it comes to service. Nice waiting area and pleasant personalities all around. More

by Bvuona
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaiden Maldonado
Aug 07, 2023 -

Herb Chambers Ford of Westborough responded

Thank you for trusting Herb Chambers Ford of Westborough with your service needs! We look forward to seeing you next time!

July 23, 2023

Good people excellent service will definitely recommend Herb Chambers Ford of Westborough. Good job and thank you 👍🏾 More

by ksailsmanj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Niobe Felix
Jul 25, 2023 -

Herb Chambers Ford of Westborough responded

Thank you for your kind words! We're happy to hear that you had a positive experience with our team at Herb Chambers Ford of Westborough. Your recommendation means the world to us. Have a great ride!

July 22, 2023

They did everything on time as agreed n n n n n n n n More

by Richard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Gadway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony 5 star
Jul 25, 2023 -

Herb Chambers Ford of Westborough responded

Thank you for your kind five-star rating, Richard! We'll see you next time! - Herb Chambers Ford of Westborough

July 21, 2023

Initial call was answered by a real person! They were very helpful and was able to schedule our car for diagnostics and repair within 2 days. Very courteous and attentive. More

by kathy.scott1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke
Jul 21, 2023 -

Herb Chambers Ford of Westborough responded

Kathy, we're so glad to hear that our team at Herb Chambers Ford of Westborough provided you with excellent service! Thank you for taking the time to leave us a five-star review. Drive safely and have a great day!

July 18, 2023

I was scheduled quickly . Luck was attentive and friendly. Service was quick and complete. Thanks to the team! More

by robertscoppetto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke
Jul 19, 2023 -

Herb Chambers Ford of Westborough responded

Hi Robert! Thank you for the great review. We're glad to hear that Luck and our team at Herb Chambers Ford of Westborough provided you with a seamless service experience. We appreciate your business and hope to see you again in the future!

July 05, 2023

Best service department ever! Excellent workmanship, professionalism, courtesy and always have my best interests at heart! MP More

by reevue4u
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Capece
Jul 05, 2023 -

Herb Chambers Ford of Westborough responded

Thank you for the kind words! We're glad to hear that our service department provided you with excellent workmanship and professionalism. Your satisfaction is our top priority at Herb Chambers Ford of Westborough. Have a great day!

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