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Herb Chambers Ford of Westborough - Service Center

Westborough, MA

4.8
481 Reviews

481 Reviews of Herb Chambers Ford of Westborough - Service Center

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February 22, 2012

I just had an excellent service to my car. I have been a herb chamber customer for many years but I can see the quality of service has been improved a lot lately. Keep the good work. More

by adelhanna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cindy Cacella
September 02, 2011

Service writer rude. She didn't seem to care whether I used them or not. Over priced quote on repair and most work was unneeded. More

by grampyajjoa
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Female service writer
September 21, 2010

I needed to find a new place to take my car for service as the other service company did not do the services they claimed to do or tell me what services they recommended be done for the maintennace & upkee More

by Princess37
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Wagner, Gator
September 21, 2010

I had a great experience with the service department at Ford of Westborough. They made me feel like a valued customer. My car was ready before Chris promised it would be. I would highly recommend having More

by John Williams
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Wagner
April 28, 2010

Hard to believe I just purchased a brand new Taurus SHO from this dealership not 7 days earlier and the electrical warning light and bells came on. Got the car up to the dealership and was promptly servic More

by inspectorryan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alan Arsenault in Service
April 20, 2010

I was traveling back from New Hampshire when my truck started losing power to a point where I could no longer drive it. Herb Chambers Ford was the closest dealer to where I had to park my truck for the n More

by ken_burtt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alan Arsenault
March 30, 2010

I took my used 2006 Ford Explorer XLT in for an oil change. The guys were very pleasant and answered all of my questions regarding other issues I was having with the vehicle. I took my SUV to your deal More

by janinesistrand
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julie Krasner
March 06, 2010

The staff was very friendly. The waiting area is pleasant, clean and bright with a great flat screen tv. The service was done quickly and they even washed and vacuumed my car. I couldn't have been h More

by alisonfiorenzi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allen Arsenault
March 04, 2010

I Went in for an oil change, and the office personnel were friendly, quick, and helpful. The dealership vacuumed and washed the exterior of my car which was a nice service. The service took about an ho More

by ford2009
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Serivice Center Office Personnel
December 23, 2009

I brought my 2006 Ford F150 in for service. There were a few items wrong with it and were to be warranteed to the best of my knowledge. As it turns out the warrantee company I had went bankrupt and was sold More

by brendan tedstone
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carrie and Jeff