Herb Chambers Ford of Westborough - Service Center

EXCELLENT SERVICE! Mike made it so easy to have my car serviced!! I was so impressed with everything. I was never in the dark - Mike called me regularly with updates Mike made it so easy to have my car serviced!! I was so impressed with everything. I was never in the dark - Mike called me regularly with updates! He took care of warrantee processing without a hiccup. He was AMAZING! I was truly thrilled with my service experience. Such a relief to have a shop I can trust!! More

4K Service A flawless transaction. Couldn't be happier with the outcome. Scheduled my visit with FordPass - couldn't be easier. And got a quick car wash to bo A flawless transaction. Couldn't be happier with the outcome. Scheduled my visit with FordPass - couldn't be easier. And got a quick car wash to boot. More

Quick oil change I was in and out in a timely matter which I like. The car wash was an extra didn't expect that for just an oil change. I was in and out in a timely matter which I like. The car wash was an extra didn't expect that for just an oil change. More

Great service Even though I do not have a new car they treat me I have one. Friendly, helpful and I also get a car wash. Great to do business with. Even though I do not have a new car they treat me I have one. Friendly, helpful and I also get a car wash. Great to do business with. More

Fast & Efficient I asked for an afternoon turnaround of my vehicle when I scheduled the service for Noon. When I arrived, I reported that my radio antenna was cracked I asked for an afternoon turnaround of my vehicle when I scheduled the service for Noon. When I arrived, I reported that my radio antenna was cracked in multiple spots, which I had not noticed when I made the appointment. The had the part in stock. My oil change, inspection sticker and new antenna was completed in only 3 hours. They called me on my cell phone, as requested, when it was ready. Great Job! More

Service Interval Vehicle dropped off on time for service and work was completed to my expectations, cleaned and returned when promised. Very satisfied with the servic Vehicle dropped off on time for service and work was completed to my expectations, cleaned and returned when promised. Very satisfied with the service and accommodations at this facility. More

Excellent Service I had a great service experience. My Explorer had a faulty power steering. Mike got it repaired in time. Kept me updated despite of being over loaded. I had a great service experience. My Explorer had a faulty power steering. Mike got it repaired in time. Kept me updated despite of being over loaded. Great professionalism. Thanks. More

Easy experience Dropped my car off on Thursday night, went away for the weekend picked it up Monday:) All detailed inside & out as well as my 45k service while I was Dropped my car off on Thursday night, went away for the weekend picked it up Monday:) All detailed inside & out as well as my 45k service while I was on a beach! More

Always exceptional service Excellent dealership. This is my third Ford vehicle and all have been from Westborough. Staff is very knowledgeable and attentive to the customers. Ke Excellent dealership. This is my third Ford vehicle and all have been from Westborough. Staff is very knowledgeable and attentive to the customers. Keep up the good work! More

Awesome in every way The Customer Service provided by the folks at Herb Chambers Ford is fantastic. Without exception, everyone is friendly, courteous, very helpful, and The Customer Service provided by the folks at Herb Chambers Ford is fantastic. Without exception, everyone is friendly, courteous, very helpful, and truly cares about my vehicle. I am very happy with my interactions with all of people in Service, Sales, and the business in general. I really can’t think of anything I would suggest you change. I want to send special kudos and thanks out to your Service Manager, Keli Morin. She does an awesome job. More