Herb Chambers Ford of Westborough - Service Center

brought my Fusion Hybrid in for the "works service" appointm Had all service work performed on my Hybrid.. actual it was the "works " package. Excellent getting appointment scheduled, as always very professiona Had all service work performed on my Hybrid.. actual it was the "works " package. Excellent getting appointment scheduled, as always very professional service reps to work with . they are very helpful and answer all my questions. Service techs do outstanding work !! very pleased again with my visit.. thank you More

F350 fuel leak fix Great turn around time to fix truck. Very happy with the availability of appointments. They are nor the closest to me but for the second time I bring Great turn around time to fix truck. Very happy with the availability of appointments. They are nor the closest to me but for the second time I bring truck there because their appointments are much sooner than the other dealership More

Job Well Done!! The service was done on time and done right!! Everyone had a Great attitude and made me feel welcome!! I would recommend HerbChambers Ford!!! Thank The service was done on time and done right!! Everyone had a Great attitude and made me feel welcome!! I would recommend HerbChambers Ford!!! Thank you! More

You Can Never Have Too Many Mikes! I have purchased five vehicles over the years. ALL of them from Mike Mangrum in Herb Chambers of Westborough. His knowledge, skills, and abilities c I have purchased five vehicles over the years. ALL of them from Mike Mangrum in Herb Chambers of Westborough. His knowledge, skills, and abilities continue to be superb. My newest vehicle was subject of recall. I brought it in to be serviced and had extensive dealings with both Mike Ganas and Mike Senesac. The computer was updated as part of the recall. Then all xxxx broke loose. I had the car into service three more times because the vehicles computer freaked out in ways I will never understand. I was given a courtesy vehicle each time. The Mikes had to deal with Corporate Ford, Recall Ford, and New England Ford before a correction was made that has lasted since 4/11/19. There was NEVER a single moment when I felt abandoned. This experience has reassured me that Herb Chambers is the ONLY car dealer that I will ever need. Thank You ALL so very much. More

Great experience! Ron was very nice and helpful! Ron kept me informed and walked me through the entire appointment! Highly recommend him!! Also the people who fix my vehicle always seem to do a gre Ron kept me informed and walked me through the entire appointment! Highly recommend him!! Also the people who fix my vehicle always seem to do a great job! I don't see them but thank you!!! More

Did not lie wating for the battery to be tested Had to wait almost 2 hours for battery to be tested Due to Fords requirements.Waiting was quite pleasant had coffee and television was on. Had to wait almost 2 hours for battery to be tested Due to Fords requirements.Waiting was quite pleasant had coffee and television was on. More

Great Dealer for all your service needs I've been using Herb Chambers Ford for a long time. Customer service is the best in the area. Appointments are preferred. I trust them with my Ford Tr I've been using Herb Chambers Ford for a long time. Customer service is the best in the area. Appointments are preferred. I trust them with my Ford Transit. You can't go wrong with the extended maintenance plan. More

Recall for air bag Was told 3 hrs to do Job. Finished right on the money Nick on the desk very helpful And gave me directions how to get home Mike shuttel driver very Was told 3 hrs to do Job. Finished right on the money Nick on the desk very helpful And gave me directions how to get home Mike shuttel driver very courteous More

Excellent The service department was Professional, friendly & more than accommodating to the needs of their customers. Also, very accommodating with transportat The service department was Professional, friendly & more than accommodating to the needs of their customers. Also, very accommodating with transportation to and from work while vehicle was being serviced More

Visit of Feb 5 On time polite Instructive informative I was taken in when I arrived and my vehicle was worked on almost immediately. The service manage On time polite Instructive informative I was taken in when I arrived and my vehicle was worked on almost immediately. The service manager kept me informed on the progress and an item or two I should watch for. I appreciated that. More