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Herb Chambers Ford of Westborough - Service Center

Westborough, MA

4.8
476 Reviews
Call Service Center (508) 366-8311

476 Reviews of Herb Chambers Ford of Westborough - Service Center

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November 05, 2024

The best! !!! Always find time to get me in, especially when I only have 1 day off. Love these guys More

by emeliehayden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Gadway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony & Luke
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Nov 06, 2024 -

Herb Chambers Ford of Westborough responded

Emelie, we're delighted to hear that our team at Herb Chambers Ford of Westborough has been accommodating with your schedule. Thanks for the love and support!

November 02, 2024

The service department takes good care of our trucks and they keep us informed of the status. More

by JPL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Blasco
4.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Gadway
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony and Luke
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Nov 04, 2024 -

Herb Chambers Ford of Westborough responded

That is great to hear! Thank you! - Herb Chambers Ford of Westborough

October 30, 2024

Bought my 2017 Escape at Herb Chambers Ford in Westborough, MA. Great salesman, wonderful customer service and excellent service department.!!! Will definitely buy my next vehicle from them. More

by Nancy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Scannell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Gadway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luke Malloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 30, 2024 -

Herb Chambers Ford of Westborough responded

Nancy, we're delighted to hear you had such a positive experience with our team at Herb Chambers Ford of Westborough! Thank you for your kind words and we look forward to assisting you with your next vehicle purchase.

October 27, 2024

Every time I have taken my vehicle in for service, it has been top-notch. Moving here, from Michigan to Massachusetts, I was worried that I would not find a dealer that I trusted. More

by Jeffb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke Malloy
Report | Print
Oct 28, 2024 -

Herb Chambers Ford of Westborough responded

Jeffb, we're delighted to hear that you've found a trusted service partner in Herb Chambers Ford of Westborough! Thank you for choosing us and sharing your experience. Safe travels ahead!

October 24, 2024

They are honest, service gets the work done on time and gives me a heads-up for future needs More

by Jimmy S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Scannell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Blasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luke Malloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 24, 2024 -

Herb Chambers Ford of Westborough responded

Jimmy, thank you for trusting the Herb Chambers Ford of Westborough team with your service needs! We're grateful for your support and look forward to your next visit!

October 19, 2024

I had issues with this dealership before and was asked for the opportunity to make it a better experience the next time I came in by Rick the manager and when I did return Luke made my experience this tim More

by Jfmanning3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Blasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 19, 2024 -

Herb Chambers Ford of Westborough responded

Thank you for the review. We're glad to hear that Luke was able to turn things around for you during your recent visit. We appreciate the opportunity to improve your initial impression and hope you won't hesitate to reach out if we can be of service again in the future.

October 13, 2024

Service was great. However hour and half for an oil change is too long. Thanks More

by tjg1626
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
Report | Print
Oct 15, 2024 -

Herb Chambers Ford of Westborough responded

Thank you for the review. We appreciate your patience during your visit and look forward to providing a more efficient experience next time. Take care! - The Herb Chambers Ford of Westborough Team

October 12, 2024

Excellent service department. Front desk is very knowledgeable and helpful. The technicians are well trained and very trustworthy. I highly recommend them for service needs. More

by gfaidell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Blasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Gadway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 14, 2024 -

Herb Chambers Ford of Westborough responded

Thank you for recommending Herb Chambers Ford of Westborough! We're delighted to hear that our team always provides knowledgeable and helpful service. We appreciate your support and look forward to seeing you again next time!

October 08, 2024

Westborough Ford provides the best car service and customer service I’ve experienced. I would highly recommend. More

by Leo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke Malloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 08, 2024 -

Herb Chambers Ford of Westborough responded

Leo, thank you for the high praise! We're delighted to hear that the service provided by our team here at Herb Chambers Ford of Westborough meets your expectations. We appreciate your recommendation and look forward to serving you again!

October 01, 2024

I aways experience great service at this site. Their communication is thorough and honest and very accommodating. More

by Nat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
Report | Print
Oct 01, 2024 -

Herb Chambers Ford of Westborough responded

Nat, we're delighted to hear you consistently receive great service at Herb Chambers Ford of Westborough. Thanks for sharing your positive feedback!

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