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Herb Chambers Ford of Westborough - Service Center

Westborough, MA

4.8
484 Reviews

484 Reviews of Herb Chambers Ford of Westborough - Service Center

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March 10, 2020

Heather was amazing!!! Knowledgeable, customer service focused with great follow up and communication skills. We will look forward to working with her in future visits. More

by Prestwick
Recommend Dealer
Yes
Employees Worked With
Heather ( see above comments)
March 02, 2020

Wendy and Michelle were very helpful and professional. They explained everything that was found and added a recall I was unaware of to my service. More

by mtartufi
Recommend Dealer
Yes
Employees Worked With
Michelle, Wendy Lizotte
February 20, 2020

excellent The girl at the service desk was great, she walked me through the whole prosscess. Also she let me know I had a nest in my car and they would remove i More

by ecomeau2010
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't know her name.
February 20, 2020

Professional and very courteous and the work was quickly don As I entered the the service door and when to the desk I told them I had an appointment for a recall and they looked it up and within a half hour my c More

by Puppy1949
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Scannell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wendy Lizotte
February 19, 2020

Professional , timely, attentive. Wendy and Rick have a great attitude. Always accommodating. Answer all my questions and work with my schedule to make the service experience seamless. More

by Sellison
Recommend Dealer
Yes
Employees Worked With
Rick Gadway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wendy Lizotte
February 07, 2020

Everyone was very courteous and worked quickly to resolve the issue at hand. They were prompt in providing me a loaner while my car was being worked on. More

by Redsoxfanatic77
Recommend Dealer
Yes
Employees Worked With
Rick Gadway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Taylor Donabedian
February 07, 2020

Great, less than 1 hour and I was on my way. Everyone smiling and happy, including myself. Thank you for making it a pleasant experience. More

by Fred.ma
Recommend Dealer
Yes
Employees Worked With
Wendy Lizotte
February 05, 2020

Great service, I would recommend this location to friends Service was very professional, and quality of work performed was very good. They were very informative and estimated the correct time to pick up the v More

by rdidonato
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Gadway
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 29, 2020

Vehicle was taken in immediately, service performed, washed and delivered to me within an hour. Truck looked like new when I got it back. Well done! More

by fcornine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Courtney Blasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Taylor Donabedian
January 22, 2020

90K Service Plus I always appreciate the thorough check my car gets every time it goes in for a maintenance service. They catch things before they become a safety haza More

by cairns
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Gadway
5.0
This rating includes all reviews, with more weight given to recent reviews.
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