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Herb Chambers Ford of Westborough - Service Center
Westborough, MA
484 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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484 Reviews of Herb Chambers Ford of Westborough - Service Center
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November 11, 2020
Mike went out of his way to make my experience GREAT! Without asking he quickly arranged for a Lyft ride and pickup which wasn't done in advance because I forgot it was a drop-off appointment and was exp Without asking he quickly arranged for a Lyft ride and pickup which wasn't done in advance because I forgot it was a drop-off appointment and was expecting to wait in the lobby. The service $ is not cheap but the professionals are why I keep bringing my F250 back for maintenance/service. More
by Rich from Grafton
Employees Worked With
Michael Khouzam
October 31, 2020
The Service was Great. Heather personally picked me up when the lyft driver wasn't there! That type of service is exceptional and rare these days! when the lyft driver wasn't there! That type of service is exceptional and rare these days! More
by Scott K
Employees Worked With
Ryan Ackerman
October 28, 2020
This is my third car from Herb Chambers and I have always been pleased with the kind of support I receive from the dealership. Very professional and very helpful people. been pleased with the kind of support I receive from the dealership. Very professional and very helpful people. More
by Dmund1024
Employees Worked With
Taylor Donabedian
October 22, 2020
Stellar as always; knowledgeable, pleasant; my car is in great hands Not enough wonderful things to say about this dealership’s service department Thank you Herb Chambers! great hands Not enough wonderful things to say about this dealership’s service department Thank you Herb Chambers! More
by cynapse7
Employees Worked With
Other Employees :
Wendy Lizotte, Taylor Donabedian
October 09, 2020
Service Rep was excellent. Very courteous and she kept me informed as to repair status. Vehicle work was completed before estimated time. Very satisficed with my experience. me informed as to repair status. Vehicle work was completed before estimated time. Very satisficed with my experience. More
by nunesa
Employees Worked With
Heather Emond
October 05, 2020
Chris the advisor was knowledgeable & friendly, he made sure to keep me updated & the dealership was very clean, with what is going on that was important to me sure to keep me updated & the dealership was very clean, with what is going on that was important to me More
by customer
Employees Worked With
Chris
October 02, 2020
I have had a great experience each time I have been here. Everyone is pleasant and professional. I have been pleased with the service and have had no problems. Everyone is pleasant and professional. I have been pleased with the service and have had no problems. More
by Zeus
Employees Worked With
Chris
September 22, 2020
The ease of scheduling service was timely, staff always courteous, service always quick and on time. So far there is no issue with waiting for vehicle and this is the third time I have been there and neve courteous, service always quick and on time. So far there is no issue with waiting for vehicle and this is the third time I have been there and never have to wait long. More
by Tammie
Employees Worked With
September 15, 2020
I have purchased many new vehicles from Herb Chambers, always a good buying experience. From service to Sales, 5 star treatment all the way! Respectable and professional, that is what keeps me coming back always a good buying experience. From service to Sales, 5 star treatment all the way! Respectable and professional, that is what keeps me coming back time after time. Thank you Miguel for another great buying experience, I love my new 2020 Ford F350 Limited! More
by tpenziner
Employees Worked With
September 11, 2020
My car started leaking transmission fluid one evening. I was able to call the next morning, get it into the dealership for service and they fixed it that day, even though they had my ok to keep it overnight was able to call the next morning, get it into the dealership for service and they fixed it that day, even though they had my ok to keep it overnight and fix it the following day. I was quite happy they got it fixed earlier than anticipated. More
by stm
Employees Worked With
Michael
