Herb Chambers Ford of Westborough - Service Center

This was a regular oil changr, tire rotation/checkup combined with a safety recall (brake lines). Was able to find a time fitting my crazy schedule. All work met my expectations and service advisor Kiia combined with a safety recall (brake lines). Was able to find a time fitting my crazy schedule. All work met my expectations and service advisor Kiiara explained all details and kept me informed. More

Heather was great.....she followed up on my car when it wasnt ready when first planned. She called me back with multiple updates. She was awesome....well done! wasnt ready when first planned. She called me back with multiple updates. She was awesome....well done! More

This was my first experience with the service department (my previous dealership is no longer servicing Lincoln’s). I was thrilled with the staff, and the fact that there is a shuttle available. (my previous dealership is no longer servicing Lincoln’s). I was thrilled with the staff, and the fact that there is a shuttle available. More

Very professional Service team that delivers excellent service. Despite there being National shortages of parts & cars due to covid, the team went above & beyond to help fix my issues. Ack ack…. service. Despite there being National shortages of parts & cars due to covid, the team went above & beyond to help fix my issues. Ack ack…. More

Courteous and prompt. Offered me a courtesy wash, but I did not have time. Completed work in less time than estimated. Comfortable waiting area with water and coffee available. did not have time. Completed work in less time than estimated. Comfortable waiting area with water and coffee available. More

Heather was very helpful with what repairs needed to be done on car. She was very knowledgeable and explained my options. She found the best deals for me. She kept me informed during my visit. Dealership w done on car. She was very knowledgeable and explained my options. She found the best deals for me. She kept me informed during my visit. Dealership was very clean! More

Service was quick and reasonably priced. Customer service person was friendly. I can’t figure out why you’re forcing me to write 25 words is the only way to submit it. That is silly. person was friendly. I can’t figure out why you’re forcing me to write 25 words is the only way to submit it. That is silly. More

Excellent service as always.easy to schedule my appointment. Quick check in and fast service..Heather was excellent to work with...very satisfied with over all experience appointment. Quick check in and fast service..Heather was excellent to work with...very satisfied with over all experience More

Excellent Service. Shuttle dropped me off at my place of work while service was performed. Fast and professional, no surprises. Highly recommend Herb Chambers Ford Service Department work while service was performed. Fast and professional, no surprises. Highly recommend Herb Chambers Ford Service Department More

Easy to set up appointments, efficient, helpful, no feel of trying to drive up cost. Bought used truck here and all service too. Highly recommended. of trying to drive up cost. Bought used truck here and all service too. Highly recommended. More