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Herb Chambers Ford of Westborough - Service Center

Westborough, MA

4.8
484 Reviews

484 Reviews of Herb Chambers Ford of Westborough - Service Center

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April 13, 2022

I been going there forever they’re great to deal with! They help you & the service is great!! More

by Rlendall27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Courtney Blasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Gadway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2022 -

Herb Chambers Ford of Westborough responded

Thank you for sharing your experience working with our team at Herb Chambers Ford of Westborough! See you next time!

April 12, 2022

The service department is very well run. The staff is friendly and helpful. The repair was done properly and quickly. More

by Johnebrown58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Gadway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tobin 5 stars helped meby bringing the car to the door and aiding me into car.
Apr 13, 2022 -

Herb Chambers Ford of Westborough responded

We're so glad to hear you enjoy visiting us for your routine maintenance, John! Thank you for being a Herb Chambers Ford of Westborough customer!

March 30, 2022

service was completed on time and as requested service representative was professional, very knowledgeable and friendly More

by sasmit8x
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tobin
Mar 31, 2022 -

Herb Chambers Ford of Westborough responded

Thank you for sharing your experience! We appreciate you coming to visit us here at Herb Chambers Ford of Westborough and hope to see you again next time!

March 27, 2022

Great service and always turn services around in a timely manner. Staff is friendly and helpful. More

by asmitty10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Gadway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2022 -

Herb Chambers Ford of Westborough responded

Thank you for trusting Herb Chambers Ford of Westborough with your service needs! We look forward to your next visit!

March 22, 2022

Service was absolutely incredible. Cesar was so helpful and knowledgeable. I was able to get everything taken care of in less time than anticipated and at a lower estimate than anticip More

by Mencaron
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cesar Morales
Mar 22, 2022 -

Herb Chambers Ford of Westborough responded

We are so proud to hear that Cesar could take great care of you at Herb Chambers Ford of Westborough! Thank you very much!

March 14, 2022

As usual, service today was excellent, which I have come to expect. I needed some work done in addition to my regular maintenance. The work was finished when expected. The bill was actually lower than esti More

by Steve S
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Caesar
Mar 15, 2022 -

Herb Chambers Ford of Westborough responded

This is great feedback for our team! We're happy we could get you quality care at a lower price than expected! Thank you for having confidence in Herb Chambers Ford of Westborough, Steve!

March 13, 2022

Compliments to Cesar at service desk. He was very friendly and helpful. It would be a nice touch if a quick vacuum of floors was done. More

by Chazzo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thumbs up to Cesar in service.
Mar 14, 2022 -

Herb Chambers Ford of Westborough responded

Thank you for the review and feedback - we will pass it along to our team for further consideration. Your business is much appreciated by all of us here at Herb Chambers Ford of Westborough and we hope to see you again next time!

March 11, 2022

Great place. Service department is numbers one!! They were very accommodating and provided a loaner to make life easier. Great job. More

by paulmcgillvray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Courtney Blasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Gadway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2022 -

Herb Chambers Ford of Westborough responded

Thank you for trusting the Herb Chambers Ford of Westborough team with your service needs! We appreciate your review and look forward to your next visit!

February 19, 2022

Excellent reception. Tony from service depot was very professional - quick and to the point. Fair prices for the work. More

by ZackQuinn6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Gadway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony
Feb 22, 2022 -

Herb Chambers Ford of Westborough responded

Thank you for your review, Zack! We're so happy that Tony earned your 5-stars! See you next time at Herb Chambers Ford of Westborough!

February 18, 2022

They fit my vehicle right in and explained everything they had to do & how long More

by lmo251066
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Courtney Blasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Gadway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2022 -

Herb Chambers Ford of Westborough responded

This is great to hear! Thank you for coming to Herb Chambers Ford of Westborough!

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