Herb Chambers Ford of Westborough - Service Center

Everything has gone better than one could expect. The service was completed before the scheduled time. The staff was pleasant and easy to work with The service was completed before the scheduled time. The staff was pleasant and easy to work with More

Herb Chambers always takes good care of my vehicle. Staff is always accommodating to my needs. Came in for a battery and they saw there was a recall and they took care of it at the same time. Staff is always accommodating to my needs. Came in for a battery and they saw there was a recall and they took care of it at the same time. More

I’m a customer of Herb Chamber Ford for over 10 years… Never had a problem, never had anything to complaint or to say anything bad about it. Im extremely happy with everything. Specially thei years… Never had a problem, never had anything to complaint or to say anything bad about it. Im extremely happy with everything. Specially their; Professional and Reliable Service. With outstanding Customer Service. Focus on the details and prompt efficiency at every visit. Anthony was great! Definitely above and beyond on customer service. A real asset to this company.(you guys better keep him)… he is great. Very polite, knowledgeable, professional and helpful with all the questions or concerns they I may had. I had two of my cars serviced “back-to-back), for maintenance and he found some recalls and had that solved as well, didn’t even need to ask. And they really do a great job. Im happy and pleased. Herb Chambers Ford! Is the Best dealership in the area, that’s for sure. Thank you for everything and wish you all well and success on everything you guys do. More

Scheduled “The Works” service, dropped the truck off the night before. Dealer has the truck available to them all day. When I picked it up I learned they didn’t perform all of the service, I wasn’t notified night before. Dealer has the truck available to them all day. When I picked it up I learned they didn’t perform all of the service, I wasn’t notified, I wasn’t even told when I picked it up. Found out by reading the invoice. Now I need to find my own parts and reschedule the the work or do it myself. Was disappointed with the service this trip. More

Great service! I’m always happy with the quality of service at this place. Luke as well as the service crew were very knowledgeable and professional. There were ab I’m always happy with the quality of service at this place. Luke as well as the service crew were very knowledgeable and professional. There were able to get my car fixed and ready very quickly! Keep up the great service! More

I have to say I was very disappointed I went to get new front tires at 11:00 and told them that the Herb dealership did the recall work on the back today and the alignment was never done on the back and th front tires at 11:00 and told them that the Herb dealership did the recall work on the back today and the alignment was never done on the back and they said that it should have had a 4 wheel alignment. I would never purchase a car from your dealership as you cut corners to save a buck. Mike More

There were two reasons that I went to Herb Chambers of Westboro. One was an oil change, and the other was to get a key made. The oil change went very well but getting the key made was a big problem and to Westboro. One was an oil change, and the other was to get a key made. The oil change went very well but getting the key made was a big problem and took a week to get the key. I had a key warranty, and the key should have been free. They wanted to charge me and i had to keep calling them back. Poor service. More

Everyone was polite and informative. The service was preformed as agreed, and the service representative was very helpful. The service was preformed as agreed, and the service representative was very helpful. More

Anthony is a great addition to the service staff in Westborough! He kept me well informed on the status of my car. Westborough! He kept me well informed on the status of my car. More

I had 17 f250 there for random misfire Anthony called me to keep me in loop through out the process I never felt like I didn’t know what was going on great job got truck back sooner then expected to keep me in loop through out the process I never felt like I didn’t know what was going on great job got truck back sooner then expected More