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Herb Chambers Ford of Westborough - Service Center

Westborough, MA

4.8
437 Reviews

437 Reviews of Herb Chambers Ford of Westborough - Service Center

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January 12, 2022

Dealer provided appointment on timely fashion. Went to cover 2013 Ford recall and everything was good ,mechanic took longer than expected but at end everything looking great. More

by Varinder
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Courtney Blasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Gadway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2022 -

Herb Chambers Ford of Westborough responded

Thank you for reviewing your recent visit with us! We appreciate your feedback and hope we can be of service to you again in the future! - The Herb Chambers Ford of Westborough Team

January 11, 2022

Rick helped me get an appointment for a oil change when I was told nothing open till February. Thanks for the help More

by Kparadis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Gadway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2022 -

Herb Chambers Ford of Westborough responded

We are so happy to hear that Rick could get you in for an oil change! Thank you so much!

January 06, 2022

Always professional and courteous. We've bought two cars from this dealer and get our cars serviced there. Highly recommend. More

by Kevin M.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Scannell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Gadway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caesar
Jan 06, 2022 -

Herb Chambers Ford of Westborough responded

Our team appreciates your faith in us, Kevin! Thank you for being a Herb Chambers Ford of Westborough customer!

January 05, 2022

I have only dealt with Service Dept and they are very thorough. I am very pleased with the service More

by Jim Kaiser
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Courtney Blasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christine the scheduler was great
Jan 06, 2022 -

Herb Chambers Ford of Westborough responded

Thank you for trusting the Herb Chambers Ford of Westborough team with your service needs! We look forward to seeing you next time!

January 04, 2022

Tony in the service dept was super helpful. Helped replace my battery using the warranty, did the works oil change, and did a factory recall on my drive side airbag, all in just under 2 hours. Really More

by JuanQ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William (Tony)
Jan 05, 2022 -

Herb Chambers Ford of Westborough responded

Thank you for taking the time to leave us a review! We're honored to have you as a Herb Chambers Ford of Westborough customer and look forward to seeing you at your next visit!

December 28, 2021

Herb Chambers service department is one of the best around they care about the customers! More

by snelson851
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Courtney Blasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Gadway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2021 -

Herb Chambers Ford of Westborough responded

We are so happy to hear that our team at Herb Chambers Ford of Westborough can do such a great job for you! Thank you so much!

December 18, 2021

Excellent and courteous service. Thank you very much. We will be back with future needs. More

by K&D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Courtney Blasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Gadway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2021 -

Herb Chambers Ford of Westborough responded

This is what we like to hear! See you next time at Herb Chambers Ford of Westborough!

December 17, 2021

They keep you in the loop with everything going on and are accurate when you’ll get your car out of service. I had Cesar contact me personally and he did a really good job at explaining what was going on! More

by alisciotto
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cesar
Dec 20, 2021 -

Herb Chambers Ford of Westborough responded

Our team would like to thank you for the awesome review and rating! We're so happy we provided five-star care to you and made your visit so enjoyable! We'll see you next time! - Herb Chambers Ford of Westborough

December 14, 2021

Purchase the car there 12 yrs ago, it has been up there for any services, always have had a great experience More

by jpbrovelli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Gadway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2021 -

Herb Chambers Ford of Westborough responded

We're so happy to hear it! Thank you for being a loyal Herb Chambers Ford of Westborough customer!

December 12, 2021

Always feel the job is being done right, in a timely manner. Would highly recommend this service department. More

by red27sox
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Gadway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2021 -

Herb Chambers Ford of Westborough responded

Thank you for your confidence in the Herb Chambers Ford of Westborough team! We appreciate your support and look forward to your next visit!

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