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Herb Chambers Ford of Westborough - Service Center

Westborough, MA

4.8
447 Reviews

447 Reviews of Herb Chambers Ford of Westborough - Service Center

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October 01, 2024

I aways experience great service at this site. Their communication is thorough and honest and very accommodating. More

by Nat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
Oct 01, 2024 -

Herb Chambers Ford of Westborough responded

Nat, we're delighted to hear you consistently receive great service at Herb Chambers Ford of Westborough. Thanks for sharing your positive feedback!

September 25, 2024

Service advisor was awesome from the setting up appointment to transportation while work was done. Kept me updated on how things were transpiring. More

by bud1pats
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Capece
Sep 26, 2024 -

Herb Chambers Ford of Westborough responded

Thank you for sharing your experience! We're glad to hear our service advisor at Herb Chambers Ford of Westborough provided excellent support and kept you informed throughout the process. We appreciate your feedback!

September 20, 2024

They took care of everything that was needed without any hassle, and were pleasent to deal with. More

by Alan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Blasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Gadway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2024 -

Herb Chambers Ford of Westborough responded

Alan, Thank you for the five-star rating! The team looks forward to working with you again! - Herb Chambers Ford of Westborough

September 20, 2024

I work with Herb Chambers Ford since 2009, buying, trading and maintaining my vehicle without problems our issues. Has been a great decision on my behalf. Herbs Chamber Ford is a great company with More

by Lopesusa1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Blasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Gadway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2024 -

Herb Chambers Ford of Westborough responded

Thank you for your continued trust and support since 2009! We're delighted to hear that Anthony and the Herb Chambers Ford of Westborough team have consistently provided exceptional service. We appreciate your kind words and look forward to serving you in the future!

September 20, 2024

I always have my F150 serviced here. Excellent service as usual. I highly recommend them! More

by Mtoomy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke
Sep 20, 2024 -

Herb Chambers Ford of Westborough responded

Thank you for the five-star rating! The team looks forward to working with you again! - Herb Chambers Ford of Westborough

August 20, 2024

I leased this car in 2019 and have been bringing it to Herb Chambers Ford for service. It’s been an awesome car and this dealership always goes above and beyond to make sure I’m happy!! I’m very gratefu More

by JimmyBuffit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke Malloy
Aug 21, 2024 -

Herb Chambers Ford of Westborough responded

JimmyBuffit, we're delighted to hear that you've had such a positive experience with Herb Chambers Ford of Westborough since 2019! Thanks for your continued trust and kind words. Safe driving ahead!

August 03, 2024

Very professional, prompt in helping me fix the part needed and went out of their way to deliver my car back to me. More

by shark28u
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Blasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Gadway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2024 -

Herb Chambers Ford of Westborough responded

Hi Shark, thank you for the great feedback! We're glad to hear our team at Herb Chambers Ford of Westborough provided prompt and professional service. We appreciate your support!-The Herb Chambers Ford of Westborough Team

July 30, 2024

My vehicle was there for 6 days and they did not even look at it. No communication after several phone calls with no answer I finally went to the dealership and was told it in the que but no confirmatio More

by Lark5472
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Courtney Blasco
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luke
Aug 06, 2024 -

Herb Chambers Ford of Westborough responded

If there's anything further we can do to assist or if you'd like to discuss this matter more, please reach out directly. Thank you, - Miguel Silva - General Manager - msilva@herbchambers.com

July 29, 2024

Held appointment time. Inside of one hour time-frame. In and out. No hassles no xxxxxxxx. More

by jewel2526
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Blasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Gadway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2024 -

Herb Chambers Ford of Westborough responded

We're so happy our team made this a positive visit! Thank you for your confidence in our team and for rating us five stars! - Herb Chambers Ford of Westborough

July 27, 2024

Brandon Santos provided excellent customer service and ensured that my issue was resolved. The service was fast and the team was great. More

by Maryanne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Blasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Gadway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Santos
Jul 29, 2024 -

Herb Chambers Ford of Westborough responded

Maryanne, we're delighted to hear Brandon and the team at Herb Chambers Ford of Westborough provided excellent service. Thanks for sharing your experience!

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