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Herb Chambers Ford of Westborough - Service Center

Westborough, MA

4.8
437 Reviews

437 Reviews of Herb Chambers Ford of Westborough - Service Center

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March 11, 2022

Great place. Service department is numbers one!! They were very accommodating and provided a loaner to make life easier. Great job. More

by paulmcgillvray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Courtney Blasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Gadway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2022 -

Herb Chambers Ford of Westborough responded

Thank you for trusting the Herb Chambers Ford of Westborough team with your service needs! We appreciate your review and look forward to your next visit!

February 19, 2022

Excellent reception. Tony from service depot was very professional - quick and to the point. Fair prices for the work. More

by ZackQuinn6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Gadway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony
Feb 22, 2022 -

Herb Chambers Ford of Westborough responded

Thank you for your review, Zack! We're so happy that Tony earned your 5-stars! See you next time at Herb Chambers Ford of Westborough!

February 18, 2022

They fit my vehicle right in and explained everything they had to do & how long More

by lmo251066
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Courtney Blasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Gadway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2022 -

Herb Chambers Ford of Westborough responded

This is great to hear! Thank you for coming to Herb Chambers Ford of Westborough!

February 12, 2022

Tony in the service department was outstanding he went above and beyond to assist me on repairing my vehicle More

by Marc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Courtney Blasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Gadway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2022 -

Herb Chambers Ford of Westborough responded

We're so glad Tony had the opportunity to assist you, Marc! Thanks for visiting Herb Chambers Ford of Westborough and please don't hesitate to reach out if we can be of service again in the future!

February 02, 2022

Very professional, they could not do enough for me , kept me informed on the status More

by mkbrew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Courtney Blasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Gadway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2022 -

Herb Chambers Ford of Westborough responded

Thank you for the great review of Herb Chambers Ford of Westborough! We're so glad we had the opportunity to assist you and we hope we can be of service again in the future!

January 29, 2022

Honest, fair, and supports the customer in a way that the shop I used to go to doesn't understand. More

by sjperkins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Courtney Blasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Gadway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2022 -

Herb Chambers Ford of Westborough responded

Thank you for giving us the opportunity to earn your business! We appreciate your support and look forward to your next visit with us here at Herb Chambers Ford of Westborough!

January 26, 2022

The service on my vehicle was completed timely. All the repairs that were performed were explained fully in advance.. More

by Tony F
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Gadway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony
Jan 26, 2022 -

Herb Chambers Ford of Westborough responded

Thank you, Tony! We're happy the Herb Chambers Ford of Westborough team earned five stars!

January 19, 2022

Customer service is always great. Never dissatisfied with both sales and service. I will be back. Thank you 👍🏻 More

by Joe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Courtney Blasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Gadway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2022 -

Herb Chambers Ford of Westborough responded

The Herb Chambers Ford of Westborough team is grateful to hear that your experience earned us five stars! Thank you for coming to see us, Joe!

January 14, 2022

We went there to have our 2018 car changed over to 4G. The manager was so kind and did everything right. He even washed our car and interior too. We were very happy with this HC Service. More

by Judygerryc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Gadway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service manager
Jan 14, 2022 -

Herb Chambers Ford of Westborough responded

Thank you for the review! It means a lot to hear that you're happy with the service provided by our team and we look forward to seeing you again in the future. Take care! - Herb Chambers Ford of Westborough

January 14, 2022

Rick and his team always provide 5 star service! It is not easy with COVID but your team always comes through. Thank you. More

by reto.ngg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Gadway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2022 -

Herb Chambers Ford of Westborough responded

Thank you for the kind comments! We're so glad that Rick and the team continue to earn your loyal business, as well as your five-star rating, and we look forward to your next visit here at Herb Chambers Ford of Westborough!

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