Herb Chambers Ford of Westborough - Service Center

I am happy with this dealership that’s why I go there every time, and Luke the guy he works there is very good guy and very helpful. every time, and Luke the guy he works there is very good guy and very helpful. More

Excellent service experience at Herb Chambers Ford. Service Rep, Luke, was the best. Knowledgeable, friendly, kept me informed, car returned on time. Quality service work, reasonable cost. Job well d Service Rep, Luke, was the best. Knowledgeable, friendly, kept me informed, car returned on time. Quality service work, reasonable cost. Job well done. More

Luke told me that my vehicle might be ready by Friday due to a supplier shortage. I was overwhelmed when it was ready on Thursday. They do a great job of keeping you informed of what is going on. Please in m to a supplier shortage. I was overwhelmed when it was ready on Thursday. They do a great job of keeping you informed of what is going on. Please in mind that due keep in mind that there is a supply in shortage and it my take some time time to get the parts you need to fix your problems. More

Service appointment was scheduled very quickly, service performed was good, and car was finished earlier than promised. performed was good, and car was finished earlier than promised. More

Clean warm friendly professional, workers seem happy to work, courtesy driver very considerate cautious driver work, courtesy driver very considerate cautious driver More

My car went in for a couple recalls. I interacted only with Luke, seated at the front desk of the service department. Luke is fantastic. He greeted me warmly and kept me updated while be I interacted only with Luke, seated at the front desk of the service department. Luke is fantastic. He greeted me warmly and kept me updated while being professional, courteous, and informative. It has to be one of the best experiences at a dealership and they didn't even get some of the parts on time to do the service (I needed to come back again a few days after my initial appointment). Luke took ownership of the situation and I left the dealership grateful for having the opportunity to meet him. A true asset and I forsee big things in Luke's future. More

I dropped my car off due to a recall. They quickly fixed it. The service staff were great. They quickly fixed it. The service staff were great. More

I called yesterday to see if they could change my oil today an they said they could today an they said they could More

Awesome dealership I’ve bought all my cars thru Herbs Chambers excellent service and Anthony was great !! Chambers excellent service and Anthony was great !! More

Dealing with call center stinks. Prefer to make appointments directly with service techs. I feel I was overcharged a lot for what I was done Prefer to make appointments directly with service techs. I feel I was overcharged a lot for what I was done More