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Herb Chambers Ford of Westborough - Service Center

Westborough, MA

4.8
484 Reviews
Call Service Center (508) 366-8311

484 Reviews of Herb Chambers Ford of Westborough - Service Center

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March 23, 2023

Great Dealershp! Awesome service! Anthony kept me updated at timely matter, thank you for your help! More

by gillymolina55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Capece
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Mar 24, 2023 -

Herb Chambers Ford of Westborough responded

Thank you for the kind review! We're so glad Anthony was able to assist you and we hope you won't hesitate to reach out if our Herb Chambers Ford of Westborough team can be of service again in the future!

March 22, 2023

Everything from start to finish went well. The dealership & service areas are spotless. The staff members are friendly, polite & professional. The work was done as promised. More

by miksha01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
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Mar 23, 2023 -

Herb Chambers Ford of Westborough responded

We appreciate your positive feedback! Thanks for visiting our team here at Herb Chambers Ford of Westborough and please don't hesitate to reach out if we can be of service again in the future!

March 21, 2023

Love this Herb Chambers best service ever. After the crap I went through in Holliston claim Center give them an F for all... More

by Dee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke Malloy
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Mar 23, 2023 -

Herb Chambers Ford of Westborough responded

Thanks for the review, Dee! We're so glad we could assist you and hope you won't hesitate to reach out if we can be of service again in the future! - The Herb Chambers Ford of Westborough Team

March 20, 2023

Had a transmission issue, service dept was great with listening about the issue, quick to diagnose the problem and fix it quickly and at a reasonable cost More

by henry.tabur
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Gadway
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 23, 2023 -

Herb Chambers Ford of Westborough responded

Thanks for sharing your experience, Henry! We're so glad our team could assist you and we hope we can be of service again in the future. Take care! - Herb Chambers Ford of Westborough

March 15, 2023

Great service in the promised amount of time and the cost was very reasonable for the services performed More

by clacouture15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Blasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Gadway
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 17, 2023 -

Herb Chambers Ford of Westborough responded

We're so happy the Herb Chambers Ford of Westborough team made the experience great! Thank you for coming to see us for your maintenance needs!

March 14, 2023

Completed service promptly and staff was very courteous. They even did extra troubleshooting for needed repairs that are under warranty and fully explained what needed to be done at no charge. More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Blasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Gadway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luke
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Mar 14, 2023 -

Herb Chambers Ford of Westborough responded

This is what we love to hear, David! We're happy that our team was able to complete all of your service needs! -Herb Chambers Ford of Westborough

March 14, 2023

Excellent experience from start to finish - thanks folks! Great service and shuttle rides. Staff is very knowledgeable and helpful. Thanks again!! More

by stewart.mary013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke
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Mar 14, 2023 -

Herb Chambers Ford of Westborough responded

Thank you for your review, Stewart! We appreciate your business and look forward to seeing you at your next appointment! -Herb Chambers Ford of Westborough

March 09, 2023

Luke called me by name and got me in and out very quickly, great experience! More

by glenl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke
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Mar 10, 2023 -

Herb Chambers Ford of Westborough responded

We're glad Luke could make your experience an efficient one! Thanks for your business, from all of us here at Herb Chambers Ford of Westborough!

March 08, 2023

FRIENDLY, EASY GOING, PROFESSIONAL, EFFORTLESS DOING BUSINESS WITH THE WHOLE STAFF, THE PLEASURE WAS ALL MINE. More

by b.harley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ANTHONY
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Mar 09, 2023 -

Herb Chambers Ford of Westborough responded

Thank you for the wonderful feedback! We appreciate you visiting our team here at Herb Chambers Ford of Westborough and hope to see you again next time!

February 26, 2023

Luke was very professional and courteous. Kept me updated on my car that was being serviced. The only draw back I had was not being able to get a loaner car earlier. But Luke pushed to get it More

by richie.mall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke (Service Dept)
Report | Print
Mar 01, 2023 -

Herb Chambers Ford of Westborough responded

Thank you for sharing your experience working with our team, Luke! We apologize that we were unable to provide you with a loaner vehicle but glad that your service was completed in a timely manner.

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