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Herb Chambers Ford of Westborough - Service Center

Westborough, MA

4.8
437 Reviews

437 Reviews of Herb Chambers Ford of Westborough - Service Center

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October 15, 2022

Rick followed up on all my issues in a timely and honorable manner service department was great More

by Jquinnconst
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Gadway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2022 -

Herb Chambers Ford of Westborough responded

Thank you for your 5-stars! We're so happy that Rick provided you with excellent communication throughout your visit! -Herb Chambers Ford of Westborough

October 13, 2022

This was my first time at this dealership. I found everyone to be very friendly and professional. I was there for a recall which was taken care of in the time frame I was given. I will be usin More

by Kathy D
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rick Gadway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ceasar
Oct 13, 2022 -

Herb Chambers Ford of Westborough responded

We appreciate your great feedback and five-star rating, Kathy! Thank you for giving us the chance to make this a positive experience! See you next time! - Herb Chambers Ford of Westborough

October 11, 2022

Luke and service engineer was able to see understand the problem and resolve it, appreciate the help More

by Dumpalas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luke
Oct 12, 2022 -

Herb Chambers Ford of Westborough responded

We're so glad Luke & the team were able to resolve your issue! Thanks for trusting Herb Chambers Ford of Westborough with your vehicle and please don't hesitate to reach out if we can be of service again in the future!

October 05, 2022

Terrific experience Polite professional helpful Luke Malloy was the best service person I've experienced in some time More

by johnkbrown145
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luke,Malloy
Oct 06, 2022 -

Herb Chambers Ford of Westborough responded

Luke and the team are glad to hear that you enjoyed visiting for your service needs! Thank you for being part of the Herb Chambers Ford of Westborough family!

September 23, 2022

So far so good, their hospitality was so good,and the service was so quick,thanks so so much,hoped the break fluid, the transmission oil are checked and top up. More

by sovereignlaryea
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marie Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Gadway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2022 -

Herb Chambers Ford of Westborough responded

Thank you for rating Herb Chambers Ford of Westborough five stars! We hope to see you again next time!

September 22, 2022

Always professional, dependable service. Comfortable waiting area, with coffee and TV. No complaints from me. More

by Srtet49
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony
Sep 23, 2022 -

Herb Chambers Ford of Westborough responded

Thanks for the five stars! We hope to see you back for all of your future automotive needs! -Herb Chambers Ford of Westborough

September 13, 2022

Best Dealership experience I have ever had, The service team is polite , professional and most importantly honest. They got me in for service with a very short notice when other dealerships said th More

by Rmay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luke
Sep 14, 2022 -

Herb Chambers Ford of Westborough responded

We take pride in our customer service and it makes us happy to hear that we've provided five-star care to you! We hope that you continue to visit us for your automotive needs and look forward to assisting you in the future! Thank you! - Herb Chambers Ford of Westborough

September 11, 2022

My service visit was quick and efficient. They explained exactly what was needed and got me in and out. More

by Mark
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luke
Sep 13, 2022 -

Herb Chambers Ford of Westborough responded

Thanks for the five stars, Mark! We hope to see you back here at Herb Chambers Ford of Westborough for all of your future automotive needs!

September 07, 2022

The service at Herb Chambers Ford of Westborough has been outstanding, and very understanding of my time and financial constraints. Anthony and the service crew have been upfront, direct, and honestly let me More

by bonfil3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Capece
Sep 08, 2022 -

Herb Chambers Ford of Westborough responded

Thank you for the fantastic feedback! We're happy to hear Anthony & the team provide you with such wonderful service and we'll be sure to share these kind comments with them. Take care and we'll see you next time here at Herb Chambers Ford of Westborough!

September 05, 2022

My service appointment went smooth. The employees are helpful and great to work with. They let me know what I was due for and they took care of it in a timely manner. Even got a truck w More

by Chad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Courtney Blasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Gadway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2022 -

Herb Chambers Ford of Westborough responded

It was our privilege to serve you, Chad! We appreciate the positive feedback and hope to see you again next time here at Herb Chambers Ford of Westborough!

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