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Herb Chambers Ford of Westborough - Service Center

Westborough, MA

4.8
484 Reviews

484 Reviews of Herb Chambers Ford of Westborough - Service Center

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May 09, 2023

The service Dept took me in on a last minute notice, awesome awesome awesome awesome! More

by Rob B.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad
May 11, 2023 -

Herb Chambers Ford of Westborough responded

We're glad we could fit you into the schedule on short notice, Rob! We appreciate your kind words and look forward to your next visit! Thank you! - Herb Chambers Ford of Westborough

April 28, 2023

Great service, very friendly. Got the car in quick and kept me up to date. More

by Maryanne.phillipo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Blasco
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2023 -

Herb Chambers Ford of Westborough responded

We're so glad, Maryanne! We hope you enjoy your vehicle and look forward to assisting you during your next service appointment! Thank you! - Herb Chambers Ford of Westborough

April 19, 2023

Herb Chambers Ford of Westborough, MA has been amazing with my vehicle. All of their Service advisors are pleasant and helpful. I worked with Anthony and he went above and beyond to make sure my vehicle w More

by jeliseh.16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Gadway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony, Luke, and Chad
Apr 20, 2023 -

Herb Chambers Ford of Westborough responded

It's our privilege to serve you! Thanks for trusting Anthony & the Herb Chambers Ford of Westborough team with your vehicle. We hope we can be of assistance again in the future!

April 18, 2023

Took in for oil change and tire rotation. Anthony made check in a breeze. Vehicle was serviced quickly. More

by Screen name
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Capece
Apr 20, 2023 -

Herb Chambers Ford of Westborough responded

Thanks for trusting Herb Chambers Ford of Westborough with oil change & tire rotation! Anthony & the team appreciate your kind review and hope to see you again next time!

April 15, 2023

They picked up my vehicle from work and also dropped it off. A very nice experience would recommend! More

by roxanamh916
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Gadway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2023 -

Herb Chambers Ford of Westborough responded

Thank you for taking the time to leave us a five-star review! We are happy that we could make your service appointment convenient for you! We appreciate your recommendation and look forward to your next appointment! - Herb Chambers Ford of Westborough

April 05, 2023

There are not enough superlatives in the dictionary to describe how pleased I am each and every time I have my Ford Explorer serviced at Herb Chambers Ford of Westboro. From the Service Mgr Rick and his More

by dweaver 17 Explorer
Recommend Dealer
Yes
Employees Worked With
Rick Gadway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2023 -

Herb Chambers Ford of Westborough responded

Thank you for taking the time to share this kind review, Daniel! We're happy to hear Rick, Tony & the rest of the crew continue to provide you with top-notch service and we look forward to seeing you at your next visit. Take care and thanks again, from all of us here at Herb Chambers Ford of Westborough!

March 31, 2023

Get the job done on time and their service department is customer oriented. Switch here from another garage and never looked back. More

by sjperkins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Blasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Gadway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2023 -

Herb Chambers Ford of Westborough responded

Thanks for giving our Herb Chambers Ford of Westborough team the opportunity to earn your business! We're grateful for your continued support and look forward to seeing you next time!

March 29, 2023

The Service Department is my "go to" always. Tony Derenthal and his staff are efficient, personable and professional. The technicians work closely with the service department staff. The deal More

by reevue4u
Recommend Dealer
Yes
Employees Worked With
William Derenthal
Mar 31, 2023 -

Herb Chambers Ford of Westborough responded

Thank you for trusting Tony & the Herb Chambers Ford of Westborough team with the care of your vehicle! We appreciate you taking the time to share this kind feedback and look forward to seeing you at your next visit!

March 29, 2023

Excellent service done quickly, great communication throughout the service process, service associates friendly and knowledgeable! You can see the customer service communication skills and great work More

by Gelmore839
Recommend Dealer
Yes
Employees Worked With
Anthony Capece
Mar 30, 2023 -

Herb Chambers Ford of Westborough responded

We are so happy to be an important part of your automotive journey! Thank you for coming to Herb Chambers Ford of Westborough!

March 24, 2023

Since I bought my car from there any time, I had a problem they took care of it. No questions asked I recommend my friends and family to go then buy a car and they will be happy as me. Thank you Ford More

by jward54691
Recommend Dealer
Yes
Employees Worked With
Marie Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Blasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Lehner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Muriuki, Igor DaFonseca, Corey Stewart
Mar 24, 2023 -

jward54691 responded

When I first bought my car there, they offered that extra assurance for the drivetrain I thought out they must be just trying to get more money from me but seven years later I realize it was the best move I’ve ever made. Thank you, Herb Chambers, Westborough you saved my life my next car and from will be coming from there anytime I buy a car I will be back I’m thinking about coming back and getting a new Lincoln now. Thanks again you made my day.

Mar 24, 2023 -

Herb Chambers Ford of Westborough responded

Thank you for sharing your review! We're so honored that we earned your recommendation! We look forward to seeing you next time at Herb Chambers Ford of Westborough!

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