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Herb Chambers Ford of Westborough - Service Center

Westborough, MA

4.8
486 Reviews

486 Reviews of Herb Chambers Ford of Westborough - Service Center

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April 26, 2025

I had a great experience. Brandon was very helpful going above and beyond. He’s an asset to your organization. More

by Tracy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
Apr 28, 2025 -

Herb Chambers Ford of Westborough responded

Hi Tracy! We're delighted to hear that Brandon provided such exceptional service at Herb Chambers Ford of Westborough. Thank you for the kind words!

April 26, 2025

Hi. I would like to thank everyone there at Herb Chambers Ford and the service department for a professional and very friendly treatment when I was there More

by Lmisa5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
Apr 28, 2025 -

Herb Chambers Ford of Westborough responded

We're delighted to hear about your positive experience here at Herb Chambers Ford of Westborough! It's great that Anthony and the team provided friendly and professional assistance. We look forward to welcoming you back for your next visit!

April 19, 2025

Being my first experience with Herb chambers Ford, I must say they are top notch! Brandon in service was professional, friendly, and had a good sense of humor. Brandon kept in touch with me until the day I p More

by Rocky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
Apr 21, 2025 -

Herb Chambers Ford of Westborough responded

Rocky, we're delighted to hear that Brandon and the team at Herb Chambers Ford of Westborough made your first experience a top-notch one! Thanks for sharing your positive feedback, and please don't hesitate to reach out if we can be of service again in the future!

April 15, 2025

Service department is great. Anthony was excellent to deal with. Very happy with all they did More

by Mdesimone
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
Apr 16, 2025 -

Herb Chambers Ford of Westborough responded

Hi Desimone! Thank you for leaving us this five-star review and for your kind words about Anthony from our service team at Herb Chambers Ford of Westborough! We'll see you next time!

April 07, 2025

Anthony makes sure all repairs are completed and keeps im touch with me. Thank you Anyhony More

by Savvy Shelly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
Apr 07, 2025 -

Herb Chambers Ford of Westborough responded

Hi Savvy, we're happy to hear that Anthony always goes the extra mile for you at Herb Chambers Ford of Westborough. We look forward to serving you again! Safe travels!

April 02, 2025

Brandon was extremely professional and had a high level of service. He followed up with a personal call as well. More

by B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Blasco
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon
Apr 02, 2025 -

Herb Chambers Ford of Westborough responded

Thank you for highlighting the exceptional service provided by Brandon at Herb Chambers Ford of Westborough. We're glad to hear he made a positive impression and followed up personally. We appreciate your feedback!

March 31, 2025

Brandon was excellent, answered all of my questions and was extremely welcoming. He even took the time to give me a tutorial on the operation of the coffee machine. This was my first visit and this will b More

by tamick0646Thomas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Blasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Gadway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon in the service department
Apr 01, 2025 -

Herb Chambers Ford of Westborough responded

Thomas, we're delighted to hear that Brandon made such a positive impression during your first visit to Herb Chambers Ford of Westborough! Thanks for giving us the opportunity to earn your business - we look forward to seeing you next time!

March 26, 2025

Great service experience. Lucas was great as a service advisor.?Would return for service again More

by Freehnow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Blasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Gadway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2025 -

Herb Chambers Ford of Westborough responded

We're glad Lucas provided a great service experience at Herb Chambers Ford of Westborough. We look forward to seeing you again! Safe travels!

March 25, 2025

I’ve had great experiences at Herb Chambers Ford of Westborough since I bought my car there. My most recent visit to the service department was the same stellar service I now expect from them. Brandon More

by bobmc22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
Mar 26, 2025 -

Herb Chambers Ford of Westborough responded

Thank you for sharing your positive experience with Herb Chambers Ford of Westborough! We're delighted to hear that Brandon and our service team provided the stellar service you expect. We appreciate your recommendation and look forward to assisting you in the future!

March 21, 2025

My service advisor Brandon S. was great to work with. Got me in and out as promised and the team did a great job! Thank you More

by Heihjay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Santos
Mar 27, 2025 -

Herb Chambers Ford of Westborough responded

We're delighted to hear that Brandon and the team at Herb Chambers Ford of Westborough provided you with efficient service. Thank you for sharing your experience, and we look forward to assisting you again in the future!

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