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Herb Chambers Ford of Westborough - Service Center

Westborough, MA

4.8
481 Reviews

481 Reviews of Herb Chambers Ford of Westborough - Service Center

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April 02, 2025

Brandon was extremely professional and had a high level of service. He followed up with a personal call as well. More

by B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Blasco
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon
Apr 02, 2025 -

Herb Chambers Ford of Westborough responded

Thank you for highlighting the exceptional service provided by Brandon at Herb Chambers Ford of Westborough. We're glad to hear he made a positive impression and followed up personally. We appreciate your feedback!

March 31, 2025

Brandon was excellent, answered all of my questions and was extremely welcoming. He even took the time to give me a tutorial on the operation of the coffee machine. This was my first visit and this will b More

by tamick0646Thomas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Blasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Gadway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon in the service department
Apr 01, 2025 -

Herb Chambers Ford of Westborough responded

Thomas, we're delighted to hear that Brandon made such a positive impression during your first visit to Herb Chambers Ford of Westborough! Thanks for giving us the opportunity to earn your business - we look forward to seeing you next time!

March 26, 2025

Great service experience. Lucas was great as a service advisor.?Would return for service again More

by Freehnow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Blasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Gadway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2025 -

Herb Chambers Ford of Westborough responded

We're glad Lucas provided a great service experience at Herb Chambers Ford of Westborough. We look forward to seeing you again! Safe travels!

March 25, 2025

I’ve had great experiences at Herb Chambers Ford of Westborough since I bought my car there. My most recent visit to the service department was the same stellar service I now expect from them. Brandon More

by bobmc22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
Mar 26, 2025 -

Herb Chambers Ford of Westborough responded

Thank you for sharing your positive experience with Herb Chambers Ford of Westborough! We're delighted to hear that Brandon and our service team provided the stellar service you expect. We appreciate your recommendation and look forward to assisting you in the future!

March 21, 2025

My service advisor Brandon S. was great to work with. Got me in and out as promised and the team did a great job! Thank you More

by Heihjay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Santos
Mar 27, 2025 -

Herb Chambers Ford of Westborough responded

We're delighted to hear that Brandon and the team at Herb Chambers Ford of Westborough provided you with efficient service. Thank you for sharing your experience, and we look forward to assisting you again in the future!

February 27, 2025

Our Ford Explorer required emergency brake repairs. Anthony and his team were able to accommodate us into their schedule. They were very professional and a pleasure to work with. I highly recommend the More

by Derek
Recommend Dealer
Yes
Employees Worked With
Anthony
Feb 28, 2025 -

Herb Chambers Ford of Westborough responded

Derek, we're delighted to hear that Anthony and the team at Herb Chambers Ford of Westborough were able to assist with your emergency brake repairs. Thank you for recommending us! Safe travels in your Explorer!

February 22, 2025

Prompt service done on my time frame polite staff reasonable price. Car was returned clean and on time More

by asci.jamesp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Blasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Gadway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Stukonis
Feb 24, 2025 -

Herb Chambers Ford of Westborough responded

We're delighted to hear that you had a positive experience with our team at Herb Chambers Ford of Westborough! It's great to know the service was prompt and met your expectations. Thank you for choosing us, and we look forward to serving you again!

February 19, 2025

Needed an skid plate reinstalled. It was knocked off because of road condition. I also needed an oil change. Called for an appointment and got one the next day. I checked in with An More

by jayque2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
Feb 19, 2025 -

Herb Chambers Ford of Westborough responded

Jayque2, we're delighted to hear that Anthony and the team at Herb Chambers Ford of Westborough provided such professional service. It's great to know everything was handled efficiently and your truck got a complimentary wash too! Thanks for sharing your experience with us!

February 18, 2025

I arrived at Herb Chambers Ford w/out an appt yesterday with a tire issue. Brandon was very helpful & accommodating. More

by carolroe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Santos
Feb 18, 2025 -

Herb Chambers Ford of Westborough responded

Carol, we're delighted to hear that Brandon was able to assist you with your tire issue at Herb Chambers Ford of Westborough. Thanks for sharing your experience!

February 18, 2025

Ease of appointment & time we're convenient. Anthony the service rep remembered me from the last service appointment. As always he was professional, knowledgeable. He explained what was being More

by HowardFWhite
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Blasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2025 -

Herb Chambers Ford of Westborough responded

Thank you for sharing your experience with us! We're delighted to hear that Anthony provided professional and knowledgeable service at Herb Chambers Ford of Westborough. We appreciate your kind words and look forward to assisting you again in the future!

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