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Herb Chambers Ford of Westborough - Service Center

Westborough, MA

4.8
462 Reviews

462 Reviews of Herb Chambers Ford of Westborough - Service Center

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January 16, 2025

Service was excellent, i was very pleased. I'm not pleased with the Turbo issues ive been having over last 6 months. More

by donkosky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon and Anthony
Jan 16, 2025 -

Herb Chambers Ford of Westborough responded

Donkosky, we're glad to hear you were pleased with our service at Herb Chambers Ford of Westborough. We're sorry to learn about the turbo issues and would love the opportunity to help resolve them for you. Please feel free to reach out if we can assist further!

January 11, 2025

First Glass dealership. Great service. . Very responsive. Attend to every detail a good follow up. More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Gadway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2025 -

Herb Chambers Ford of Westborough responded

Thank you for the wonderful, Mike! We're grateful for your support and look forward to seeing you next time here at Herb Chambers Ford of Westborough!

January 10, 2025

Anthony was very knowledgeable and helpful and got me in an out the same day because of my situation he is the go to guy More

by Kieren smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Gadway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2025 -

Herb Chambers Ford of Westborough responded

Hi Kieren! We're delighted to hear that Anthony provided you with such efficient and knowledgeable service at Herb Chambers Ford of Westborough. Thanks for sharing your experience!

January 03, 2025

Polite, professional, great mechanics who know how to do the task. I will be back! More

by Jamescahill87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Blasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Gadway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon
Jan 04, 2025 -

Herb Chambers Ford of Westborough responded

Hi James! Thank you for leaving us this five-star review and kind words about our service team at Herb Chambers Ford of Westborough! We'll see you next time!

January 01, 2025

The best customer service & service team in the business. Anthony is knowledgeable and cares about his customers. More

by Jenks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Capece
Jan 02, 2025 -

Herb Chambers Ford of Westborough responded

We're delighted to hear that Anthony and the team at Herb Chambers Ford of Westborough provided you with top-notch service. Thank you for recognizing their dedication!

December 27, 2024

The service was great! I had both vehicles serviced and they were able to make it very convenient for me. The staff were very friendly and professional. I’m looking forward More

by jazp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Blasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Gadway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luke
Dec 27, 2024 -

Herb Chambers Ford of Westborough responded

Thank you for taking the time to share your experience working with our amazing team! We're looking forward to seeing you next time at your next service visit! -Herb Chambers Ford of Westborough

December 19, 2024

I would like to provide positive feedback regarding my recent experience with the 'Service Car' at FORD. Although I am not fluent in English, the attendant, Brandon, was extremely attentive, courteous, an More

by Ronie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
Dec 19, 2024 -

Herb Chambers Ford of Westborough responded

Ronie, thank you for sharing your experience with us at Herb Chambers Ford of Westborough! We're delighted to hear that Brandon provided attentive and courteous service. We'll be sure to pass along your appreciation!

December 19, 2024

In and out with my oil change in a timely manner. Able to get the appointment with a few days notice. More

by ibesq
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Gadway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon
Dec 19, 2024 -

Herb Chambers Ford of Westborough responded

We're glad to hear that your oil change was quick and convenient at Herb Chambers Ford of Westborough! Thank you for choosing us, and we look forward to assisting you again in the future.

December 11, 2024

I was greeted with in a friendly manner that continued with every team member I spoke to that day. The work being done was accompanied with a video that explained recommendations in addition to the stand More

by Ron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
Dec 11, 2024 -

Herb Chambers Ford of Westborough responded

Ron, we're delighted to hear that our team at Herb Chambers Ford of Westborough provided you with a friendly and informative experience. Thank you for sharing your positive feedback!

December 03, 2024

Dealership provides great service at reasonable prices. I had my Ford Explorer battery replaced today and car is running nicely. More

by Young
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
Dec 03, 2024 -

Herb Chambers Ford of Westborough responded

We're delighted to hear that your Ford Explorer is running smoothly after your visit here at Herb Chambers Ford of Westborough. Thank you for choosing us and sharing your positive feedback!

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