Herb Chambers Ford of Westborough
Westborough, MA
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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I went in to Herb Chambers Ford in Westboro to buy an Explorer using the x-plan. They tried to sell me a demo under the x-plan (which is not allowed by Ford), then tried to tell me the documentation fee Explorer using the x-plan. They tried to sell me a demo under the x-plan (which is not allowed by Ford), then tried to tell me the documentation fee was a state fee and couldn't be waived. (when using the x-plan ford does not allow dealers to charge a documantaion fee) and they locked the keys to my trade in in the car, basically keeping me at the dealership for 3 hours. I called my wife to get the second key, once she got there, they wouldn't let her see me. She walked in the office where I was with finance guy, gave me the key, we told them to forget the whole deal and walked out and as we drove off, the sales manager was basically chasing me down to try to get me to stay. HC Ford of Westboro is a bunch of liars and I would never reccommend them to anyone More