Herb Chambers Ford of Westborough
Westborough, MA
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 980 reviews
My recent experiences with Herb Chambers Ford of Westborough is without a doubt the best car buying experience I've ever had. I found the entire dealeship staff to be knowledgable, friendly, and ve Westborough is without a doubt the best car buying experience I've ever had. I found the entire dealeship staff to be knowledgable, friendly, and very helpful. This is especially true of my sales person, Mike Wing, who went above and beyond to ensure that I was completely satisfied with my purchase, both before, during, and after the purchase. On subsequent visits, I've found the same to be true of the Service Department as well. I couldn't be more pleased with my this dealership, and my new Mustang GT. I highly recommend them to anyone interested in purchasing a new vehicle. More
Working with Mike Wing was a great experience. Very down to earth and not pushy. Bando (can't remember his last name) also provided great assistance in Mike's absence and is also very down to earth and not to earth and not pushy. Bando (can't remember his last name) also provided great assistance in Mike's absence and is also very down to earth and not pushy. Anyone visiting this dealership should request to see either one of them. This was my third visit to Herb Chambers in Westborough to purchase a car and after three times I finally purchased a used car. My two initial visits were very dissappointing - too costly and not willing to budge although they were persistant in following up. I would go to another dealership who would meet my goal so I don't quite get why HC in Westborough couldn't. However, this time we came to a compromise and all worked out well. More
I bought a new Ford F-150 from Herb Chambers Westborough. The Salesman I worked with was Mike Wing and I found him to be very knowledgeable in regards to the vehicles he was showing me. Herb Chambers was The Salesman I worked with was Mike Wing and I found him to be very knowledgeable in regards to the vehicles he was showing me. Herb Chambers was my first stop on my search for a new truck and I ended up coming back there because of Mike's professionalism and patients. I got a great deal on the truck and the service, cleaning, fueling and registering the truck, was exceptional. I would recommend Herb Chambers to a friend and tell them to ask for Mike. More
Dealer (Mike Wing) was able to answer all my questions. Dealer (Mike Wing) was able to answer all my questions. He also pointed out high points on the vehicle I didn’t know about. He was friendly, helpful Dealer (Mike Wing) was able to answer all my questions. He also pointed out high points on the vehicle I didn’t know about. He was friendly, helpful and very knowledgeable. He was not pushy. He was one of the main reasons I bought my car. I can finally trust a car sales man. I will recommend Mike to all my friends. I will be back to speak with Mike when I need another car. More
Fair and honest - great customer service, easy place to buy from. My experience with HC Westborough (Ford) was the first- they're fair, they're responsive, and they had the car I was looking for. Furth buy from. My experience with HC Westborough (Ford) was the first- they're fair, they're responsive, and they had the car I was looking for. Further, they didn't give me any complications in the sales process - they made it simple for me to get the vehicle I wanted, at the price I wanted. My saleperson, Mike Wing, has been 110% communicative- any questions I've had post sale (and I had a few!) he's answered as soon as possible. He got me the car registration ASAP, set me up with LoJack, and my new remote start. Frankly, the guy's gone above and beyond. More
Very happy with the purchase of my new 2010 Ford Ranger from Mike Wing. Not only was he friendly but very knowledgeable. He is not your typical salesman. He definitely will get you the best deal with no from Mike Wing. Not only was he friendly but very knowledgeable. He is not your typical salesman. He definitely will get you the best deal with no hastle. If you are in the market for a new vehicle, I highly recommend Mike Wing as your sales representative. More
I took my used 2006 Ford Explorer XLT in for an oil change. The guys were very pleasant and answered all of my questions regarding other issues I was having with the vehicle. I took my SUV to your deal change. The guys were very pleasant and answered all of my questions regarding other issues I was having with the vehicle. I took my SUV to your dealership because I wanted Ford service. Excellent. More
I got am amazing deal on a 2010 Ford Focus SES. They gave me $3000 more for my trade out of all the dealerships I went to. My salesman Mike Wing made every effort to get me the best deal possible. On the day me $3000 more for my trade out of all the dealerships I went to. My salesman Mike Wing made every effort to get me the best deal possible. On the day I signed the paperwork a manager 'Jed' actually gave me an additional $200 for my trade. What manager at a car dealership actually goes out of their way to give you money?! I couldn't believe it at the other places I went to the managers were always trying to low-ball me as much as they could. More
I have been buying vehicles for all of my adult life and this was by far the most incredible experience I have ever had. My salesperson, Paul Scannell is the most professional sales person I have ever met. this was by far the most incredible experience I have ever had. My salesperson, Paul Scannell is the most professional sales person I have ever met. He helped me purchase my new Ford Edge without making me feel pressured at all. I was sent to him by a dear friend, and boy am I glad I did. The General Manager, Paul Ziffer personally helped me get the deal I needed as well. These guys went out of their way to make sure I got a great deal and made it easy. I actually enjoyed the experience overall and thats a first for me!! Herb Chambers Ford came highly reccomended to me, and I highly reccomend them to edveryone thinking about buying a Ford. They have earned my business for life!! More
The staff was very friendly. The waiting area is pleasant, clean and bright with a great flat screen tv. The service was done quickly and they even washed and vacuumed my car. I couldn't have been h pleasant, clean and bright with a great flat screen tv. The service was done quickly and they even washed and vacuumed my car. I couldn't have been happier. I will definitely continue to visit this dealership. More