Herb Chambers Ford of Westborough

I'd been searching for a good used Subaru Baja for a couple of years. The ones I'd found were 1. Expensive and 2. Well used. Finally, I gave up and bought a new Toyota Tacoma 4x4 pickup truck. That i couple of years. The ones I'd found were 1. Expensive and 2. Well used. Finally, I gave up and bought a new Toyota Tacoma 4x4 pickup truck. That is/was a great vehicle, but a bit big for my parking spot and needs. Even after buying the Tacoma, I'd still do an occasional Internet (AutoTrader.com, Craigslist.com) search for a Baja. One night, after coming home from a vacation, a low-mileage Baja showed up at Herb Chambers Ford in Westborough, MA. I'd always equated "big" (ie, Herb Chambers' Empire) with "bad" and high pressure. However, I was heading from home (Newburyport, MA) to Connecticut for a weekend and convinced my wife to swing by the dealership for a look at the Baja. After a call to the dealership to make sure the Baja was still available, we took a detour to "drop in." I forget the name of the person I was supposed to ask for, but wound up being connected with Mike Mangrum. We drove the car, liked it, and were impressed when Mike went to Edmunds.com, the same place I'd done my pricing. Used Bajas are ridiculously expensive, especially if you're lucky enough to find a low-mileage, turbocharged version. Anyway, we got to a point where we were $1000 apart when Mike said, "Did you by any chance by an extended warranty with the Tacoma? If you did, you're probably eligible for a refund." I had bought the warranty because I'm a low-mileage driver who tends to keep a vehicle for a long time. The deal was done. At pick up, Mike buzzed through the paperwork and inspection process. I've now had the car for almost seven months and like it more today than when I bought it. I've had it serviced and replaced wiper blades. That's it. I feel as though I bought a car and made a friend. More

I was pleasantly surprised by the level of professionalism and the good dealings I had with Mike Mangrum at Harr Ford Westboro. To top it off I absolutely love my Edge. I could do a great com professionalism and the good dealings I had with Mike Mangrum at Harr Ford Westboro. To top it off I absolutely love my Edge. I could do a great commercial for you, I am that pleased! No complaints at all from this very satisifed customer. I speak highly of Mike and the dealership to anyone who asks about my new crossover. thanks, Maryann More

Dealership was a very friendly place, Patrick was very good and very friendly salesman in helping us select what we needed in a vehicle, i would definitely recommend anyone who visits the dealership to as good and very friendly salesman in helping us select what we needed in a vehicle, i would definitely recommend anyone who visits the dealership to ask for him, i never thought that buying a car would be so easy. Tell anyone and everyone you know to go here, this was an exceptional experience and i will definitely go back for my next car i buy for sure. More

Mike Domingues was such a great help. He had amazing customer service skills and really helped me find what I was looking for. I would highly recommend this dealer to any and all of my friends. From the customer service skills and really helped me find what I was looking for. I would highly recommend this dealer to any and all of my friends. From the moment I walked in the door, Mike made me feel welcome and appreciated as a customer. I would definitely come back here in the future. Thanks Mike!! More

Mike Mangrum did a fantastic job explaining the feature and addressing all issues. I already recommended him to a friend who was looking for a car. This is the 3rd car I have bought from Herb Chambers... and addressing all issues. I already recommended him to a friend who was looking for a car. This is the 3rd car I have bought from Herb Chambers...1st was a Honda CRV, 2nd a Ford Escape, 3rd a Hyundai my daughter bought....we all felt comfortable with his dealership, as no problems are a good thing! More

I bought a 2010 Ford Fusion back in April. So far it is the best car I have ever driven. Mike walked me through every step of the process. I did my research and was sure I got the best possible deal on my the best car I have ever driven. Mike walked me through every step of the process. I did my research and was sure I got the best possible deal on my car. Mike was very friendly and called me several times over the last few months to make sure I was happy, and that I didnt have any problems. More

Everyone at the dealership was very polite and make me feel right at home. The process of purchasing a new vehicle is usually stressful and takes a long time. The employees of Herb Chambers Ford of Westbo feel right at home. The process of purchasing a new vehicle is usually stressful and takes a long time. The employees of Herb Chambers Ford of Westborough where very knowledgable and respectable. They made the purchase of my new vehicle simple and I am recommending this dealership to my friend who is looking to purchase her son a new vehicle as well. Thank you Mike Domingues and Jason Arruda for following through with everything they said. I love my new Ford! - A very happy customer! =) More

I have bought my last 4 new vehicles from Herb Chambers of Westboro. Each time I have been very satisfied with the professionalism of the sales staff and the price that I ended up paying for my vehicles. I of Westboro. Each time I have been very satisfied with the professionalism of the sales staff and the price that I ended up paying for my vehicles. I highly recommend Herb Chambers Ford of Westboro! More

We went to this deaership because of closeness to our We went to this deaership because of closeness to our work. We met Mike as our salesperson and he took us through the entire sales process...showing We went to this deaership because of closeness to our work. We met Mike as our salesperson and he took us through the entire sales process...showing us cars in stock, letting us take test drives in different models, and finally working with us after we decided on the model we eventually purchased. He was always very friendly and professional with us. I have taken my Taurus in for service and the service and parts departments are terrific also. More

I went to herb chambers to trade in 2 cars to get a new or used truck i new what i was looking for when i got to the dealership i was greeted by Mike on the lot i told him i was just looking and he asked m or used truck i new what i was looking for when i got to the dealership i was greeted by Mike on the lot i told him i was just looking and he asked me if he could help me with his search i figured why not it couldnt hurt right man i was right i told him what i was looking for and they had the right truck for me it was a used 2008 king ranch loaded had everything i wanted and more he showed me all the features it had explained everything in full detail he got me so excited i had to take it out for a test drive we went inside and got all my info and then he took all my information on my 2 trades even though i only had one there with me while we were one the test drive he had his used car guy and sales manager work up some numbers for my trade and the truck i wanted to buy when we came back from the test drive he offered me coffee and a tour of the building and he even introduced me to the service team and manager ive never owned a ford before he even showed me all the reviews that ford was getting how could i go wrong he was an outstanding guy new everything i wanted and everything about the truck inside and out and wasnt pushy which i found to be a great thing nothings worse than being pressured into buying something you dont want to buy he wasnt like that once we sat down and worked the numbers out i knew this was the truck for me i bought the truck and it didnt stop there i was paying 1200 a month for both cars he got me down to 600 a month thats a huge savings in my pocket he even paid for my first oil change he took care of my plates and sticker this would deff have to be the best car buying experience ive ever had and i have bought 4 or 5 cars in my life i have sent so many people to him who have said the same thing hes a great asset to your team and i will deff be calling him when i am ready to buy again he even paid for my first oil change how could i go wrong i love my truck and looking forward to see Mike again within the next year to buy my fiance a new ford fusion thanks Mike for all your help and everyone at herb chambers ford in Westborough for everything Alan More