Herb Chambers Ford of Westborough

I will have to say that this was my best overall experience buying a new vehicle. My wife bought a vehicle from there sister store and they as well treated her unbelievably. I would reccomend anyone experience buying a new vehicle. My wife bought a vehicle from there sister store and they as well treated her unbelievably. I would reccomend anyone to this dealer. Giau Luong, I would buy another vehicle from him. He was very courteous and honest. That is what everyone wants. More

I was recently contacted by a represenative by the name of Lisa Dennis who was absolutely wonderful!!! She had an excellent personality and was very helpful in getting me the info I needed to start the pro of Lisa Dennis who was absolutely wonderful!!! She had an excellent personality and was very helpful in getting me the info I needed to start the process of buying a new car. She gave me a better understanding as to what to expect and who I would need to speak to when I came into the dealership. Wonderful employee to deal with and I would recommend anyone to ask for her if they needed assistance. I was very pleased with the service she provided me. When I came in the following day, I met with Bandoh Osei who also was a great help and made the entire process easy and stress free. I would like to say thank you to these employees and tell you what a phenominal job they did in making my car buying experience a wonderful experience! :) More

My wife and I have been considering buying a new car for several months now. We stopped into Herb Chambers Ford to see some of the new models. We met Steve Del Grosso and for a change this was one of the be several months now. We stopped into Herb Chambers Ford to see some of the new models. We met Steve Del Grosso and for a change this was one of the best interactions with a salesman that we have ever encountered when buying a car! This guy was courteous and friendly and really knows his stuff! He obviously loves what he does and he has a sharp wit. He not only answered all of our questions but continued to provide us with additional information about a few of the models that we were completely unaware of. When we do finally decide to buy we will return to Herb Chambers and buy a car from Steve! Keep up the good work! More

I have to say I worked in the auto arena (body work) for a few years. I am familiar with all the tactics. I am now in a different (sales) industry. Steve was unlike all the rest. Typically it is the "le a few years. I am familiar with all the tactics. I am now in a different (sales) industry. Steve was unlike all the rest. Typically it is the "let me talk to my manager 3 times, or you will not do better anywhere else” He took time to understand my needs, worked on finding that car from another dealership, realized this was not my first time buying a car, and gave me a great price. What is interesting is I walked out of the dealership without buying, he said “I know you need to get the best price, that is the best I can do, I hope to see you again, it was nice meeting you." Does this sound typical??? NOOOO Usually it is "speak to my manager..., we are having a contest and I am one sale away from winning"....if you walk out the price is void." For whatever reason this guy is very different from anyone else I talked to, it was the best price and there was no pressure from him at all. Do your research, and go see this guy, you will be happy. More

The sales man,Bill Treannie,was most helpful in answering my questions and he was very friendly. Lisa Dennis was courteous and patient while dealing with me and making an appointment. I have already recommen my questions and he was very friendly. Lisa Dennis was courteous and patient while dealing with me and making an appointment. I have already recommended Herb Chambers to my friends, and will continue to do business with them. More

We had a great new car buying experience with all of the staff at Herb Chambers but especially Bob Nicholas. He was able to get us into the exact car that we wanted within a couple days even though it had t staff at Herb Chambers but especially Bob Nicholas. He was able to get us into the exact car that we wanted within a couple days even though it had to be shipped from another dealership. He was also very knowledgeable about all of the car details. More

I first talked to Lisa Dennis who made an appointment for me to come in. She was friendly and answered all my questions. I came in and met with Steve. He was a great salesman! He helped us get through th me to come in. She was friendly and answered all my questions. I came in and met with Steve. He was a great salesman! He helped us get through the process quickly and painlessly. I would recommend Herb Chambers in westborough to everyone! More

i was very pleased with my salesperson michael mangrum and the efficency with which i was able to purchase this used ford edge. i was looking for a particular model, in a certain price range. mike seemed and the efficency with which i was able to purchase this used ford edge. i was looking for a particular model, in a certain price range. mike seemed to have a very good feel for what i was looking for and showed me cars that would meet my needs. i was able to pick up the car the next day and so far have been very pleased with the vehicle. i would definately recommend this dealership. More

Mike Wing was very helpful and I would highly recommend him. The dealership had a good selection of trucks. I found a few that interested me. With Mike Wing's help, I was able to narrow down the selections him. The dealership had a good selection of trucks. I found a few that interested me. With Mike Wing's help, I was able to narrow down the selections to find a truck that fit my needs. Norm from finance was also extremely helpful. I would recommend this dealership to others. More

I came in looking for a new Mustang and for the first time ever I had a salesman who actually listened to me and led me in the right direction.There were so many models to choose from and he made the ex time ever I had a salesman who actually listened to me and led me in the right direction.There were so many models to choose from and he made the experience painless. It was a pleasure to work with Steve and I would be happy to recommend him and the Herb Chambers team to any of my friends and co-workers More