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Herb Chambers Ford of Westborough

Westborough, MA

4.8
1,031 Reviews
THE HERB CHAMBERS ADVANTAGE Price/Savings -Fair, Fast, Transparent -#1 in Sales & Service -Our Volume Saves You Money Selection -Over 10,000 new & pre-owned vehicles available -Over 30+ brands to choose from -The Largest Selection in New England Peace of Mind -“SMART Pricing” = hassle free, one-price for pre-owned vehicles - 5 day, 100% money-back guarantee - 30 day, 1,500 mile vehicle exchange option Quality -Family owned and operated -Serving New England for over 25 years Convenience -50 locations for sales, service, collision repair -Open 7 days a week -Free wash & vac with every service! Experience -Complimentary Shuttle Service, Refreshments, Wi-Fi
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310 Turnpike Rd, Rte. 9

Westborough, MA

01581

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Showing 1,031 reviews

September 25, 2014

Thanks George Asare & Herb Chambers Ford of Westborough !! I just bought a beautiful 2014 F-150. Thank you Herb Chambers Ford of Westborough !!! I would like to thank George Asare especially, for his exce More

by Chris Hague
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin McElmore, George Asare, Tom Quirk
Sep 26, 2014 -

Herb Chambers Ford of Westborough responded

Thank you, Chris, for this feedback and for choosing Herb Chambers Ford for your Ford buying needs. George and Justin are valuable members of our team and I'm so glad you had the opportunity to work with them. Their ability to take care of our guests, product knowledge, low-pressure sales techniques and friendly personality make them irreplaceable members of our team. If you have any questions going forward, please feel free to reach out to us at any time. Best, Tom Quirk, General Manager

September 21, 2014

Service beyond our wildest dreams We had a great experience with George!! We had an unusual circumstance when we purchased our vehicle and George took the time to make everything work More

by craig.larcheveque
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Asare
Sep 22, 2014 -

Herb Chambers Ford of Westborough responded

Thank you, Craig, for taking the time to share this fantastic review! It is of utmost importance that our guests leave our dealership confident that they made the right decision. I am thrilled to hear about your positive experience with George and that you found the perfect vehicle to meet your needs. We value your business and look forward to serving your automotive needs for many more years to come! Sincerely, Tom Quirk General Manager

September 15, 2014

Great experience! I have now leased two cars from Paul over the last 5 years and I couldn't be happier with my experience. Paul and the rest of the people at Herb Cham More

by jarcure23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sep 15, 2014 -

Herb Chambers Ford of Westborough responded

I’m thrilled to hear about your 2 positive experiences working with Paul. We strive to provide our guests with the best customer experience and I’m thrilled Paul was able to provide you with exactly that. We appreciate your recommendation and thank you for choosing Herb Chambers Ford of Westborough for your automotive needs. Sincerely, Tom Quirk General Manager

September 15, 2014

Best Dealership Around!! Yet again another fantastic experience. Paul and Edgar are fantastic. They are so knowledgeable and helpful and in no way pushy. All the sales paperwo More

by FordGuy11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Edgar
Sep 15, 2014 -

Herb Chambers Ford of Westborough responded

Thank you for taking the time to share your experience with Paul and Edgar. I’m thrilled to hear you had such an enjoyable visit. We strive to provide our guests with the best customer experience and I’m thrilled we were able to provide you with exactly that. We appreciate your recommendation and thank you for choosing Herb Chambers Ford of Westborough for your automotive needs. Sincerely, Scott Lewis General Manager

September 12, 2014

Very Pleased! Excellent experience with Paul S. He was knowledgeable and helpful but was not pushy in any way. Great doing business with this dealership and Paul. More

by mary.farina1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sep 12, 2014 -

Herb Chambers Ford of Westborough responded

Thank you, Mary, for taking the time to share your experience with Paul here at Herb Chambers Ford of Westborough. We strive to provide our valued guests with exceptional customer service and I’m so pleased you’ve recognized Paul's hard work. We appreciate your business and we look forward to serving your automotive needs for many more years to come! Best, Tom Quirk General Manager

September 07, 2014

Love our new F150 My wife and I owned a 2005 F150 with 175K+ miles that needed a little service done. Long story short, there were a few more issues with the truck than More

by sweber70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sep 08, 2014 -

Herb Chambers Ford of Westborough responded

Thank you for taking the time to share your feedback. It's wonderful to hear from such a satisfied customer! We’re fortunate to have a fantastic team here at Herb Chambers Ford of Westborough who continuously excel in providing our guests with top-notch customer service. We appreciate your great recommendation and look forward to serving all of your automotive needs for many more years to come! Sincerely, Tom Quirk General Manager

August 26, 2014

WICKED AWESOME Service The title says it all. Paul and Justine were fantastic. The sales and financing process went seamlessly. I couldn't have asked, or expected better More

by batchelorm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Justin (finance)
Aug 26, 2014 -

Herb Chambers Ford of Westborough responded

I sincerely appreciate you posting such great comments about your experience with Justine and Paul. I’m so happy to hear that they were able to assist you with finding the right vehicle to meet your automotive needs. Thank you for your recommendation and we look forward to serving all of your automotive needs for many more years to come. Sincerely, Tom Quirk General Manager

August 08, 2014

C-Max For the first time in my 86 years, I finally found a sales person that made buying a new car a pleasurable experience. Paul Scannell was very knowledg More

by vitier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aug 08, 2014 -

Herb Chambers Ford of Westborough responded

Thank you for taking the time to share your experience with Paul here at Herb Chambers Ford of Westborough. I’m thrilled to hear how happy you are. We value our guests’ feedback and I know Paul will appreciate your encouraging words. On behalf of our entire team here in Westborough, we thank you for your business and look forward to serving your automotive needs for many more years to come! Sincerely, Tom Quirk General Manager

July 23, 2014

Great experience I want to thank the staff of Herb Chambers Ford of Westboro for the help I was given on my choice to lease a new Ford Escape, especially George Asar More

by robert1942
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin McElroy, George Asare
Jul 23, 2014 -

Herb Chambers Ford of Westborough responded

Thank you, Robert, for choosing Herb Chambers Ford. I'm so glad to hear that you had such a positive experience working with George and Justin with your Ford Escape purchase! Everyone on our team is dedicated to ensuring that our guests receive exceptional customer service and quality vehicle care and I'm so pleased you've recognized their hard work. Thank you again and we look forward to seeing you again in the future! Best, Tom Quirk General Manager

July 19, 2014

The most fun I have ever had purchasing a vehicle I can honestly say that I really enjoyed purchasing my new vehicle. My salesperson Paul was so nice and helpful. He answered every single one of my nu More

by Deniseduchene
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jul 21, 2014 -

Herb Chambers Ford of Westborough responded

Thank you, Denise! We love hearing about our guests wonderful experience here at our dealership. We understand that buying a new car is an important decision and we're honored that you chose Herb Chambers Ford. Please feel free to contact Paul or any of our other team members if you have any questions on your new purchase. Thank you and we look forward to serving your automotive needs for many more years to come! Regards, Tom Quirk General Manager

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