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Herb Chambers Ford of Westborough

Westborough, MA

4.8
997 Reviews
THE HERB CHAMBERS ADVANTAGE Price/Savings -Fair, Fast, Transparent -#1 in Sales & Service -Our Volume Saves You Money Selection -Over 10,000 new & pre-owned vehicles available -Over 30+ brands to choose from -The Largest Selection in New England Peace of Mind -“SMART Pricing” = hassle free, one-price for pre-owned vehicles - 5 day, 100% money-back guarantee - 30 day, 1,500 mile vehicle exchange option Quality -Family owned and operated -Serving New England for over 25 years Convenience -50 locations for sales, service, collision repair -Open 7 days a week -Free wash & vac with every service! Experience -Complimentary Shuttle Service, Refreshments, Wi-Fi
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310 Turnpike Rd, Rte. 9

Westborough, MA

01581

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Showing 997 reviews

November 12, 2014

Thanks Paul Scannell My wife and I recently purchased a new explorer at Herb Chambers of Westborough and I must say that this is the first time I actually enjoyed the buyi More

by 14f350
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nov 13, 2014 -

Herb Chambers Ford of Westborough responded

Thank you! I’m so happy to read that you and your wife enjoyed your car buying experience with Paul. Paul is a wonderful asset to our team. Thank you for your recommendation and we look forward to serving your automotive needs for many more years to come! Sincerely, Tom Quirk, General Manager

November 09, 2014

Ms. LaBonte "Thank you Marie Hamilton!" Two months ago, I was assisted by a wonderful Sales Consultant, Marie Hamilton. I could not have asked for a more remarkable car-buying experience tha More

by HCFordreviewer2014
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Marie Hamilton, Sales, Edgar Rivera, Finance Manager
Nov 10, 2014 -

Herb Chambers Ford of Westborough responded

Thank you for posting such an awesome positive review! I appreciate you taking the time to share your experience with Marie and Edgar. A terrific guest experience is what we aim for each and every time and Marie is truly a testament to that. I'll be sure to pass on your kind sentiments. Thank you for your business and we look forward to serving all of your automotive needs for many more years to come! Sincerely, Tom Quirk, General Manager

October 11, 2014

2013 Ford Edge Let me start this review by saying Paul Scannell, Aaron Proctor and Edgar Rivera were all great. However, I had to return the 2013 Edge Paul sold me b More

by egs1018
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Aaron Proctor, Edgar Rivera
October 09, 2014

Thank You George and Ed Steve Castagno I just bought a 2014 F-150 This is the fourth vehical I've purchased from Herb Chambers of Westborough. Also, I have purchased all f More

by custy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed, George Asare
Oct 09, 2014 -

Herb Chambers Ford of Westborough responded

Steve, I sincerely appreciate you posting such great comments about your experience with George. I’m so happy to hear that he was able to assist you with finding the 4th vehicle to meet your automotive needs. Thank you for your recommendation and we look forward to serving all of your automotive needs for many more years to come. Sincerely, Tom Quirk, General Manager

October 07, 2014

Thank You George Asare I just bought a Mercedes-Benz GLK350 from Herb Chambers Ford of Westborough. Not only am I absolutely in love with my new car but I couldn't have aske More

by Kaylacairns
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Asare
Oct 08, 2014 -

Herb Chambers Ford of Westborough responded

Thank you, Kayla, for taking the time to share your encouraging words and kind recommendation of George. At Herb Chambers Ford of Westboro, we take great pride in surpassing any and all expectations you might have when purchasing a new vehicle. We believe that exceptional customer service is key and it is great to know that this belief held true through you and your husband's experience with George. We appreciate your business and look forward to serving your automotive needs for many more years to come! Best, Tom Quirk General Manager

September 26, 2014

Diappointment - will not return After purchasing my vehicle about a year ago (a very confusing and poorly handled process), I ran into my salesman at the service center and his unsol More

by Ali Morey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Art
September 25, 2014

Thanks George Asare & Herb Chambers Ford of Westborough !! I just bought a beautiful 2014 F-150. Thank you Herb Chambers Ford of Westborough !!! I would like to thank George Asare especially, for his exce More

by Chris Hague
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin McElmore, George Asare, Tom Quirk
Sep 26, 2014 -

Herb Chambers Ford of Westborough responded

Thank you, Chris, for this feedback and for choosing Herb Chambers Ford for your Ford buying needs. George and Justin are valuable members of our team and I'm so glad you had the opportunity to work with them. Their ability to take care of our guests, product knowledge, low-pressure sales techniques and friendly personality make them irreplaceable members of our team. If you have any questions going forward, please feel free to reach out to us at any time. Best, Tom Quirk, General Manager

September 21, 2014

Service beyond our wildest dreams We had a great experience with George!! We had an unusual circumstance when we purchased our vehicle and George took the time to make everything work More

by craig.larcheveque
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Asare
Sep 22, 2014 -

Herb Chambers Ford of Westborough responded

Thank you, Craig, for taking the time to share this fantastic review! It is of utmost importance that our guests leave our dealership confident that they made the right decision. I am thrilled to hear about your positive experience with George and that you found the perfect vehicle to meet your needs. We value your business and look forward to serving your automotive needs for many more years to come! Sincerely, Tom Quirk General Manager

September 15, 2014

Great experience! I have now leased two cars from Paul over the last 5 years and I couldn't be happier with my experience. Paul and the rest of the people at Herb Cham More

by jarcure23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sep 15, 2014 -

Herb Chambers Ford of Westborough responded

I’m thrilled to hear about your 2 positive experiences working with Paul. We strive to provide our guests with the best customer experience and I’m thrilled Paul was able to provide you with exactly that. We appreciate your recommendation and thank you for choosing Herb Chambers Ford of Westborough for your automotive needs. Sincerely, Tom Quirk General Manager

September 15, 2014

Best Dealership Around!! Yet again another fantastic experience. Paul and Edgar are fantastic. They are so knowledgeable and helpful and in no way pushy. All the sales paperwo More

by FordGuy11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Edgar
Sep 15, 2014 -

Herb Chambers Ford of Westborough responded

Thank you for taking the time to share your experience with Paul and Edgar. I’m thrilled to hear you had such an enjoyable visit. We strive to provide our guests with the best customer experience and I’m thrilled we were able to provide you with exactly that. We appreciate your recommendation and thank you for choosing Herb Chambers Ford of Westborough for your automotive needs. Sincerely, Scott Lewis General Manager

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