Back

Herb Chambers Ford of Westborough

Westborough, MA

4.8
935 Reviews
THE HERB CHAMBERS ADVANTAGE Price/Savings -Fair, Fast, Transparent -#1 in Sales & Service -Our Volume Saves You Money Selection -Over 10,000 new & pre-owned vehicles available -Over 30+ brands to choose from -The Largest Selection in New England Peace of Mind -“SMART Pricing” = hassle free, one-price for pre-owned vehicles - 5 day, 100% money-back guarantee - 30 day, 1,500 mile vehicle exchange option Quality -Family owned and operated -Serving New England for over 25 years Convenience -50 locations for sales, service, collision repair -Open 7 days a week -Free wash & vac with every service! Experience -Complimentary Shuttle Service, Refreshments, Wi-Fi
Contact Dealership

310 Turnpike Rd, Rte. 9

Westborough, MA

01581

Directions

By Type

Showing 935 reviews

October 20, 2023

They were prompt, easy to deal with, very good communication, no snags or issues to deal with. More

by mrp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Blasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Gadway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Russell
Oct 23, 2023 -

Herb Chambers Ford of Westborough responded

Thank you for sharing your experience! We appreciate you visiting us here at Herb Chambers Ford of Westborough and hope we can be of service again in the future!

October 16, 2023

We had a great experience working with Paul Scannell during the purchase of our 2020Ford Explorer-ST & a 2023 Ford F150 XL/STX over the past couple of weeks. He is extremely knowledgeable & thorough an More

by Maureen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Scannell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2023 -

Herb Chambers Ford of Westborough responded

Maureen, it's great to know that Paul provided you with such a positive experience at Herb Chambers Ford of Westborough. We're glad he could assist in making your purchase process smooth and intuitive! Enjoy your new vehicles!

October 10, 2023

Very polite attentive and pleasant experience was ok all staff and LUke made it an ok day More

by Maryellenkippenberger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke in service very nice person
Oct 11, 2023 -

Herb Chambers Ford of Westborough responded

We're happy to hear Luke & the team made your recent visit here at Herb Chambers Ford of Westborough a pleasant one! Thank you for the review and please don't hesitate to reach out if we can be of service again in the future!

October 07, 2023

Waited for vehicle - works package. Prompt appointment time & service just over an hour. Luke took care of my every need . Even had sufficient reward pointers to pay for my full service More

by dmthomson3787
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke at Herb Chambers
Oct 09, 2023 -

Herb Chambers Ford of Westborough responded

We're glad to know that Luke and our team at Herb Chambers Ford of Westborough were able to provide you with a prompt and efficient service visit. We appreciate the positive feedback, thank you!

October 06, 2023

I had made an appointment and told them that I had to be in and out within a couple hours because I had to go back to work!! Luke Malloy was my Service Advisor and he was right on top of getting my car ser More

by JimmyBuffit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke Malloy
Oct 06, 2023 -

Herb Chambers Ford of Westborough responded

Hey Jimmy, thank you for the positive review! We're happy to know that Luke and our team at Herb Chambers Ford of Westborough were able to provide efficient service. We appreciate your feedback and see you again! Have a great ride!

October 06, 2023

Worked with Paul. Seamless experience from start to finish. Paul was very accommodating and worked around my schedule. More

by Busymom
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Scannell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2023 -

Herb Chambers Ford of Westborough responded

Thank you for the 5-star rating! We're glad to know that Paul was able to provide a seamless experience for you at Herb Chambers Ford of Westborough. We'll see you next time! Enjoy your new ride!

October 05, 2023

Good availability for scheduling service. Profesional and timely service. Recalls were searched and addressed. Would recommend More

by claudio.rodriguez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
Oct 06, 2023 -

Herb Chambers Ford of Westborough responded

Hey Claudio, it's great to know that our team was able to provide you with timely and professional service experience. Thank you for choosing and recommending us! Safe travels!- The Herb Chambers Ford of Westborough Team

September 26, 2023

They supposedly took care of everything that I had my vehicle in for today. Service man Luke was awesome and very professional. If everything was done properly service wise, it was A plus. Time will tel More

by ErikAmati
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke Malloy
Sep 27, 2023 -

Herb Chambers Ford of Westborough responded

Hi Erik! We're glad to know Luke provided you with excellent service at Herb Chambers Ford of Westborough. We strive for A+ experiences every time! Thanks for your feedback and trust in our team.

September 25, 2023

Had my truck serviced today The service was quick and efficient and my vehicle was even cleaner after the service More

by Rochey763
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Gadway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2023 -

Herb Chambers Ford of Westborough responded

Hi Rochey! We're glad to know you had a quick and efficient service experience at Herb Chambers Ford of Westborough! It's great that your truck left even cleaner than when it arrived. Thanks for the feedback!

September 19, 2023

Wonderful and helpful and knowledgeable staff. Great service - and they always go the extra mile! More

by clander
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke
Sep 20, 2023 -

Herb Chambers Ford of Westborough responded

We appreciate your shoutout to our service team at Herb Chambers Ford of Westborough! Have a great day!

...
8
...