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Herb Chambers Ford of Westborough
Westborough, MA
1,000 Reviews
THE HERB CHAMBERS ADVANTAGE
Price/Savings
-Fair, Fast, Transparent
-#1 in Sales & Service
-Our Volume Saves You Money
Selection
-Over 10,000 new & pre-owned vehicles available
-Over 30+ brands to choose from
-The Largest Selection in New England
Peace of Mind
-“SMART Pricing” = hassle free, one-price for pre-owned vehicles
- 5 day, 100% money-back guarantee
- 30 day, 1,500 mile vehicle exchange option
Quality
-Family owned and operated
-Serving New England for over 25 years
Convenience
-50 locations for sales, service, collision repair
-Open 7 days a week
-Free wash & vac with every service!
Experience
-Complimentary Shuttle Service, Refreshments, Wi-Fi
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 1,000 reviews
June 26, 2017
Service They dropped me off, and picked me up from work after I dropped my car off for service. They were able to accommodate my schedule and got me exactly w They dropped me off, and picked me up from work after I dropped my car off for service. They were able to accommodate my schedule and got me exactly when I left work. Lorenzo is also an excellent sales rep, working with him was a pleasure. There was some hiccups with the paperwork, but that was resolved promptly. More
by Jaydubs
June 22, 2017
excellent Customer service I love my new Ford, The Manager Mike DiMella and the salesman took very good care of me and made it easy for me to get myself a newer car. The whole I love my new Ford, The Manager Mike DiMella and the salesman took very good care of me and made it easy for me to get myself a newer car. The whole Herb Chambers staff was delight. I will send all my family and friends to visit Mike the Manager, Mike gave me the best service I have ever had!!! Hats off to Herb Chambers for Investing in great people. I will always always shop at this Herb Chambers in Westborough!! Thank you Debi Gabriele More
by Debi
June 14, 2017
Happy Customer They were extremely knowledgeable and very helpful. I got a great deal and didnt feel pressured. Highly recommend. Good prices and Good People. Check They were extremely knowledgeable and very helpful. I got a great deal and didnt feel pressured. Highly recommend. Good prices and Good People. Check them out. More
by jdmii1234
June 09, 2017
Never buy a vehicle here I bought a certified Ford Escape( fully loaded ) at herb chambers. The day I bought the vehicle while driving back home, I could hear wind noise on sp I bought a certified Ford Escape( fully loaded ) at herb chambers. The day I bought the vehicle while driving back home, I could hear wind noise on speeds upwards of 55 miles. The noise bothers me all the time, it's like a window is cracked. I've been to the dealership five times. One time they looked at it. Second time their technician didn't show up. Third they resealed the wind shield. Forth they again had someone look at it. Fifth is today, they called the wind shield experts who tried to fix it but no solution. Now they are calling me again to check one more time. I live 35 miles from dealership and have found balky given up. Great job! Herb chambers. Keep it up! More
by Sumit
June 09, 2017
awesome experience My husband purchased a new F250 at this dealership. We had some upgrades we wanted to add so we dealt with Michael DiMella. He was fantastic. The cus My husband purchased a new F250 at this dealership. We had some upgrades we wanted to add so we dealt with Michael DiMella. He was fantastic. The customer service he provided was great. He was super friendly and very knowledable. He was able to get his team to execute in a timely manner. Michael aimed to please and succeeded at doing so. More
by amandacu25
Employees Worked With
Michael DiMella
June 05, 2017
Got what I wanted At Herb Chambers Westboro I got the vehicle I wanted at a price that was right Getting a nice extended warranty on a used vehicle definitely sweetens At Herb Chambers Westboro I got the vehicle I wanted at a price that was right Getting a nice extended warranty on a used vehicle definitely sweetens the deal More
by Wol32
Employees Worked With
Ethan Rawson, Lorenzo Catalina
June 05, 2017
Great Place Herb Chambers Ford of West borough! I had a great experience working with the staff they have there. All very helpful as well as easy and comfortable to deal with! Great place!! I had a great experience working with the staff they have there. All very helpful as well as easy and comfortable to deal with! Great place!! More
by JayJ
May 01, 2017
Thorough Customer Service Experience Thoroughly enjoyed dealing with the entire staff here, from Paul to Chris to Jerry to Mike; even the General Manager (Don) stopped by to introduce him Thoroughly enjoyed dealing with the entire staff here, from Paul to Chris to Jerry to Mike; even the General Manager (Don) stopped by to introduce himself. All class-act people and thoroughly professional. We plan on dealing with this dealership again and again. More
by Matteo
Employees Worked With
Other Employees :
Don McEwen, Mike Falco, Chris Raposo, Jerry Flynn
April 30, 2017
Stay away!! I called in to get a price on a fusion titanium for my husband and got a price that they didn't give us when we came in. When our sales guy came out I called in to get a price on a fusion titanium for my husband and got a price that they didn't give us when we came in. When our sales guy came out with the numbers it was 3 thousand dollars higher then what the email said. After being bombarded with managers I knew that Herb Chambers wasnt the store that deserves my business. STAY AWAY! More
by Jessica93
Employees Worked With
Chris Raposo
April 27, 2017
Issue resolved quickly I had an issue with my wife’s 2013 Explorer and service was able to solve quickly with no hassle. Appreciate the staff’s assistance especially the se I had an issue with my wife’s 2013 Explorer and service was able to solve quickly with no hassle. Appreciate the staff’s assistance especially the service manager Keli. More
by Mike
Employees Worked With
Keli Morin, Nichole Devereux, Jerry Flynn
