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Herb Chambers Ford of Westborough

Westborough, MA

4.8
1,032 Reviews
THE HERB CHAMBERS ADVANTAGE Price/Savings -Fair, Fast, Transparent -#1 in Sales & Service -Our Volume Saves You Money Selection -Over 10,000 new & pre-owned vehicles available -Over 30+ brands to choose from -The Largest Selection in New England Peace of Mind -“SMART Pricing” = hassle free, one-price for pre-owned vehicles - 5 day, 100% money-back guarantee - 30 day, 1,500 mile vehicle exchange option Quality -Family owned and operated -Serving New England for over 25 years Convenience -50 locations for sales, service, collision repair -Open 7 days a week -Free wash & vac with every service! Experience -Complimentary Shuttle Service, Refreshments, Wi-Fi
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310 Turnpike Rd, Rte. 9

Westborough, MA

01581

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Showing 1,032 reviews

September 21, 2017

Quick, Easy, Thorough, Friendly I really appreciate how professional and friendly my experience was with Paul and George. Paperwork was ready when I arrived at the dealership. It too More

by New Raptor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Scannell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Muriuki
Sep 21, 2017 -

Herb Chambers Ford of Westborough responded

Thank you so much for your feedback on your recent experience with Paul and George. We work very hard to make sure that we deliver a quality buying experience that exceeds expectations. Feel free to stop in anytime if you need assistance reviewing any of the features on your Raptor, we're always happy to help! Kind Regards, Don McEwen, General Manager

September 20, 2017

4K Service A flawless transaction. Couldn't be happier with the outcome. Scheduled my visit with FordPass - couldn't be easier. And got a quick car wash to bo More

by Todd Smith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Cardinali, Lauren Ostiguy, Michael DiMella
Sep 20, 2017 -

Herb Chambers Ford of Westborough responded

Thank you for the wonderful review, Todd! I'm so glad to know our crew was able to provide you with such a positive experience. We always strive to make our customers feel as comfortable as possible, and it's great to hear we are succeeding! Best, Don McEwen, General Manager

September 17, 2017

Excellent experience overall I would recommend this dealership to anyone looking for top-notch service. Salesman Paul Scannell and finance manager George did a fantastic job getti More

by Mr Explorer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Scannell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Georgiy Akhpatelov
Sep 17, 2017 -

Herb Chambers Ford of Westborough responded

Thank you! Time and time again Paul and George have proven that they’ll go the extra mile to ensure our customers' satisfaction. I will be certain to let them know what a great job they are doing, and to keep up the great work. Thank you for your business and we look forward to seeing you again! Kind Regards, Don McEwen, General Manager

September 14, 2017

Excelent I still have something pending to finish with the Dealer,then I will how good they are.It was my fist tme visiting this place and I haven finished mi More

by Frank Hernandez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marek Krysiak
Sep 15, 2017 -

Herb Chambers Ford of Westborough responded

Thank you, Frank! It is a pleasure to read about your experience with Marek. Our top priority is delivering flawless customer service. Thank you for taking the time to write this wonderful review and we look forward to seeing you again in the future! Best, Don McEwen, General Manager

September 13, 2017

Quick oil change I was in and out in a timely matter which I like. The car wash was an extra didn't expect that for just an oil change. More

by Bob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keli Morin
Sep 13, 2017 -

Herb Chambers Ford of Westborough responded

Thank you for your business and we look forward to the opportunity to serve your automotive needs again in the future! Best, Don McEwen, General Manager

September 12, 2017

My sales person, Marie, was terrific. I came in wanting to buy the Edge. Drove it and thought it was too big. Marie suggested the Escape and when I drove that I was really pleased. Mari More

by ginnycar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marie Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2017 -

Herb Chambers Ford of Westborough responded

Thank you for your kind words and for taking the time to share your positive experience with Marie. I'm so glad to know that her efforts made the difference in your car buying experience. We thank you for your business and look forward to working with you again in the future. Kind Regards, Don McEwen, General Manager

September 10, 2017

Disregard last review Was an unsure buyer even after the purchase but Marek and his team spent time after working hours and made sure we had the right vehicle. Was not Pre More

by Paul.d
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marek Krysiak
Sep 11, 2017 -

Herb Chambers Ford of Westborough responded

Thank you, Paul, for sharing your feedback. It is our goal to offer every customer a personal touch and ensure that we do everything possible to help you leave our dealership happy. We thank you for your recommendation and we look forward to helping with your automotive needs in the future! Best, Don McEwen, General Manager

September 08, 2017

Great service Even though I do not have a new car they treat me I have one. Friendly, helpful and I also get a car wash. Great to do business with. More

by teddy22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donald Cardinali, Mike Mangrum
Sep 08, 2017 -

Herb Chambers Ford of Westborough responded

Thank you for taking the time to tell us about your experience. Hearing that Mike and Donald took such great care of you from start to finish is the kind of feedback we like to hear! Please come back and see us again! Best, Don McEwen, General Manager

September 04, 2017

Excellent service! From the second I walked through the door until the moment I drove off in my new car I was impressed. The salesmen and women were all very friendly an More

by Ashley Bail
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marie Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael DiMella
Sep 05, 2017 -

Herb Chambers Ford of Westborough responded

Thank you, Ashley, for your terrific feedback! Our primary concern is delivering flawless customer service and I'm so happy to know our team was able to deliver. Thank you for your recommendation and we look forward to serving your automotive needs for many more years to come! Best, Don McEwen, General Manager

September 02, 2017

Everyone was exceptional From the time I walked on the lot until I drove off with my new car everyone was helpful, friendly, and knowledgeable. The whole experience was easy. More

by SteveW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Mangrum, Marek Krysiak, Michael DiMella
Sep 05, 2017 -

Herb Chambers Ford of Westborough responded

Thank you, Steve, for taking the time to share this fantastic review! We value your business and look forward to serving your automotive needs for many more years to come! Best, Don McEwen, General Manager

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