Herb Chambers Ford of Westborough

Honesty not the policy The sales associate and his manger both told les that once the general manager got involved were found. When your spending almost $60,000 on a vehicle The sales associate and his manger both told les that once the general manager got involved were found. When your spending almost $60,000 on a vehicle you want there to be rust in the relationship. More

Helpful and Friendly I was there at the end of the year. Everyone had been working long hours, but folks were cheerful, friendly, and helpful. I began my experience on l I was there at the end of the year. Everyone had been working long hours, but folks were cheerful, friendly, and helpful. I began my experience on line. My email was answered promptly. I was greeted at the door and walked to the desk of my salesperson. Nice touches. More

Good Experience Just bought my second car with Mike and the team at Herb Chambers. Both good experiences. Process was straightforward and honest. Purchase came tog Just bought my second car with Mike and the team at Herb Chambers. Both good experiences. Process was straightforward and honest. Purchase came together quickly but with no pressure. More

Excellent experience Mike Mangrum was terrific to deal with and extremely helpful. I really appreciate all of his help and knowledge!!! From the first email from Sasha to Mike Mangrum was terrific to deal with and extremely helpful. I really appreciate all of his help and knowledge!!! From the first email from Sasha to driving away, it was a very positive and excellent experience. I would recommend this dealership to anyone!! More

Customer Service From the first email I got after I inquired about the vehicle I was interested in to the pick up of the vehicle after the sale everyone I came in cont From the first email I got after I inquired about the vehicle I was interested in to the pick up of the vehicle after the sale everyone I came in contact with was great to work with. It is clear that the reputation that Herb Chambers has is truly felt by all the employees I dealt with at Herb Chambers Ford. I have also sent a friend there way who is interested in purchasing a used vehicle. Keep up the good work! More

My Herb Chambers Experience Mike M easy to talk with, he was very helpful and did not apply any sales pressure. After having a bad experience at another Ford dealer this was a v Mike M easy to talk with, he was very helpful and did not apply any sales pressure. After having a bad experience at another Ford dealer this was a very welcome experience. More

New F150 The dealership kept contacting me about getting into a new vehicle. I decided to come in before Christmas, and they didn't disappoint! Pulled me out o The dealership kept contacting me about getting into a new vehicle. I decided to come in before Christmas, and they didn't disappoint! Pulled me out of my 2015 Edge 9 months early, to put me into a loaded 2018 F150 Lariat. They made it worth my while, to say the least! Love the truck! More

No pressure, professional It was a great pleasure to work with David Chapin, he was very professional in conducting business. There was absolutely no pressure, I told him what It was a great pleasure to work with David Chapin, he was very professional in conducting business. There was absolutely no pressure, I told him what I wanted, the price I wanted and his team worked with me. I was very pleased with the car I bought with a right price. Thank you, David. More

Pleasant, no pressure and great to work with When we were looking for our Ford Explorer, we did our homework and knew what we were looking for and what we wanted to spend. The team at this deal When we were looking for our Ford Explorer, we did our homework and knew what we were looking for and what we wanted to spend. The team at this dealership worked with us and made us feel like true "customers". From the greeting at the door, to working with Marie as our rep, to Kevin doing our appraisal and with help of Miguel, we were very happy with the way they made us feel. The entire process was quick and stress-free. Marie was very pleasant, showed us all the features of the vehicle, and was very accommodating to our schedules with pickup. Both Marie and Miguel worked hard to get a deal we were both happy with and made us feel like valued customers. We would definitely recommend them to our friends and family. More

Paul made our car buying experience excellent. Paul took the anxiety out of our shopping/buying experience. He was down to earth, not pushy or over bearing. Met us at the door, was very cordial. Paul took the anxiety out of our shopping/buying experience. He was down to earth, not pushy or over bearing. Met us at the door, was very cordial. Assisted us in our buying choice. Answered all our questions, made certain we felt at ease with the answers. We did purchase an explorer. I would definitely recommend This dealership and Paul Scannell. Thank you for making our day. More