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Herb Chambers Ford of Westborough

Westborough, MA

4.8
997 Reviews
THE HERB CHAMBERS ADVANTAGE Price/Savings -Fair, Fast, Transparent -#1 in Sales & Service -Our Volume Saves You Money Selection -Over 10,000 new & pre-owned vehicles available -Over 30+ brands to choose from -The Largest Selection in New England Peace of Mind -“SMART Pricing” = hassle free, one-price for pre-owned vehicles - 5 day, 100% money-back guarantee - 30 day, 1,500 mile vehicle exchange option Quality -Family owned and operated -Serving New England for over 25 years Convenience -50 locations for sales, service, collision repair -Open 7 days a week -Free wash & vac with every service! Experience -Complimentary Shuttle Service, Refreshments, Wi-Fi
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310 Turnpike Rd, Rte. 9

Westborough, MA

01581

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Showing 997 reviews

February 21, 2018

Nice sales people I love to buy a new car en herb Chambers good people very friendly staff and the workers very good in to my loan thank you very much More

by Oscar121279
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marie Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ethan Rawson, Sasha Willett
Feb 22, 2018 -

Herb Chambers Ford of Westborough responded

Thank you so much! I'm so pleased to read that Sasha, Marie and Ethan provided you with such a positive experience. On behalf of the team here, we thank you for your business and we look forward to assisting you for many years to come. If any questions arise, please don't hesitate to contact us. We are here to help! Best, Miguel Silva, General Manager

February 20, 2018

Straight Forward Purchased a car at Ford, Everything move along quickly, great team to work with, from Sales right through to Finance. I would do it again. More

by tommy1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Stoller, Sasha Willett, Michael DiMella
Feb 21, 2018 -

Herb Chambers Ford of Westborough responded

Thank you, Tommy, for sharing this great feedback! I'm so happy to know that Sasha, Mike and Jeff were able to assist you. Thank you for sharing your recommendation and enjoy your new car! Best, Miguel Silva, General Manager

February 16, 2018

Pleasant, No-Pressure Experience Warmly greeted and attended to. Extensive inventory. Invited to take leisurely test drives to experience car on local roads and highways. Absolutely N More

by readytoroll
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Michael DiMella
Feb 16, 2018 -

Herb Chambers Ford of Westborough responded

Thanks so much for leaving us a review! I'll be sure to tell Michael what a great job he is doing! Many thanks and happy driving! Best, Miguel Silva, General Manager

February 10, 2018

Smooth, Easy and Fair Purchasing a car from Herb Chambers Ford in Westborough was a fantastic experience. This is the second car I have purchased from them and will continu More

by Horvitz11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Miguel Silva; Jeff
Feb 12, 2018 -

Herb Chambers Ford of Westborough responded

Thank you so much for the great feedback! We really appreciate your business and I'll be certain to share your compliments with the rest of the team. Until we have the opportunity to work with you again, take care! Best, Miguel Silva, General Manager

February 09, 2018

Great service experience! The sales, staff & general manager are top notch people. I had a few issues with my vehicle and they fixed everything right away, without any problems More

by Brenda L Ahearn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Mangrum
Feb 09, 2018 -

Herb Chambers Ford of Westborough responded

Thank you, Brenda! We strive each and every day to provide our guests with professional, efficient and friendly service. I'm so happy to know that your visit with Mike reflects that. Thank you so much for your business and we hope to have the opportunity to serve your automotive needs for many more years to come! All the best, Miguel Silva, General Manager

February 09, 2018

Quick and painless Simple oil replacement. Took enough time for me to get lunch over at Moe's restaurant, and come back. Waited maybe 20 minutes more, and was done. More

by Andy D
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Flynn, Ed Renaud
Feb 12, 2018 -

Herb Chambers Ford of Westborough responded

Thank you, Andy, for taking the time to post such great comments about your experience with Jerry, Ed and our Service Department. Thank you for your business and please let us know if we may assist you again in the future. Best, Miguel Silva, General Manager

February 03, 2018

40,000 mile check up We went to Herb Chambers Ford in 2015 looking towards maybe getting a new or newer car. We have family who have bought the Ford Escape and everyone More

by cox,jackie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donald Cardinali Michael Ganas, Steven Stefanik, Brian Li?
Feb 05, 2018 -

Herb Chambers Ford of Westborough responded

Thank you for your recommendation, Jackie! We make every effort to provide the very best customer service. Hearing from our guests that we have succeeded in this endeavor is always gratifying! We value your business and look forward to serving your automotive needs for many more years to come! Best, Miguel Silva, General Manager

February 01, 2018

Mike took care of us Mike gave u great service. We came in without an appointment on a day when he was very busy. We were able to by the car that we needed. More

by Bruce
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Mangrum
Feb 02, 2018 -

Herb Chambers Ford of Westborough responded

Thank you, Bruce! We appreciate your recommendation of Mike and we look forward to the opportunity to serve your automotive needs again in the future. Best, Miguel Silva, General Manager

February 01, 2018

BLACK MUSTANG GT MIKE AND STAFF WERE VERY PROFESSIONAL, THEY CARE ABOUT THEIR CUSTOMERS. NO PRICING PRESSURE AND OFFERED A FAIR PRICE FOR THE 2017 MUSTANG GT. WENT OUT More

by mustang retro
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Mangrum, George Muriuki
Feb 01, 2018 -

Herb Chambers Ford of Westborough responded

Thank you for sharing your review and congratulations on your new Mustang GT! I'm so pleased to know that Mike and George made your visit so enjoyable. They are such assets to our team and will be grateful for your recommendation. Thank you again and we look forward to the opportunity to serve your automotive needs again in the future. Best, Miguel Silva, General Manager

January 26, 2018

I drive past a Ford Dealer to get to Herb Chambers Ford I am pleased with the dialog that Dylan kept going with me as they found the cause of the various problems with my 6 year young Ford Expedition. We ta More

by Ford Guy from way back
Recommend Dealer
Yes
Employees Worked With
Dylan
Jan 27, 2018 -

Herb Chambers Ford of Westborough responded

Thank you for sharing your feedback with us! I'm so pleased to hear that Dylan has been great to work with, and has earned your 5-Star rating. If any questions arise, please do not hesitate to reach out, as we are happy to help! Best, Miguel Silva, General Manager

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