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Herb Chambers Ford of Westborough
Westborough, MA
1,034 Reviews
THE HERB CHAMBERS ADVANTAGE
Price/Savings
-Fair, Fast, Transparent
-#1 in Sales & Service
-Our Volume Saves You Money
Selection
-Over 10,000 new & pre-owned vehicles available
-Over 30+ brands to choose from
-The Largest Selection in New England
Peace of Mind
-“SMART Pricing” = hassle free, one-price for pre-owned vehicles
- 5 day, 100% money-back guarantee
- 30 day, 1,500 mile vehicle exchange option
Quality
-Family owned and operated
-Serving New England for over 25 years
Convenience
-50 locations for sales, service, collision repair
-Open 7 days a week
-Free wash & vac with every service!
Experience
-Complimentary Shuttle Service, Refreshments, Wi-Fi
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 1,034 reviews
December 15, 2018
Very good Michael was very nice and kept me up dated, apologized for it taking so long because they had to reset the computer and it won't reset so they had to Michael was very nice and kept me up dated, apologized for it taking so long because they had to reset the computer and it won't reset so they had to do it again. More
by Trudy Varney
Employees Worked With
Michael Ganas
December 15, 2018
Easy car buying experience These guys made it easy to complete the transaction and we got exactly what we wanted. They gave us a complete walk through at delivery and I was imp These guys made it easy to complete the transaction and we got exactly what we wanted. They gave us a complete walk through at delivery and I was impressed. Thanks More
by Jcratty77
Employees Worked With
December 08, 2018
First class operation This is the second time I bought a car from Herb Chambers Ford. In my opinion this is a first class operation with a professional staff who are easy t This is the second time I bought a car from Herb Chambers Ford. In my opinion this is a first class operation with a professional staff who are easy to deal with. Mike Mangrum in particular was great to deal with. He is certainly an asset to the operation. More
by hmfordedge
Employees Worked With
Mike Mangrum
December 05, 2018
Great service advisor Always a great experience coming in to get my vehicle serviced. I had a coupon for the oil change/tire rotation and the 20,000 mile check was done. My Always a great experience coming in to get my vehicle serviced. I had a coupon for the oil change/tire rotation and the 20,000 mile check was done. My salesman also stopped over to check in & make sure everything was going well with the vehicle. All with no issues and they always wash your car at the end! Excellent service! Thank you! More
by Brenda L Ahearn
Employees Worked With
Mike Mangrum
December 04, 2018
Nice, professional staff Sales consultant Brenda Davis was very patient and accommodating. When it came down to the payments Mike really wanted to work with you, he was awes Sales consultant Brenda Davis was very patient and accommodating. When it came down to the payments Mike really wanted to work with you, he was awesome and made it happen! More
by JAndrade
Employees Worked With
Brenda Davis,
November 28, 2018
Mike was great! Service manager is great as well. Quick friendly efficient and took time to explain what my vehicle issue was also drew diagrams. Way better visit than I have had is the past. The new Quick friendly efficient and took time to explain what my vehicle issue was also drew diagrams. Way better visit than I have had is the past. The new service manager is doing an amazing job!!! Thank you More
by Bige76
Employees Worked With
Mike ganas
November 27, 2018
A Great visit Salesmen was great, Service is great . What else is there to say. Enjoyed my visit. Hoping to do business in the near future. Thank you David & Herb Salesmen was great, Service is great . What else is there to say. Enjoyed my visit. Hoping to do business in the near future. Thank you David & Herb Chambers More
by big fan
Employees Worked With
David Chapin
November 26, 2018
No one answers the phone or returns calls. I purchased a vehicle at this dealership and the sales staff was excellent. But I have used the service department three times and every time they are I purchased a vehicle at this dealership and the sales staff was excellent. But I have used the service department three times and every time they are disorganized. Either they didn't have my appointment recorded, or they forgot to do something I requested (a recall item), or they simply didn't answer the phone after multiple calls and couldn't be bothered to return my call, after they promised they would. The employees seem competent and pleasant. But the management of this important section seems off. These are managerial issues. So though I would purchase another vehicle from them, I will need to look elsewhere for service. More
by Ford150fan
Employees Worked With
I don't remember the names.
November 23, 2018
Great service Every time I bring my ford in for service, I am met with a very helpful, courteous and experience person. Everyone in the service department is very Every time I bring my ford in for service, I am met with a very helpful, courteous and experience person. Everyone in the service department is very helpful and knowledgeable. They let you know every step of the way if there is a problem with your vehicle. I highly recommend this dealership. More
by mcalicesusan
Employees Worked With
November 23, 2018
No#1 with me. I have purchased 5 autos from Paul. As a single woman, he has treated me with respect and kindness. He has been extremely helpful in finding the rig I have purchased 5 autos from Paul. As a single woman, he has treated me with respect and kindness. He has been extremely helpful in finding the right kind of vehicle to meet my needs and finances. If I were to purchase another car, I would seek him out to help me with my purchase. Great person! More
by mcalicesusan
Employees Worked With
