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Herb Chambers Ford of Westborough

Westborough, MA

4.8
936 Reviews
THE HERB CHAMBERS ADVANTAGE Price/Savings -Fair, Fast, Transparent -#1 in Sales & Service -Our Volume Saves You Money Selection -Over 10,000 new & pre-owned vehicles available -Over 30+ brands to choose from -The Largest Selection in New England Peace of Mind -“SMART Pricing” = hassle free, one-price for pre-owned vehicles - 5 day, 100% money-back guarantee - 30 day, 1,500 mile vehicle exchange option Quality -Family owned and operated -Serving New England for over 25 years Convenience -50 locations for sales, service, collision repair -Open 7 days a week -Free wash & vac with every service! Experience -Complimentary Shuttle Service, Refreshments, Wi-Fi
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310 Turnpike Rd, Rte. 9

Westborough, MA

01581

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Showing 936 reviews

October 01, 2017

Amazing dealership experience GM Don McEwen made buying a Van for my RE company a breeze. He and salesman Paul Scannell got me the van I needed at an amazing price. The buying expe More

by Steven2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Scannell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2017 -

Herb Chambers Ford of Westborough responded

We really appreciate your kind words about your experience with us! Thank you for your business and please let us know if we can be of further assistance. Best, Don McEwen, General Manager

September 28, 2017

Everything was done to perfection. Airbag recall, oil and filter change, tire rotation and balance, 4 wheel alignment to correct drifting to the left, exterior detail. My black 2014 Mus More

by Harold Pritoni
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike (service)
Sep 29, 2017 -

Herb Chambers Ford of Westborough responded

Thank you! Your kind words are greatly appreciated. It is so rewarding to know that Mike was able to provide you with a pleasant service experience. Thank you for your business, and please let us know if we can ever assist you in the future! Best, Don McEwen, General Manager

September 26, 2017

Quick and to the point Worked with Paul to get the deal done showed me My options and decided on a cert Mustang. No games just prices! Thanks Paul so far so good! Don in Mgm More

by Stangmeaway
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Scannell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don McEwen, Georgiy Akhpatelov
Sep 26, 2017 -

Herb Chambers Ford of Westborough responded

Thank you for the five-star review! We're so happy to have had the opportunity to earn your business. Thank you for your recommendation and we look forward to assisting you again in the future! Best, Don McEwen, General Manager

September 22, 2017

EXCELLENT SERVICE! Mike made it so easy to have my car serviced!! I was so impressed with everything. I was never in the dark - Mike called me regularly with updates More

by T
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike (as in - Mike makes your day!!!)
Sep 22, 2017 -

Herb Chambers Ford of Westborough responded

Thank you for taking the time to share your recent experience with us! Mike is an asset to our team, and it is encouraging to hear he impressed you by delivering our trademark service. Thank you for your recommendation and we hope to serve your automotive needs for many more years to come! Best, Don McEwen, General Manager

September 20, 2017

Quick, Easy, Thorough, Friendly I really appreciate how professional and friendly my experience was with Paul and George. Paperwork was ready when I arrived at the dealership. It too More

by New Raptor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Scannell
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Muriuki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2017 -

Herb Chambers Ford of Westborough responded

Thank you so much for your feedback on your recent experience with Paul and George. We work very hard to make sure that we deliver a quality buying experience that exceeds expectations. Feel free to stop in anytime if you need assistance reviewing any of the features on your Raptor, we're always happy to help! Kind Regards, Don McEwen, General Manager

September 20, 2017

4K Service A flawless transaction. Couldn't be happier with the outcome. Scheduled my visit with FordPass - couldn't be easier. And got a quick car wash to bo More

by Todd Smith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Cardinali, Lauren Ostiguy, Michael DiMella
Sep 20, 2017 -

Herb Chambers Ford of Westborough responded

Thank you for the wonderful review, Todd! I'm so glad to know our crew was able to provide you with such a positive experience. We always strive to make our customers feel as comfortable as possible, and it's great to hear we are succeeding! Best, Don McEwen, General Manager

September 17, 2017

Excellent experience overall I would recommend this dealership to anyone looking for top-notch service. Salesman Paul Scannell and finance manager George did a fantastic job getti More

by Mr Explorer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Scannell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Georgiy Akhpatelov
Sep 17, 2017 -

Herb Chambers Ford of Westborough responded

Thank you! Time and time again Paul and George have proven that they’ll go the extra mile to ensure our customers' satisfaction. I will be certain to let them know what a great job they are doing, and to keep up the great work. Thank you for your business and we look forward to seeing you again! Kind Regards, Don McEwen, General Manager

September 14, 2017

Excelent I still have something pending to finish with the Dealer,then I will how good they are.It was my fist tme visiting this place and I haven finished mi More

by Frank Hernandez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marek Krysiak
Sep 15, 2017 -

Herb Chambers Ford of Westborough responded

Thank you, Frank! It is a pleasure to read about your experience with Marek. Our top priority is delivering flawless customer service. Thank you for taking the time to write this wonderful review and we look forward to seeing you again in the future! Best, Don McEwen, General Manager

September 13, 2017

Quick oil change I was in and out in a timely matter which I like. The car wash was an extra didn't expect that for just an oil change. More

by Bob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keli Morin
Sep 13, 2017 -

Herb Chambers Ford of Westborough responded

Thank you for your business and we look forward to the opportunity to serve your automotive needs again in the future! Best, Don McEwen, General Manager

September 12, 2017

My sales person, Marie, was terrific. I came in wanting to buy the Edge. Drove it and thought it was too big. Marie suggested the Escape and when I drove that I was really pleased. Mari More

by ginnycar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marie Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2017 -

Herb Chambers Ford of Westborough responded

Thank you for your kind words and for taking the time to share your positive experience with Marie. I'm so glad to know that her efforts made the difference in your car buying experience. We thank you for your business and look forward to working with you again in the future. Kind Regards, Don McEwen, General Manager

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