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Herb Chambers Ford of Westborough

Westborough, MA

4.8
998 Reviews
THE HERB CHAMBERS ADVANTAGE Price/Savings -Fair, Fast, Transparent -#1 in Sales & Service -Our Volume Saves You Money Selection -Over 10,000 new & pre-owned vehicles available -Over 30+ brands to choose from -The Largest Selection in New England Peace of Mind -“SMART Pricing” = hassle free, one-price for pre-owned vehicles - 5 day, 100% money-back guarantee - 30 day, 1,500 mile vehicle exchange option Quality -Family owned and operated -Serving New England for over 25 years Convenience -50 locations for sales, service, collision repair -Open 7 days a week -Free wash & vac with every service! Experience -Complimentary Shuttle Service, Refreshments, Wi-Fi
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310 Turnpike Rd, Rte. 9

Westborough, MA

01581

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Showing 998 reviews

June 23, 2018

You can’t beat the service I have owned for Ford explores in the last 15 years and still bought them from previous dealerships. My newest 2018 explore I bought at Marlborough Fo More

by Fordgirl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Miquel Silva
Jun 26, 2018 -

Herb Chambers Ford of Westborough responded

Thank you for your review. -Miguel Silva, General Manager.

June 23, 2018

Excellent new car purchase!! I was very satisfied with my new Mustang purchase. All the salespeople worked together as a team to help me get this deal done. They even delivered it More

by Duck
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel Silva., Mike Mangrum, Michael DiMella
Jun 26, 2018 -

Herb Chambers Ford of Westborough responded

Thank you for your review. Glad you had a positive experience with us, happy miles! -Miguel Silva, General Manager.

June 22, 2018

Easy to work with Mike was very helpful with my experience and made buying my Ford F-150 and dealing with my trade in a very easy transition. I am very happy and would More

by JOEPLB
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael DiMella
Jun 26, 2018 -

Herb Chambers Ford of Westborough responded

Thank you for your review and recommendation. Glad Mike made your experience hassle-free. -Miguel Silva, General Manager.

June 19, 2018

Great prices, friendly staff, no pressure I have always been a Ford guy so I am familiar with many of the Ford dealers in my local area. Herb Chambers of Westborough was by far the best dealer More

by F150 guy
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brenda was the best!, Ethan Rawson
June 06, 2018

Excellent service!!! I have recently had my car in for several service items including snow tire swap, recall, warranty work and oil change. Both Don and Dylan were profe More

by matt123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don, Dylan
Jun 07, 2018 -

Herb Chambers Ford of Westborough responded

Happy to know that Don and Dylan were a pleasure to work with! Best, Adam Tremblay, General Manager.

June 05, 2018

Review David made everything about this purchase very easy. From negotiation to registering the car and delivery of the car. I would go back and buy my nex More

by 061392
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Chapin
Jun 05, 2018 -

Herb Chambers Ford of Westborough responded

Happy to know that David made your car buying experience a positive one! Happy miles- Miguel Silva, General Manager.

June 05, 2018

Very Good All around good experience just wish it didn’t take 7 hours to buy a car. Had to wait for the finance person but I guess they were short one person More

by Bill58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Scannell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Georgiy Akhpatelov
Jun 06, 2018 -

Herb Chambers Ford of Westborough responded

Glad you had a good experience, I apologize for the wait time, we will be sure to work on that! -Miguel Silva, General Manager.

May 13, 2018

In and out oil change and great price Loved the customer service. I booked on line and was in and out they have w Free WiFi which I used I would recommend! Thank you More

by Stacey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Flynn, Ed Renaud
May 14, 2018 -

Herb Chambers Ford of Westborough responded

Thank you for your review and recommendation! Glad you enjoyed waiting for your vehicle. Best, Miguel Silva, General Manager.

May 07, 2018

Always a top notch Always friendly and knowledgeable. No runaround, straight to the point. Quick and easy, what more could you ask for. Great experience from start to fi More

by Bvuona
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Scannell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marie Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Mangrum, Jerry Flynn, Ed Renaud
May 08, 2018 -

Herb Chambers Ford of Westborough responded

Thank you for your review. Happy to know that you enjoyed your experience with us! Best, Miguel Silva, General Manager.

May 05, 2018

Informative, Helpful & a Pleasure to do Business with Steve & Mike from the time I walked in the front door of Herb Chambers Ford, until time I drove away with my new Ford F150 XLT, were informative, help More

by Backroads
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Feingold, Michael DiMella
May 07, 2018 -

Herb Chambers Ford of Westborough responded

Thank you for your review! Happy to know that Michael and Steve provided with you with such great customer service! We are always striving for excellent customer service, glad they succeeded in doing so. We wish you many happy miles in your new F150, great choice! Best, Miguel Silva, General Manager.

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