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Herb Chambers Ford of Westborough
Westborough, MA
998 Reviews
THE HERB CHAMBERS ADVANTAGE
Price/Savings
-Fair, Fast, Transparent
-#1 in Sales & Service
-Our Volume Saves You Money
Selection
-Over 10,000 new & pre-owned vehicles available
-Over 30+ brands to choose from
-The Largest Selection in New England
Peace of Mind
-“SMART Pricing” = hassle free, one-price for pre-owned vehicles
- 5 day, 100% money-back guarantee
- 30 day, 1,500 mile vehicle exchange option
Quality
-Family owned and operated
-Serving New England for over 25 years
Convenience
-50 locations for sales, service, collision repair
-Open 7 days a week
-Free wash & vac with every service!
Experience
-Complimentary Shuttle Service, Refreshments, Wi-Fi
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 998 reviews
November 27, 2018
A Great visit Salesmen was great, Service is great . What else is there to say. Enjoyed my visit. Hoping to do business in the near future. Thank you David & Herb Salesmen was great, Service is great . What else is there to say. Enjoyed my visit. Hoping to do business in the near future. Thank you David & Herb Chambers More
by big fan
Employees Worked With
David Chapin
November 26, 2018
No one answers the phone or returns calls. I purchased a vehicle at this dealership and the sales staff was excellent. But I have used the service department three times and every time they are I purchased a vehicle at this dealership and the sales staff was excellent. But I have used the service department three times and every time they are disorganized. Either they didn't have my appointment recorded, or they forgot to do something I requested (a recall item), or they simply didn't answer the phone after multiple calls and couldn't be bothered to return my call, after they promised they would. The employees seem competent and pleasant. But the management of this important section seems off. These are managerial issues. So though I would purchase another vehicle from them, I will need to look elsewhere for service. More
by Ford150fan
Employees Worked With
I don't remember the names.
November 23, 2018
Great service Every time I bring my ford in for service, I am met with a very helpful, courteous and experience person. Everyone in the service department is very Every time I bring my ford in for service, I am met with a very helpful, courteous and experience person. Everyone in the service department is very helpful and knowledgeable. They let you know every step of the way if there is a problem with your vehicle. I highly recommend this dealership. More
by mcalicesusan
Employees Worked With
November 23, 2018
No#1 with me. I have purchased 5 autos from Paul. As a single woman, he has treated me with respect and kindness. He has been extremely helpful in finding the rig I have purchased 5 autos from Paul. As a single woman, he has treated me with respect and kindness. He has been extremely helpful in finding the right kind of vehicle to meet my needs and finances. If I were to purchase another car, I would seek him out to help me with my purchase. Great person! More
by mcalicesusan
Employees Worked With
November 19, 2018
On a scale of one to ten, I rate Paul Scannell twenty. Paul works very hard to fill your needs. He is friendly, courteous and exhibits a desire to be as good as he can be in helping your buy a vehicle. Paul works very hard to fill your needs. He is friendly, courteous and exhibits a desire to be as good as he can be in helping your buy a vehicle. With a twenty rating how much more can you say. More
by newcarguy
Employees Worked With
November 15, 2018
Great experience Outstanding experience from all team members. Marie and George were excellent, friendly and very professional. The overall experience was great and Outstanding experience from all team members. Marie and George were excellent, friendly and very professional. The overall experience was great and we will highly recommend to our friends. Thank you for all your support. More
by Wilki1844
November 02, 2018
Got a new truck Not a bad experience to get a new truck. Good inventory to choose from. Not very willing to negotiate on their pricing. This was a lease vehicle Not a bad experience to get a new truck. Good inventory to choose from. Not very willing to negotiate on their pricing. This was a lease vehicle More
by Jim
Employees Worked With
October 30, 2018
Friendly, fast, helpful I was looking into a car...I had the keys in my hand in less than 48 hours! Great experience overall. Its very easy to get a brand new car here! I was looking into a car...I had the keys in my hand in less than 48 hours! Great experience overall. Its very easy to get a brand new car here! More
by Cassie
Employees Worked With
October 21, 2018
New to Herb Chambers Ford Paul was great in assisting me with the purchase of the 2018 Explorer. Very pleasant and knowledgeable in everything we discussed. There was no pres Paul was great in assisting me with the purchase of the 2018 Explorer. Very pleasant and knowledgeable in everything we discussed. There was no pressure just reassurance on my purchase More
by Wendy
October 09, 2018
Did not refund funds paid for warranty Promised to rebate $550 I paid for a warranty that was snuck into the paperwork. Will not even respond to E-mails Has been close to two months. No mo Promised to rebate $550 I paid for a warranty that was snuck into the paperwork. Will not even respond to E-mails Has been close to two months. No money yet. I did file a formal complaint with the Attorney General, but that will take months More
by NissanZ
Employees Worked With
Doug Freeman, Jonathan Filleuil, David Chapin
