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Herb Chambers Ford of Westborough

Westborough, MA

4.8
935 Reviews
THE HERB CHAMBERS ADVANTAGE Price/Savings -Fair, Fast, Transparent -#1 in Sales & Service -Our Volume Saves You Money Selection -Over 10,000 new & pre-owned vehicles available -Over 30+ brands to choose from -The Largest Selection in New England Peace of Mind -“SMART Pricing” = hassle free, one-price for pre-owned vehicles - 5 day, 100% money-back guarantee - 30 day, 1,500 mile vehicle exchange option Quality -Family owned and operated -Serving New England for over 25 years Convenience -50 locations for sales, service, collision repair -Open 7 days a week -Free wash & vac with every service! Experience -Complimentary Shuttle Service, Refreshments, Wi-Fi
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310 Turnpike Rd, Rte. 9

Westborough, MA

01581

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Showing 935 reviews

May 01, 2018

Bought a 2012 sonata Brenda David was excellent, she was knowledgeable and patient, great peraonality, Ienjoyed working with her . The GSM Mike was nice , but needs to le More

by macanddac13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brenda Davis
May 01, 2018 -

Herb Chambers Ford of Westborough responded

Thank you for your review! Happy to know that Brenda made your experience a pleasant one. My apologies about the extra trip, we try very hard not to let that happen. Thanks for letting me know. Happy miles! Best, Miguel Silva, General Manager.

April 28, 2018

5k check up Mike and Paul Scannel were terrific. The service was exceptional. It was done within the quoted time and at the quoted price. The service area was ne More

by Serviceexplorer2016
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Scannell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike in service
Apr 30, 2018 -

Herb Chambers Ford of Westborough responded

Thank you for your feedback! Happy to know that you had a positive experience with our service and waiting area! Thank you for your business, Miguel Silva, General Manager.

April 24, 2018

FORD 150 - STX Working with Paul Scannell on a late afternoon was an enjoyable experience. Paul's low key style with his in depth knowledge more than satisfied our More

by FORD150STX
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Scannell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2018 -

Herb Chambers Ford of Westborough responded

That is great! Happy to know that Paul was able to provide you with great service, and left you feeling confident with your lease. Happy miles! Best, Miguel Silva, General Manager.

April 14, 2018

Best dealership in New England! Best service I have ever had in a dealership and meet all my expectation every single time. I am a Ford owner and I always refer friends and family th More

by Martha Vazquez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Mangrum, Ed Renaud
Apr 26, 2018 -

Herb Chambers Ford of Westborough responded

Thank you so much for your review and referrals! Glad to know that you received the 5-star service you deserve! Best, Miguel Silva, General Manager.

April 13, 2018

Great service! The staff was very friendly and helpful. Brenda and George were great to work with. Would definitely recommend them to anyone looking to buy a new car More

by Gia1483
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Muriuki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brenda Davis
Apr 26, 2018 -

Herb Chambers Ford of Westborough responded

Thank you for your 5-star review! Happy to know that Brenda and George were able to provide you with great service! Best, Miguel Silva, General Manager.

April 09, 2018

As always a great experience Thank you Ford Herb Chambers. Once again you guys did a great job to accommodate my budget and help me to make my wife happy. “Happy wife, happ More

by Lopesusa1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin (the manager). , Ethan Rawson, David Chapin
Apr 26, 2018 -

Herb Chambers Ford of Westborough responded

Thank you so much for your review! Happy to know that we were able to provide you with great service! Happy wife happy life is right! Thank you for your business, wishing you a great year as well! Best, Miguel Silva, General Manager.

April 05, 2018

Great they even vacuumed my inside They cleaned the whole interior of my car and they vacuumed inside and updat d the recall of the steering wheel without me requesting it More

by Mussy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Renaud
Apr 26, 2018 -

Herb Chambers Ford of Westborough responded

Thank you for your 5-star review! Best, Miguel Silva, General Manager.

March 28, 2018

Prompt polite correctly done They took me in on time. Did the work we discussed and only that work. I got to use my "rewards" points and I was out in 1 hour. Nicely done More

by JB5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Apr 26, 2018 -

Herb Chambers Ford of Westborough responded

Thank you for your 5-star review! Happy to know you had a positive experience with us. Best, Miguel Silva, General Manager.

March 25, 2018

Traded in and bought certified used. I called my salesman Sergio at herb chambers Burlington. He let me know the f150 I was looking at had to be sold by the dealership because it was cert More

by Marzullo9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marie Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Blasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Muriuki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keli Morin, Nichole Devereux, Jerry Flynn, Ed Renaud
Apr 26, 2018 -

Herb Chambers Ford of Westborough responded

Thank you so much for your feedback! Glad to know that you were provided with such great customer service. We look forward to assisting you again in the future, should you need anything at all! Happy miles in your new truck. Best, Miguel Silva, General Manager.

March 22, 2018

Nice people great space The employees were all friendly and efficient. The waiting area was a perfect place to work while my car was serviced. The service agent even went abo More

by Lambert
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Ganas
Apr 26, 2018 -

Herb Chambers Ford of Westborough responded

Thank you for your feedback! Glad to know that you enjoyed your experience with us! Best, Miguel Silva, General Manager.

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