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Herb Chambers Ford of Westborough
Westborough, MA
1,034 Reviews
THE HERB CHAMBERS ADVANTAGE
Price/Savings
-Fair, Fast, Transparent
-#1 in Sales & Service
-Our Volume Saves You Money
Selection
-Over 10,000 new & pre-owned vehicles available
-Over 30+ brands to choose from
-The Largest Selection in New England
Peace of Mind
-“SMART Pricing” = hassle free, one-price for pre-owned vehicles
- 5 day, 100% money-back guarantee
- 30 day, 1,500 mile vehicle exchange option
Quality
-Family owned and operated
-Serving New England for over 25 years
Convenience
-50 locations for sales, service, collision repair
-Open 7 days a week
-Free wash & vac with every service!
Experience
-Complimentary Shuttle Service, Refreshments, Wi-Fi
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 1,034 reviews
April 27, 2020
large list of service items got a large list of service items complete in one day on my 2016 F-150 - including tire rotation, fuel system cleaning, transmission flush, cooling sy got a large list of service items complete in one day on my 2016 F-150 - including tire rotation, fuel system cleaning, transmission flush, cooling system flush, general inspection, take care of two recalls and state inspection - I expected longer. More
by srboynton
Employees Worked With
April 24, 2020
Awesome service dept!!! Thanks so much to Rick who took great care of me and got my service done quickly and within the warrantee - THANKS!!! great care of me and got my service done quickly and within the warrantee - THANKS!!! More
by cschiller29
Employees Worked With
April 10, 2020
Never had a bad experience here people are great very clean and comfortable and there service is always on point!!I would definitely recommend them to anyone needing service!!! clean and comfortable and there service is always on point!!I would definitely recommend them to anyone needing service!!! More
by john.hubbard
Employees Worked With
March 24, 2020
Paul, Natalie and the team at Herb Chambers Ford of Westborough made the buying experience easy and enjoyable. Even through the COVID-19 issues, they were still able to have everything done on time an Westborough made the buying experience easy and enjoyable. Even through the COVID-19 issues, they were still able to have everything done on time and without any hassle. It was a pleasure to work with such a professional and personable team. More
by bobmc22
March 19, 2020
Fantastic staff, quick and easy experience. Everything went well, I got new plates the same day and everything. I would definitely recommend HC Ford of Westborough to a friend. went well, I got new plates the same day and everything. I would definitely recommend HC Ford of Westborough to a friend. More
by MM
March 14, 2020
They were able to get me in at the last minute for an appointment. Very friendly staff and reasonably priced. Will definitely continue to utilize herb chambers for my service. appointment. Very friendly staff and reasonably priced. Will definitely continue to utilize herb chambers for my service. More
by Lauren H
March 11, 2020
Thank you Marie Hamilton for making my car buying experience stress free. I returned to Herb Chambers because of Marie. She went above and beyond to make sure I was completely satisfied from the time experience stress free. I returned to Herb Chambers because of Marie. She went above and beyond to make sure I was completely satisfied from the time on the lot to the delivery of my vehicle. More
by W_greene
March 10, 2020
Heather was amazing!!! Knowledgeable, customer service focused with great follow up and communication skills. We will look forward to working with her in future visits. focused with great follow up and communication skills. We will look forward to working with her in future visits. More
by Prestwick
Employees Worked With
Heather ( see above comments)
March 02, 2020
Wendy and Michelle were very helpful and professional. They explained everything that was found and added a recall I was unaware of to my service. They explained everything that was found and added a recall I was unaware of to my service. More
by mtartufi
Employees Worked With
Michelle, Wendy Lizotte
February 21, 2020
Great customer service. Very happy with our car buying experience. Highly recommend. Marie and Brenda were excellent. Would definitely go back for our next car. experience. Highly recommend. Marie and Brenda were excellent. Would definitely go back for our next car. More
by Bobbi Driscoll
